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Derek West
22 Reviews
22 Reviews
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22 Reviews of Derek West
May 13, 2026
Everyone is so nice. On my way home a guy ran a stop sign and totaled car so I will be looking for a new Buick soon On my way home a guy ran a stop sign and totaled car so I will be looking for a new Buick soon More
by shuterbug2
Verified CustomerOther Employees Tagged: Amy Connick , Tyler Tilley, The girl who sold me my manance program. I called her and asked if I could cancel it cause the car would no longer be around. She said she was so sorry and she would cancel it. Thank you
May 03, 2026
Victory Chevrolet is my favorite dealership and the service department is always pleasant, courteous, and professional. service department is always pleasant, courteous, and professional. More
by RANDYMASSEYAUTHOR
Other Employees Tagged: Tony Brunetti, Wynter Young, Amy Connick
April 29, 2026
Amy was very helpful and informational when I called about my issue and Derrick knew exactly who I was when I arrived and was quick to address my issue. about my issue and Derrick knew exactly who I was when I arrived and was quick to address my issue. More
by sberry11
Other Employees Tagged: Amy Connick
March 02, 2026
Amy was great, the dealership vehicle inspection revealed a few serious issues I was unaware of and service was fantastic a few serious issues I was unaware of and service was fantastic More
by JH
Other Employees Tagged: Amy Connick , Tyler Tilley
February 20, 2026
The work took 6 days for me to get my truck back for items that should literally take a few hours. Sending vehicles to 3rd party body shops delayed the work and they had my truck for 5 days just to put items that should literally take a few hours. Sending vehicles to 3rd party body shops delayed the work and they had my truck for 5 days just to put the rubber seal on the bottom of the windshield. They didn't do it correctly the first time they had it for weeks fixing a GM paint issue from the factory where they had to remove the windshield to paint the roof. Time is money and it goes both ways. Customer time is just as valuable as the dealership's. More
by DCURNS
Other Employees Tagged: Amy Connick , Tyler Tilley
February 20, 2026
Easy to make appointment on website, check in was fast and everything was explained that was checked on the vehicle. and everything was explained that was checked on the vehicle. More
by TKP
Other Employees Tagged: Amy Connick , Tyler Tilley
February 09, 2026
Everybody was very friendly. Kept me updated on my repair. I will be bringing my car back here for further service when needed. Kept me updated on my repair. I will be bringing my car back here for further service when needed. More
by BUCKEYE13
Other Employees Tagged: Amy Connick
January 03, 2026
The oil usage meter was not reset after my recent oil change. I drove back in sleet to have it reset, 25 mile round trip. I spoke to Derek and asked for renumeration. I asked for a free oil change. change. I drove back in sleet to have it reset, 25 mile round trip. I spoke to Derek and asked for renumeration. I asked for a free oil change. More
by alhenlein
December 15, 2025
The surface was great. I had missed my appointment by an hour, and they still got me in and out within an hour. I had missed my appointment by an hour, and they still got me in and out within an hour. More
by gutierrez.jaime
Other Employees Tagged: Amy Connick , Tyler Tilley
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