Derrick Edwards
Derrick Edwards at BMW of Owings Mills

Derrick Edwards | Page 7

Service Advisor

BMW of Owings Mills

9702 Reistertowns Road
Owings Mills, MD 21117

Contact Me
4.8
156 Reviews
4.8

156 Reviews

Write a Review

156 Reviews of Derrick Edwards

August 07, 2025

Dealership Rating
Employee Rating

I took my daughter's car there for a recall and everyone was extremely helpful and the recall was completed faster than a timely manner! More

by JIGSYWELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Mark Johnson , Imran Javed

Aug 08, 2025

BMW of Owings Mills responded

Thank you for your feedback! We're happy to hear that you found our team at BMW of Owings Mills extremely helpful and that the recall for your daughter's car was completed promptly. We appreciate you choosing us and look forward to serving you and your family again in the future. Sincerely, The Team at BMW of Owings Mills

August 06, 2025

Dealership Rating
Employee Rating

Derrick was a pleasure to work with. He was very straightforward with what was necessary for my service and recommendations. More

by theroelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson

Aug 06, 2025

BMW of Owings Mills responded

Thank you for your review! We’re happy to hear that Derrick provided you with straightforward recommendations for your service at BMW of Owings Mills. We appreciate your feedback and look forward to assisting you on your next visit. Sincerely, The Team at BMW of Owings Mills

July 30, 2025

Dealership Rating
Employee Rating

Derrick is amazing! Love coming to Owings Mills for service. Quick and reliable service center. Prices are fair also More

by JESSICALUBEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2025

BMW of Owings Mills responded

Thank you, Jessica! We're glad to hear that you had an amazing experience with Derrick at BMW of Owings Mills. Providing quick and reliable service at fair prices is what we strive for. We look forward to seeing you again for your next service. Sincerely, The Team at BMW of Owings Mills

July 29, 2025

Dealership Rating
Employee Rating

Promptly expedite service considering what work was required to be done. Thank you, Charles Weyand More

by JONES328
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Mark Johnson , Imran Javed

Jul 29, 2025

BMW of Owings Mills responded

Thank you for your feedback, Charles! We’re pleased to hear you appreciated our prompt service at BMW of Owings Mills. We aim to provide efficient and high-quality service for all our customers, and your support is invaluable. We look forward to seeing you again on your next visit! Sincerely, The Team at BMW of Owings Mills

July 29, 2025

Dealership Rating
Employee Rating

Overall, the dealership is very courteous and professional. I do think the prices are a little bit higher than they should be. More

by gpterry63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Johnson

Jul 29, 2025

BMW of Owings Mills responded

Thank you for your feedback! We appreciate your kind words about the courtesy and professionalism of BMW of Owings Mills. We understand your concerns regarding pricing, and we strive to offer quality vehicles and services that reflect the value of the BMW brand. If you have any further questions or would like to discuss your experience, please feel free to reach out to us. We hope to assist you again soon! Sincerely, The Team at BMW of Owings Mills

July 28, 2025

Dealership Rating
Employee Rating

Fantastic tech team and client service, Derrick was very informative and communicated all aspects of the service. The customer service team was friendly and helpful. Good operation all around. I will alway More

by STEWART.EIDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2025

BMW of Owings Mills responded

Thank you for your wonderful review, Stewart! We're happy to hear that you had a fantastic experience with our tech team and client service. Derrick and our customer service team strive to provide informative and friendly support, and it's great to know that their efforts made a positive impact on your visit. We look forward to welcoming you back to BMW of Owings Mills for your future service needs! Sincerely, The Team at BMW of Owings Mills

July 26, 2025

Dealership Rating
Employee Rating

The dealership is great. I had a great experience and they washed my car after. More

by tswoodland7
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Mark Johnson

Jul 26, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at BMW of Owings Mills and that you enjoyed the car wash as well. We appreciate your feedback and look forward to seeing you again! Sincerely, The Team at BMW of Owings Mills

July 25, 2025

Dealership Rating
Employee Rating

I have been knowing Derrick since he worked at bmw of Towson and he has always been honest and looked out in my best interest. His honesty represents BMW OF Owings Mills and I value that in a service rep More

by RICKALLEYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson

Jul 26, 2025

BMW of Owings Mills responded

Thank you for sharing your wonderful experience with us, Rick! We are thrilled to hear that you have received exceptional service from our team, especially from Derrick. At BMW of Owings Mills, we pride ourselves on being honest and transparent with our customers, and it’s great to know that we met your expectations. We appreciate your recommendation and look forward to assisting you again for all your BMW service needs! Sincerely, The Team at BMW of Owings Mills

July 24, 2025

Dealership Rating
Employee Rating

Derrick,the service advisor,was extremely helpful from start to finish! He even helped to was my car so I could get out in a timely fashion. His customer service was outstanding!!! More

by skroh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We’re thrilled to hear that Derrick provided you with outstanding service at BMW of Owings Mills. It's great to know he went above and beyond to help you, including washing your car! We appreciate your support and look forward to serving you again in the future. Safe travels! Sincerely, The Team at BMW of Owings Mills

July 21, 2025

Dealership Rating
Employee Rating

The lady who help me order my parts was outstanding no mastakes,, the job performance was excellent More

by RUBYCAROL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Mark Johnson

Jul 21, 2025

BMW of Owings Mills responded

Thank you for your review, Ruby! We’re glad you had an outstanding experience with our team at BMW of Owings Mills. Your satisfaction with the parts ordering process means a lot to us. We look forward to assisting you again. Sincerely, The Team at BMW of Owings Mills

...
7
...

Dealership Inventory (244 Vehicles)

new 2026 BMW X7 car, priced at $105,264
2026 BMW X7
new
Dravit Grey Metallic exterior
Automatic
All-wheel Drive
used 2025 BMW X2 car, priced at $40,799
2025 BMW X2
used
Gray exterior
Automatic
All-wheel Drive
new 2026 BMW X1 car, priced at $51,119
2026 BMW X1
new
Vegas Red Metallic exterior
Automatic
All-wheel Drive
used 2020 BMW M340 car, priced at $45,299
2020 BMW M340
used
Portimao Blue Metallic exterior
Automatic
Rear-wheel Drive
used 2026 BMW XM car, priced at $135,799
2026 BMW XM
used
Black exterior
Automatic
All-wheel Drive
used 2026 BMW X1 car, priced at $42,299
2026 BMW X1
used
White exterior
Automatic
All-wheel Drive