Derrick Edwards | Page 7
Service Advisor
BMW of Owings Mills
9702 Reistertowns Road
Owings Mills, MD 21117
156 Reviews
Write a Review156 Reviews of Derrick Edwards
August 07, 2025
I took my daughter's car there for a recall and everyone was extremely helpful and the recall was completed faster than a timely manner! was extremely helpful and the recall was completed faster than a timely manner! More
Other Employees Tagged: Michelle Jackson, Mark Johnson , Imran Javed
August 06, 2025
Derrick was a pleasure to work with. He was very straightforward with what was necessary for my service and recommendations. He was very straightforward with what was necessary for my service and recommendations. More
Other Employees Tagged: Michelle Jackson
July 29, 2025
Promptly expedite service considering what work was required to be done. Thank you, Charles Weyand required to be done. Thank you, Charles Weyand More
Other Employees Tagged: Michelle Jackson, Mark Johnson , Imran Javed
July 29, 2025
Overall, the dealership is very courteous and professional. I do think the prices are a little bit higher than they should be. professional. I do think the prices are a little bit higher than they should be. More
Other Employees Tagged: Mark Johnson
July 28, 2025
Fantastic tech team and client service, Derrick was very informative and communicated all aspects of the service. The customer service team was friendly and helpful. Good operation all around. I will alway informative and communicated all aspects of the service. The customer service team was friendly and helpful. Good operation all around. I will always bring my BMW here for service! More
July 26, 2025
The dealership is great. I had a great experience and they washed my car after. I had a great experience and they washed my car after. More
Other Employees Tagged: Michelle Jackson, Mark Johnson
July 25, 2025
I have been knowing Derrick since he worked at bmw of Towson and he has always been honest and looked out in my best interest. His honesty represents BMW OF Owings Mills and I value that in a service rep Towson and he has always been honest and looked out in my best interest. His honesty represents BMW OF Owings Mills and I value that in a service rep to be openly honest about my vehicle so I can make decision based on service input and not pressure into a repair. The customer service of the entire service staff including the rental staff was exceptional. My issue was addressed without any push back or excuses. I would highly recommend BMW of Owings Mills to take care of your BMW vehicle and service needs. More
Other Employees Tagged: Michelle Jackson
July 24, 2025
Derrick,the service advisor,was extremely helpful from start to finish! He even helped to was my car so I could get out in a timely fashion. His customer service was outstanding!!! start to finish! He even helped to was my car so I could get out in a timely fashion. His customer service was outstanding!!! More
Other Employees Tagged: Michelle Jackson, Karen Anderson
July 21, 2025
The lady who help me order my parts was outstanding no mastakes,, the job performance was excellent mastakes,, the job performance was excellent More
Other Employees Tagged: Michelle Jackson, Mark Johnson

