Derek Munro | Page 5

This is a terrific dealership, Flagship Mercedes of Lynnfield, MA. The entire team that I dealt with -- from the business development manager, Mr. Derek Munro, to the sales associate, Ms. JuliaLisa Pa Lynnfield, MA. The entire team that I dealt with -- from the business development manager, Mr. Derek Munro, to the sales associate, Ms. JuliaLisa Papagno, to the young man who assisted with delivering the car, Tai, the experience was outstanding. Even the finance manager was great. He had all the paperwork done in advance and created a total hassle-free experience. They did very well on price and did so without a lot of haggling and made the entire experience pleasant. They lived up to our promise which was to deliver a simple, honest, and hassle free vehicle purchase experience -- which took me by surprise! I would recommend Flagship Motors in a heartbeat. Regards, D.M. Zankowski, Esq. More

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This is the second car I have bought from Flagship, which says a lot for me. A lot has to do with the quality behind the brand, but that's not to take too much away from customer service. As I went throu says a lot for me. A lot has to do with the quality behind the brand, but that's not to take too much away from customer service. As I went through my buying process with several MB dealerships (and Audi dealerships), the communications from all were timely, receptive, collaborative and professional. Flagship was absolutely no exception (Marc was the primary contact). I had a very, very small issue when taking ownership of the car, and immediately received a call from Mr. Munro offering to rectify the problem. The problem was so small it didn't merit any action. From 1-100, I would consider my overall buying experience to be a 98%. Brian Lucy E350 4Matic Sport February 3, 2010 More

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We purchased a used Hummer H3 off the Herb Chambers Website with the intention of having it shipped abroad. As we live in the UK we put our full trust in the staff involved to ensure the vehicle was a Website with the intention of having it shipped abroad. As we live in the UK we put our full trust in the staff involved to ensure the vehicle was as described on the site. We could not be happier! More

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