Derek Staples
Derek Staples at Audi Mechanicsburg at Sun Motor Cars

Derek Staples | Page 4

Service Advisor

Audi Mechanicsburg at Sun Motor Cars

6671 Carlisle Pike
Mechanicsburg, PA 17050

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4.9
99 Reviews
4.9

99 Reviews

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99 Reviews of Derek Staples

April 30, 2026

Dealership Rating
Employee Rating

Was updated as the service sent on. Got an email with a walk thru and recommendations for the vehicle. Nothing bad to report. More

by STACYDOWD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vedran Glisic

Apr 30, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for noting that our service updates and the detailed email walk-through of recommendations were helpful for your Audi A4. It’s great to hear everything went smoothly. Vedran will be pleased to know you’re satisfied.

April 28, 2026

Dealership Rating
Employee Rating

Scheduling appointments are easy. My service point of contact is Derek Staples who has always provided me with excellent communication and professional detailed feedback. More

by andreoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley, Mary Ilin

Apr 28, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Hi andreoli, thank you so much for the 5-star rating! We are thrilled to hear that you found the scheduling process easy and efficient. I’ll be sure to pass your kind words along to Derek Staples—he takes great pride in providing detailed feedback and clear communication. We look forward to seeing you at Audi Mechanicsburg at Sun Motor Cars for your next service!

April 28, 2026

Dealership Rating
Employee Rating

Always a great experience! ! Efficient and friendly. Quick service and informative thru every repair/service. More

by Halogirl317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley

Apr 28, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Hi Halogirl317, thank you so much for the 5-star review! We’re thrilled to hear that you always have a great experience with us. I’ll be sure to share your kind words with Jamie and Derek—they take great pride in keeping our customers informed and getting them back on the road quickly. We look forward to seeing you at your next service visit!

April 20, 2026

Dealership Rating
Employee Rating

Audi Mechanicsburg is a first class dealership. Their customer service team & technicians are friendly and knowledgeable. I’ve taken my A5 to them ever since I purchased the car. With over 97K mil More

by djjeffr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2026

Audi Mechanicsburg at Sun Motor Cars responded

It’s wonderful to hear our team’s friendly expertise has kept your A5 Sportback performing like new even after 97,000 miles. We appreciate your loyalty and look forward to caring for your Audi on many more journeys.

April 18, 2026

Dealership Rating
Employee Rating

They did an excellent job and provided updates along with the progress. They also provided the video when they did the inspection. More

by jmsoccermom18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for sharing how our team kept you updated during your Audi TT service and provided an inspection video. It’s great to know our communication and attention to detail stood out. We look forward to supporting you again.

April 14, 2026

Dealership Rating
Employee Rating

Top dealership with top People I recommend them to anybody we plan on trying to stick with them. Audi would come up with a nice looking car for a Q5 something really fancy More

by KIBBE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2026

Audi Mechanicsburg at Sun Motor Cars responded

We appreciate your five-star recommendation and are glad you had a positive experience with our team. It’s great to hear you enjoyed the service on your Audi Q5, and we agree it’s a sophisticated model. We look forward to continuing to care for your vehicle.

April 10, 2026

Dealership Rating
Employee Rating

They provide good service, inform you of anything going on with your car and even wash it for you before you leave, I'm very satisfied! More

by Jorge Vittini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley

Apr 10, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for highlighting how our team kept you informed and gave your Audi Q7 a thorough wash before you left. We’re glad to know our service met your expectations and left you satisfied. We look forward to caring for your Audi again.

April 09, 2026

Dealership Rating
Employee Rating

I am grateful for Dereck and Kevin for servicing my car. It was fast and effective and they provided a detailed message of everything they did as well as a video.I appreciate them and their knowledge. More

by Nickyconqueso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Mallow, James Pitts , Kevin

Apr 09, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for sharing your experience with us. We’re happy Derek’s expertise, detailed message, and video update helped illustrate the fast, effective work on your Audi.

April 09, 2026

Dealership Rating
Employee Rating

They provided a video of everything they serviced on my car as well as a detailed description. It was fast and so far so good my car hasn’t shut off I need a good week to really see though but overall I’m More

by Nickyconqueso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Mallow, James Pitts , Kevin

Apr 09, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for highlighting the video walk through and detailed description we provided during your Audi A3 service. We’re glad the work was efficient and your Audi continues running smoothly and will pass along your appreciation to Derek.

March 30, 2026

Dealership Rating
Employee Rating

The staff was terrific! Jamie explained what my vehicle needed in a way I could understand and offered to complete the repair the same day or she could schedule an appt with More

by CMORNDORF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2026

Audi Mechanicsburg at Sun Motor Cars responded

We’re delighted Jamie provided clear explanations for your Audi Q5 and offered same-day repairs or a loaner. It’s great the waiting area met your expectations and that your vehicle returned promptly and spotless. We look forward to supporting your Audi Q5 in the future.

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