Harry an Derrick was a pleasure to work with. they made the process easy and smooth. They made sure that i understood everything before i left the dealer great guys.
"Great buying experience "
Michael Day was extremely helpful, knowledgeable and courteous. It was a no pressure, no nonsense, overall great experience working with him. I highly recommend this salesman.
"Efficient, Pleasant, Straightforward and Polite"
I chose Lexus of Mt. Kisco by referral of a long-time local auto business owner. I was greeted kindly and professionally at the entrance by Mindy and KellyAnn until my final drive away in my beautiful car. My sales associate, Jon Wyllie, youngish with a sunny disposition, provided a pressure-free experience, explained every step of the way, but most importantly to me, he was sincere and authentic in sharing his knowledge of the car itself and the process in purchasing.
This is my second purchase through Lexus Mt. Kisco. I have been so satisfied with them for the last eight years. I don't think any other dealership can meet the standards they set. Nerijus Aidukevicius has been an amazing help from day one. He is a gem. We purchased our car this time with Carlo Columbo and he has been extremely patient with our questions and getting us the vehicle we wanted. And having had all our service and repairs (due to my fender benders) done at the dealership, I can say they are professional and helpful to an extreme. Derrick Brickhouse made the financial paperwork and transition to our new car go very smoothly. All around, just the best.
"Sales staff - good, business managers - bad"
- Jay S
Sales team is fine, unfortunately the business managers are terrible. Giving incorrect information about prices and options, getting the basics of finance very wrong and evasive with questions. Classic "used car salesman" types in the back office.
"EXCELLENT LEXUS EXPERIENCE"
I CAME IN ON 11/27/17 TO LOOK AT A PRE OWNED RX350 SPOKE WITH GENE MORETTI, HE WAS VERY KNOWLEDGEABLE ABOUT THE CAR AND THE PRE CERTIFIED LEXUS PROGRAM. HE WAS VERY PATIENT AND ANSWERED ALL MY QUESTIONS AND CONCERNS WITH OUT ME FEELING RUSHED OR FORCED INTO A SALE. I HAD A CREDIT HICCUP BUT HE ALONG WITH DERRICK BRICKHOUSE WORKED WITH ME FOR THE BEST OPTION.. ONCE AGAIN I FELT COMFORTABLE WITH MR. BRICKHOUSE WHO WAS MORE THAN EAGER TO HELP OUT HIS CO WORKER AND MYSELF. THANKS TO THESE TWO MEN I WILL DEFIANTLY RECOMMEND THIS DEALERSHIP. AS OF 12/1/17 I AM THE THE PROUD OWNER OF MY 2ND LEXUS. THATS HOW YOU MAKE IT A DECEMBER TO REMEMBER.
- Jenny Silver
I went to Lexus of Mount Kisco to test drive a 2017 GX460.
My sister and I were taken on an extensive test drive by George DeNivo, the sales associate who a year ago helped her get an RX350. I immediately fell in love with the vehicle because it drives like a sedan even though it is a body-on-frame, V8 SUV.
Want to deal with an experienced salesperson... and a true professional? Well, George is the best answer to that question.
I must say that without George's devotion this great deal will not have taken place.
Nerijus Aidukevicius, the sales manager did everything within his power to get us the best price on this 2017 model, including a $4,000 rebate from the factory that had expired a day earlier. He even gave us a set of floor mats on top of all the discounts!
Oh, and unlike business managers at other dealerships, Derrick Brickhouse didn't keep us waiting for hours to sign the purchase agreement. Want to spend less than 20 minutes signing that agreement? Ask that Derrick do your paperwork when you visit.
(During my previous purchase at ANOTHER dealership, I waited to 3 hours to see a business manager and an hour to sign.)
It was really worth going to Mount Kisco from New York City to get my new Lexus.
In essence, buying a vehicle should be a hassle free experience. However, in my buying experience, only Lexus of Mount Kisco has honored that statement.
""First time Lexus buyer " - ebuff20021"
I came from Springfield gardens in Queens and traveled to Mt Kisco based on their reviews. I worked Michael Maresca and it was the best experience.
Thank you again Michael Maresca and not to forget Derrick Brickhouse.
"Excellent interpersonal touch"
From the moment we walked into the dealership, we felt welcome and ended up with a vehicle we have been looking for, Perry and Derrick were excellent in explaining the process and our options. Next time you are this dealership, ask for these two by name and you will enjoy your experience.
Other Employees Tagged:
"Great experience but would like more available options"
Started online with Dave Sturm and he handed me off to Perry Vrionides once at the dealership. Very nice, knowledgeable and patient. The dealership is in a good location and the staff was very helpful and friendly. Perry worked hard to get me a good deal on my trade and I received a good incentive to lease.