Derrick Lawernce

Wayne Ackers Ford is the worst Dealership i have ever bought a car from. The salemen Derek and the used car mananger Tim Wooley are nothing but CONMEN AND CROOKS DON'T BUY A CAR FROM THIS DEALERSHIP!!! bought a car from. The salemen Derek and the used car mananger Tim Wooley are nothing but CONMEN AND CROOKS DON'T BUY A CAR FROM THIS DEALERSHIP!!! More

by waltpride Verified Customer Verified Customer

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Great customer service. Call back in response time was excellent.Each person went above and beyond, making my buying transaction went smoothly. Call back in response time was excellent.Each person went above and beyond, making my buying transaction went smoothly. More

by KIMHUNT77 Verified Customer Verified Customer

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What an amazing experience I had buying a new car at Wayne Akers!! Everyone was very nice and professionalism. Smoothest car buying experience I have ever had. Will definitely buy another car from this Wayne Akers!! Everyone was very nice and professionalism. Smoothest car buying experience I have ever had. Will definitely buy another car from this dealership in the future More

by meganedelson Verified Customer Verified Customer

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I writing to express my and disappointment with my recent purchase of a brand new Ford F-150. The Ford Pass and running board motor have been problematic, and despite some progress, the issues persist recent purchase of a brand new Ford F-150. The Ford Pass and running board motor have been problematic, and despite some progress, the issues persist. The Ford Pass is now working intermittently, and the driver-side running board remains inoperable. The dealership provided a loaner vehicle while investigating the Ford Pass and keyless entry issues. However, they incorrectly utilized my Ford points, exceeding 3,700 points, despite having a credit card on file. I have attempted to contact General Manager Jim Doyle, but my calls have gone unreturned. I find it unacceptable that the dealership has not expedited the running board part. My experience has been disappointing, and I regret purchasing from my hometown dealership, as I believe the issues would have been promptly resolved elsewhere. Nevertheless, Service Advisor Mr. Felix demonstrated helpfulness and empathy. Overall, my experience has been disappointing, and I will not recommend this dealership. More

by KPAUL2124 Verified Customer Verified Customer

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Answered all questions and completed the transaction efficiently. I did a complete out of state purchase. efficiently. I did a complete out of state purchase. More

by pwadz14 Verified Customer Verified Customer

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Don’t know who hector is never met him that I know of. The salesman I dealt with was Derek. He was great. He made everything go smoothly, even if it wasn’t. The salesman I dealt with was Derek. He was great. He made everything go smoothly, even if it wasn’t. More

by FLAPINKSNAPPER Verified Customer Verified Customer

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Honestly, had DJ and the other salesman not made the deal happen, this dealership would’ve left a sour taste in my mouth due to JP. When I couldn’t come to the number he wanted, he made a slick remark, and t happen, this dealership would’ve left a sour taste in my mouth due to JP. When I couldn’t come to the number he wanted, he made a slick remark, and then walked away as if I wasted his time. Only for the next day the deal goes through with a manager and different salesman. More

by bjohnson.htca Verified Customer Verified Customer

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The sales process was very smooth(the only issue was the Saturn ID verification system being very quirky) they worked through that issue and everyone was extremely helpful. Saturn ID verification system being very quirky) they worked through that issue and everyone was extremely helpful. More

by DRTOM Verified Customer Verified Customer

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It was a very wonderful and easy experience they took the time to show us different cars we were interested in and gave advice on what would be the best option for us and made the process extremely smooth time to show us different cars we were interested in and gave advice on what would be the best option for us and made the process extremely smooth More

by merlomelissa28 Verified Customer Verified Customer

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Don't buy a car from this dealership. They do not stand behind what they say or sell. Tim Wooley will screw you over. He promised me 500.00 towards a repair on my car i bought from his de They do not stand behind what they say or sell. Tim Wooley will screw you over. He promised me 500.00 towards a repair on my car i bought from his dealership. I got the repair done and never recieved a dime from him. From the sales men to the mananger, they are all conmen. Go somewhere other than Wayne Akers Ford to buyyour next car....point blank.....THEY ARE BIG TIME CONMEN!!!! More

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