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Derek Ward
Derek Ward at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Derek Ward | Page 10

New Car Sales

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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5.0
118 Reviews
5.0

118 Reviews

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118 Reviews of Derek Ward

April 05, 2024

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Employee Rating

I have bought 2 Equinox from Derek Ward, sales professional. Both times I have called and told him what I would like. He has sent me pictures of vehicles. Derek answered all my questions and he More

by Know how to take care of car
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley

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Apr 05, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 30, 2024

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Very easy to work with! Made purchasing simple. Derek and Rusty knew exactly how to take care of their customers. More

by mowdy12
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rusty Ford

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Apr 02, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 24, 2024

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Everyone else has said they get 5 oil changes and they only offered 1.so I’m disappointed More

by eaneskilowatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bryan Stanley

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Mar 27, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me directly at your earliest convenience so we can discuss this matter further. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 26, 2024

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Drew Ward is a fantastic salesman and was able to answer all our questions .Have trust, in James Wood for years. More

by lns
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward, Asa Johnson Jr , Zach Rhine

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Feb 29, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 03, 2024

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Fantastic experience from start to finish! The staff that helped us all did a great job. More

by benlange
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Finance Experience
Recommend Dealer
Yes
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Feb 06, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Ben, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 16, 2024

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Always have a great experience at James wood! I can always count on their professionalism, customer service and dedication to ensure a great car buying and service experience!! More

by nitasfree2be
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harwell, Zach Rhine

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Jan 21, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We appreciate you for letting others know about your experience, Nita! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 25, 2023

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This was the best car buying experience I have ever had. Low pressure sales approach was great. They treat their customers with respect and fairness. More

by rpinson1
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward

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Dec 28, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of customer service excellence. It’s quite an accomplishment to hear that our team provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 14, 2023

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First time buying a new car, Derek Ward and team made the process as seamless as possible. More

by cldbrooks15
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 15, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

December 14, 2023

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Great people Great service Great products Like family and professional Won't deal with another dealer More

by caruthers3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Ford, Asa Johnson Jr

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Dec 15, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

December 13, 2023

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Friendly, kind and knowledgeable staff. Easy io work with and great nventory. My fourth lease. More

by cindymiller66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward

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Dec 14, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Cindy, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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