Derek Ward
Derek Ward at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Derek Ward | Page 11

New Car Sales

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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5.0
123 Reviews
5.0

123 Reviews

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123 Reviews of Derek Ward

January 16, 2024

Dealership Rating
Employee Rating

Always have a great experience at James wood! I can always count on their professionalism, customer service and dedication to ensure a great car buying and service experience!! More

by nitasfree2be
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harwell, Zach Rhine

Jan 21, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We appreciate you for letting others know about your experience, Nita! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 25, 2023

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Employee Rating

This was the best car buying experience I have ever had. Low pressure sales approach was great. They treat their customers with respect and fairness. More

by rpinson1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward

Dec 28, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of customer service excellence. It’s quite an accomplishment to hear that our team provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 14, 2023

Dealership Rating
Employee Rating

First time buying a new car, Derek Ward and team made the process as seamless as possible. More

by cldbrooks15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 15, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

December 14, 2023

Dealership Rating
Employee Rating

Great people Great service Great products Like family and professional Won't deal with another dealer More

by caruthers3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Ford, Asa Johnson Jr

Dec 15, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

December 13, 2023

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Employee Rating

Friendly, kind and knowledgeable staff. Easy io work with and great nventory. My fourth lease. More

by cindymiller66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward

Dec 14, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Cindy, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 12, 2023

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Employee Rating

Drew provided a seamless experience for purchasing our new vehicle from James Wood Decatur. We have been a customer in the past and will definitely use James Wood for future purchases. More

by morgan110
Recommend Dealer
Yes
Dec 13, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Congratulations on your new vehicle, Morgan. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Drew was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 06, 2023

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Employee Rating

Sale was painless and fast and at a good value. Derek and Beau were both great to work with More

by rowj
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 07, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to share with us! The goal of the James Wood Chevrolet Buick GMC Decatur team is to ensure a painless and enjoyable purchasing process for each of our customers. I'm happy to read that you found what you wanted thanks to Derek and Beau. Please remember that we're always here to assist you with any future auto needs! Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

December 02, 2023

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The vehicle was a gift from my son & family who also bought a Suburban. I was so surprised & filled with happy emotions. Derek & the others were so patient &kind. Our family had shopped at JW years ago. More

by deborah.nickels
Recommend Dealer
Yes
Dec 05, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new vehicle and we look forward to seeing you again whether for routine service or another purchase. Thanks again, Deborah! Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

December 01, 2023

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Employee Rating

Derek was wonderful to work with! I definitely recommend using him if you are in the car buying process! More

by GKNICKELS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your great review! I'm glad that Derek could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

November 18, 2023

Dealership Rating
Employee Rating

Always have great service and done with in a reasonable time frame. I will keep returning More

by RUSTY.STEPHENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Misty Dyson

Nov 21, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Rusty, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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