Derek Hively
Derek Hively at City Automall Ford

Derek Hively | Page 3

Chevrolet Service & Parts Manager

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

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4.7
29 Reviews

Languages Spoken

English English

4.7

29 Reviews

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29 Reviews of Derek Hively

July 21, 2023

Dealership Rating
Employee Rating

I have always had a great experience with the service department. Rob is always on top of everything. More

by lnnagfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon, Tyler Armbruster, Ashley Huntley, Brian Bowes, Audrey Gradeless , Robert Lonsbury, Christian Mulder, Nichole Rider

Jul 25, 2023

City Automall Ford responded

We're happy you found our staff to be so supportive during your experience here at City Chevrolet. We hope you have a great day!

June 29, 2023

Dealership Rating
Employee Rating

Very knowledgeable techs. Service department communicated great. They understood my extenuating circumstances and provided prompt information. More

by HOOAHEXTREME
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Robert Lonsbury

Jul 03, 2023

City Automall Ford responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 26, 2023

Dealership Rating
Employee Rating

Ty was very professional! Not pushy with the sale. Worked very well with me. I would be honored to do business with him again. More

by Wardsheatingandcooling
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ty Preston, Justin Harmon, Tyler Armbruster, Ashley Huntley, Brian Bowes, Audrey Gradeless , Robert Lonsbury, Christian Mulder, Nichole Rider

Jul 02, 2023

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

June 22, 2023

Dealership Rating
Employee Rating

I really appreciated City Ford getting my truck in and repaired quickly. Always great to work with City Ford. More

by smgooding
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon, Tyler Armbruster, Ashley Huntley, Brian Bowes, Audrey Gradeless , Robert Lonsbury, Christian Mulder, Nichole Rider

Jun 30, 2023

City Automall Ford responded

Thank you so much for your positive comments about City Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

June 15, 2023

Dealership Rating
Employee Rating

xx xx xx xx xx xx xx xx xx xx xx xx xx xx x xx xxx More

by rtdl6s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon, Tyler Armbruster, Ashley Huntley, Brian Bowes, Audrey Gradeless , Robert Lonsbury, Christian Mulder, Nichole Rider

Jun 29, 2023

City Automall Ford responded

Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

June 10, 2023

Dealership Rating
Employee Rating

Employees all friendly and did a good job. Did not try to talk me into unnecessary work. More

by gerohrer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon, Tyler Armbruster, David Dau, Ashley Huntley, Brian Bowes, Audrey Gradeless , Robert Lonsbury, Christian Mulder, Nichole Rider

Jun 15, 2023

City Automall Ford responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 30, 2023

Dealership Rating
Employee Rating

Great customer service. Professional and clean environment. Popcorn was a nice touch. Will be returning. More

by Minjo1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon, Tyler Armbruster, Ashley Huntley, Brian Bowes, Audrey Gradeless , Robert Lonsbury, Christian Mulder, Nichole Rider

Jun 15, 2023

City Automall Ford responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing City Chevrolet and we hope to see you again soon!

May 28, 2023

Dealership Rating
Employee Rating

n o t s u r e of w ha t to s a y ? ? More

by starr,jay1357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon, Tyler Armbruster, Ashley Huntley, Brian Bowes, Audrey Gradeless , Robert Lonsbury, Christian Mulder, Nichole Rider

Jun 15, 2023

City Automall Ford responded

Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

March 27, 2023

Dealership Rating
Employee Rating

Simply stupendous crew! I Can't wait to visit again! Don't send me any more of these reviews. Thanks, Matt More

by AUTOMOTIVEMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon, Ashley Huntley, Lee Holliger, Audrey Gradeless, Cole Bianski , Dalton Birk, Robert Lonsbury, Christian Mulder, Abby Ressler

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