Derek Hey
Derek Hey at Family Kia

Derek Hey | Page 7

Server Advisor

Family Kia

2665 U.S. Highway 1 South
St. Augustine, FL 32086

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4.7
125 Reviews
4.7

125 Reviews

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125 Reviews of Derek Hey

September 26, 2025

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Employee Rating

Process went smoothly. Derek did a nice job keeping me in the loop about any necessary repairs. More

by lisa101599
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 25, 2025

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Employee Rating

The owner is aggressive and tries to use intimidation to skirt responsibility for something that should’ve been resolved weeks ago at this point. Our Kia sportage is still running btw, Marius. Unlike you, w More

by lukechloe2018
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 08, 2025

Dealership Rating
Employee Rating

Efficient. Work done in a timely manner manner and done correctly. Derek was courteous honest and kept me informed. More

by L4974
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Service Communication
Recommend Dealer
Yes

August 31, 2025

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Employee Rating

Horrible customer service, incompetent and unprofessional management. Derek doesn't know how to treat well the Kia customers. More

by dimcruise
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Workmanship
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Recommend Dealer
No

August 11, 2025

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Employee Rating

Great service, like the new waiting area, so much better than it was before, thanks More

by daver387
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Recommend Dealer
Yes

July 18, 2025

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Employee Rating

Fast, efficient, good business was in and out and received a loaner until it was done a brand new car More

by charleswycuff0
Recommend Dealer
Yes

Other Employees Tagged: Scott Ingenito, Casey Ingenito, Luz Merturi, Casey Root , Hans bolding, did great job

July 15, 2025

Dealership Rating
Employee Rating

Scheduling was easy. The new customer waiting area is very comfortable and convenient. Derek was very helpful! More

by LISARW0314
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Workmanship
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Service Communication
Recommend Dealer
Yes

July 03, 2025

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Employee Rating

Great customer services, maintenance perform was outstanding, the wheel warranty was great, wheels look brand new. More

by robersond2001
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Recommend Dealer
Yes

June 24, 2025

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Employee Rating

Derek was very knowledgeable about the product. You understand what I needed and get exactly what I wanted to get done. More

by proffitt_001
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Recommend Dealer
Yes

June 13, 2025

Dealership Rating
Employee Rating

Great techs nice and courteous very helpful. I would recommend a Kia to all my friends More

by jlbruck48
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Service Time
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Recommend Dealer
Yes
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