Derek Thomas | Page 5

I've had terrible Hyundai experiences. Ganley norrh Olmsted looked in my eyes and told me I have a 100k warranty. They screwed me on my loan by cost me 5% more and endless service problem. Ganley norrh Olmsted looked in my eyes and told me I have a 100k warranty. They screwed me on my loan by cost me 5% more and endless service problem. BUT my experience at Crestmont. The most amazing service experience I've ever had. The guys were unreal. Great team. Nice. Knowledgeable. Most of all. They were transparent on how long things will take. No xxxxxxxxx. Everyone that I met was so nice to me and my dog. Great experience and if the person that cuts the checks reads this. I can think of like 10 guys that need bonus checks. Make sure that gets done. Thanks. More

by drew.massa Verified Customer Verified Customer

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Derek made our visit quick and painless. He was friendly and efficient 10 out of 10 would recommend. He was friendly and efficient 10 out of 10 would recommend. More

by D.rock2125 Verified Customer Verified Customer

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Derek and those who checked out possible exhaust issues did an excellent job. However, CH needed to communicate in advance there is now a fee for using a credit card. If I had known would have brought my did an excellent job. However, CH needed to communicate in advance there is now a fee for using a credit card. If I had known would have brought my checkbook. BTW learned there is no fee for debit cards but I never pay that way so not an option. Also like the popcorn/ More

by dinglewood Verified Customer Verified Customer

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They were great to deal with. I would recommend them to anyone. A very reputable dealership. I would recommend them to anyone. A very reputable dealership. More

by MG Verified Customer Verified Customer

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Doesn't honor warranty. Makes excuses and blames customer. Disrespected my wife. Never buying here again Makes excuses and blames customer. Disrespected my wife. Never buying here again More

by scooteredog Verified Customer Verified Customer

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Sales department is weak, but service department is strong, especially Derek in the service department strong, especially Derek in the service department More

by jrecht980 Verified Customer Verified Customer

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Everyone I came in contact with was pleasant and accommodating. I was working on my laptop so paperwork was brought to me. Another worker saw that I was working and noone else was in waiting area. I accommodating. I was working on my laptop so paperwork was brought to me. Another worker saw that I was working and noone else was in waiting area. I was asked if I wanted the TV turned off so I wasn't distracted. More

by rkapj Verified Customer Verified Customer

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Service was excellent. I went to a meeting an oil change and ended up getting a tire rotation and having a recall performed as well. Derek was very kind and professional. E I went to a meeting an oil change and ended up getting a tire rotation and having a recall performed as well. Derek was very kind and professional. Everything was done on time. Overall, it was a very pleasant experience. More

by mark_crow Verified Customer Verified Customer

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They are very friendly. I never have a issue with anyone that works there. DEREK was very nice . He let me know when my car would be done. I never have a issue with anyone that works there. DEREK was very nice . He let me know when my car would be done. More

by jmbum Verified Customer Verified Customer

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Derek was awesome. Very helpful and kept us informed. Highly pleased with our experience. Will recommend Crestmont service for sure Very helpful and kept us informed. Highly pleased with our experience. Will recommend Crestmont service for sure More

by gagiof2 Verified Customer Verified Customer

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