Derek Staples
Derek Staples at Audi Mechanicsburg at Sun Motor Cars

Derek Staples | Page 9

Service Advisor

Audi Mechanicsburg at Sun Motor Cars

6671 Carlisle Pike
Mechanicsburg, PA 17050

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4.8
93 Reviews
4.8

93 Reviews

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93 Reviews of Derek Staples

November 01, 2025

Dealership Rating
Employee Rating

Customer friendly. Top notch dealership. Sales personnel, Service personnel from the Maintenance Technicians to Service techs who write-up your Maintenance Order are More

by THEMUMPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley , Ian Abendschoen

Nov 01, 2025

Audi Mechanicsburg at Sun Motor Cars responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Mechanicsburg at Sun Motor Cars to be a positive one. Please don't hesitate to reach out if you need anything else.

October 28, 2025

Dealership Rating
Employee Rating

Great customer service always ! ! Prompt and efficient personnel Great savings and accommodations A great team More

by dmurdock27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2025

Audi Mechanicsburg at Sun Motor Cars responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Mechanicsburg at Sun Motor Cars. We look forward to having you as one of our valued customers for many more years to come!

October 21, 2025

Dealership Rating
Employee Rating

Except service with communication throughout the process. My car is always returned as scheduled and it is washed! More

by M1753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raeleigh Hundley

Oct 21, 2025

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 18, 2025

Dealership Rating
Employee Rating

Amazing experience with a fast response and quality service. I would definitely recommend to family and friends. More

by cmgroff34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2025

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 15, 2025

Dealership Rating
Employee Rating

They took care of everything i needed. My car needed a part that was not available and was soposed to go on vacation. Derrick went out of his way to make sure that I didn't miss my vacati More

by Sleo8771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley, Raeleigh Hundley , Bill Deardorff

Oct 15, 2025

Audi Mechanicsburg at Sun Motor Cars responded

Thanks for sharing about your experience with Audi Mechanicsburg at Sun Motor Cars. We appreciate your business and hope to see you again soon!

October 10, 2025

Dealership Rating
Employee Rating

Audi Mechanicsburg has consistently treated me fairly and with respect. Dereck has been totally helpful and accommodating when I needed help. He’s not only knowledgeable with the Audi line, but provides cust More

by djjeffr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley , Bill Deardorff

Oct 10, 2025

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 08, 2025

Dealership Rating
Employee Rating

When I booked System said they had no loaners, but driver took me home at 9:15am in a loaner, 4 more loaners available More

by Bond Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley, Raeleigh Hundley , Transport driver

Oct 09, 2025

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 07, 2025

Dealership Rating
Employee Rating

Derek did a great job! ! Team as a whole was efficient and polite. Great experience More

by PAT.DIPAOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2025

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 04, 2025

Dealership Rating
Employee Rating

Audi Service manager is always great to deal with. He’s knowledgeable and always communicates in a timely with an email, phone call. etc. More

by MERION147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raeleigh Hundley

Oct 04, 2025

Audi Mechanicsburg at Sun Motor Cars responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Mechanicsburg at Sun Motor Cars, we look forward to having you as a valued customer for many years to come!

October 01, 2025

Dealership Rating
Employee Rating

Vedran did a great job analyzing the benefit of Audi care for me. He also pointed out that I had a coupon for any other accessories that I was able to use on another purchase. More

by BMALAMUD
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley, Vedran Glisic

Oct 01, 2025

Audi Mechanicsburg at Sun Motor Cars responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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