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Derek Thomas
2,270 Reviews
It would be my pleasure to help you with all your service needs.
Read moreDealership Experience
14 yrs, 11 mos
Industry Experience
26 yrs, 8 mos
2,270 Reviews
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2270 Reviews of Derek Thomas
January 08, 2019
Great Service Center Very efficient service center. The agent comes and explains to you what needs to be done. The waiting room is very confortable. We left for errands an Very efficient service center. The agent comes and explains to you what needs to be done. The waiting room is very confortable. We left for errands and got a call back when our car was ready. We appreciate that they always clean the car. We highly recommend it. More
by Michael
Verified CustomerOther Employees Tagged: Derrick
January 05, 2019
seamless no problems, wait was minimal, great loaner, great service adviser (Derek), work performed perfectly, great communication, easy to make an appointment no problems, wait was minimal, great loaner, great service adviser (Derek), work performed perfectly, great communication, easy to make an appointment. they have provided this level of service for me for a long time. More
by RBLIROFF
January 05, 2019
Yes, but Needs a maybe for recommend. Read what you authorize before signing. Check on what is needed for your mileage. Oh, but BMW supposedly goes by time not Needs a maybe for recommend. Read what you authorize before signing. Check on what is needed for your mileage. Oh, but BMW supposedly goes by time not mileage? Was surprised to find a $65 filter was installed, plus a $40 labor charge without a phone call. And, 1 1/2 - 2 hours for a simple routine oil change is ridiculous. My radio station was changed by someone to a station I abhor. If they don’t approve of the station, just turn it off—don’t change it! Rich Liammari was our salesperson last year. He is still there and as friendly as ever. Thank goodness for him, as his friendliness is the saving grace. If you’re buying at BMW Sarasota, ask for him! More
by Illinoian
Other Employees Tagged: Rich Liammari
January 05, 2019
Service Always a pleasant experience with trust worthy staff. Derek was the best. Client waiting area is geared for clients to wait in home style atmosphere Always a pleasant experience with trust worthy staff. Derek was the best. Client waiting area is geared for clients to wait in home style atmosphere More
by AW4123
January 04, 2019
Legendary service Getting to know a great team each visit Victor put together a great business experience Would recommend this dealership to anyone looking for a BM Getting to know a great team each visit Victor put together a great business experience Would recommend this dealership to anyone looking for a BMW More
by MGPAPSON324
Other Employees Tagged: Emilio Torres, Tammy Saylor, Timothy Chestnut, Maria Lizardi , Abby Abouzeid
January 04, 2019
Jmp0008 I have both of my vehicles serviced here. Service was excellent as usual. Staff was courteous and helpful. The wait for the repairs was not too long I have both of my vehicles serviced here. Service was excellent as usual. Staff was courteous and helpful. The wait for the repairs was not too long would recommend to everyone More
by JACQUELYN.BEASLEY
January 02, 2019
My Third Car from BMW of Sarasota This was my third BMW from this dealership since 2004. Each time I have bought, I have been impressed with the depth of understanding and consideratio This was my third BMW from this dealership since 2004. Each time I have bought, I have been impressed with the depth of understanding and consideration expressed by all levels of employees. This last purchase was the first time I designed my car from scratch, and found the experience thrilling. More
by jim137
Other Employees Tagged: Maria Lizardi , Jesus Castillo, Susan Tighe
January 01, 2019
Superb! Derrick was a true professional and very helpful! He made the service process easy to understand and a truly great experience with outstanding custome Derrick was a true professional and very helpful! He made the service process easy to understand and a truly great experience with outstanding customer service! More
by MARCOTTENGA
January 01, 2019
Great Experience! Went in for a service and left with a new BMW 530 I. Chris Siriphokha was the best. Knowledgeable, no nonsense and came in with a fair deal! Jesus was Went in for a service and left with a new BMW 530 I. Chris Siriphokha was the best. Knowledgeable, no nonsense and came in with a fair deal! Jesus was a pro. Great dealership!!! More
by KKASKIW
Other Employees Tagged: Jesus Castillo, Chris Siriphokha
December 31, 2018
Everything was handled very well and as promised. The fellow who met me was very personable until my service rep arrived. Was told what was going to be done, how long it would take and what to expect. The fellow who met me was very personable until my service rep arrived. Was told what was going to be done, how long it would take and what to expect. Everything went as scheduled. The battery was replaced under warranty. Thank you, More
by CWILSON15
Other Employees Tagged: Not sure of his name but acted as a greeter when you first pulled into service area - he was very personable.
