Derek Thomas

Derek was very attentive as the place was very busy and running behind. Happy with the work that was done. running behind. Happy with the work that was done. More

by PEREME Verified Customer Verified Customer

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$130,000 car & BMW bills $25 surcharge not listed on bill at checkout & pickup car. at checkout & pickup car. More

by RODNEY Verified Customer Verified Customer

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Maria is the best. She’s been taking excellent care of me and my cars for 9 years. She’s been taking excellent care of me and my cars for 9 years. More

by MEREDITHBLINN Verified Customer Verified Customer

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Very good service, we are satisfied. Friendly and very professional staff.We will always choose BMW SARASOTA service Friendly and very professional staff.We will always choose BMW SARASOTA service More

by VIP5 Verified Customer Verified Customer

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Maria was replacing Derek as he is on vacation and she did a superb job !! did a superb job !! More

by xege53 Verified Customer Verified Customer

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I had the wrong date for my service but they were able to accommodate me. accommodate me. More

by jmmsr1420 Verified Customer Verified Customer

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The staff always tries and appeases me One way or the other, always willing to help other, always willing to help More

by SBOIS Verified Customer Verified Customer

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Bought a 2025 BMW X5 from the dealership, two months later the driver seatbelt broke and I made an appointment, brought it in, waited an hour and was never seen. I was told it would take 3 to 4 hours to later the driver seatbelt broke and I made an appointment, brought it in, waited an hour and was never seen. I was told it would take 3 to 4 hours to fix, but they never even looked inside my car. Went to another dealership and had it fixed within five minutes. Not the best customer service, but enjoying the car More

by X5owner Verified Customer Verified Customer

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Best dealership around, the customer service is second to none. Maria Lizardi is amazing and always a pleasure to work with. Loraine Campbell is always smiling and friendly and is an excellent representative none. Maria Lizardi is amazing and always a pleasure to work with. Loraine Campbell is always smiling and friendly and is an excellent representative as the first person you see when you walk in. More

by FVORIAS Verified Customer Verified Customer

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Clean, friendly environment. Clean, friendly atmosphere Clean environment good snacks. Clean and friendly and good snacks Clean, friendly atmosphere Clean environment good snacks. Clean and friendly and good snacks More

by rh6612 Verified Customer Verified Customer

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