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Joesph Jefferson
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15 Reviews
15 Reviews
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15 Reviews of Joesph Jefferson
May 04, 2024
Great customer service, knowledgeable staff and easy process for financing. I highly recommend this dealership for anyone looking for a ford process for financing. I highly recommend this dealership for anyone looking for a ford More
by Maria Gillis
Verified CustomerOther Employees Tagged: Diego Torres
Helpful 
April 26, 2024
Post-sale support is lack thereof. Any questions you have, just get a runaround when thing to contact someone. Either you get sent back to your salesman who doesn’t respond or you get Any questions you have, just get a runaround when thing to contact someone. Either you get sent back to your salesman who doesn’t respond or you get transferred to another dept and go to voicemail. More
by Brian
Other Employees Tagged: Shawntal Tomer
November 12, 2023
Very friendly, from the salesman JJ to the financial part with Orlando. Thanks, great experience. part with Orlando. Thanks, great experience. More
by THOMASHATT
Other Employees Tagged: Orlando Menendez
October 27, 2023
I like Ford cars and if at some point I had to buy another car it would be Ford too. another car it would be Ford too. More
by JOSEARAUJOR13
Other Employees Tagged: Phillip Simon
October 12, 2023
Seems like no one gives customer service anymore. I’ve been shopping with Wayne Acres for over 15 years and it just seems like it’s worst ever since it was bought out. I’ve been shopping with Wayne Acres for over 15 years and it just seems like it’s worst ever since it was bought out. More
by FLIMAGELANDSCAPE
Other Employees Tagged: Ben Buchanan, James Pierre, Orlando Menendez, David Lalla
June 25, 2023
Great experience, everyone was helpful an extremely nice ! I’m very happy with my purchase . Thank you Wayne Akers ! I’m very happy with my purchase . Thank you Wayne Akers More
by JAMESCAPONI
Other Employees Tagged: Shultz Cesar, Phillip Simon, Michael Corey , Guy Michel
June 13, 2023
JJ was fantastic. He made the buying process super easy. I highly recommend working with him. Claudia in the finance department, on the other hand, I do not recommend He made the buying process super easy. I highly recommend working with him. Claudia in the finance department, on the other hand, I do not recommend working with her. After I was required to watch videos on additional service plans and warranty packages and asked if I wanted them, I told her no. She asked if I was sure, and I told her do not add them because I did not want them. This was after she had told me about my monthly payments which seemed a bit higher than expected but so was my apr. I was not informed that she had already added them before I was done being informed about the packages; even after I told her no multiple times, she did not inform me that she had already added them to my total payments. When she told me what services were included, not only did I ask, but the people with me asked if this was all included in the required Wayne Akers Package and not extra she told us yes and assured us that it was not additional. After a couple of days, I got my loan agreement from the bank and realized that the total amount of the loan was almost $3,000 more than I was initially supposed to have. I called Claudia, who explained that the extra charges were for the packages I added. I explained to her that I said no and confirmed with her multiple times during the original meeting that I was not adding these packages, and my witnesses that were there when I bought my truck said the same thing. Claudia kept saying that maybe it was just a misunderstanding even though I said no multiple times and confirmed that I was not adding these and the included items she explained were not additional fees. I am glad I caught the fact that she added these packages without my consent. Unfortunately, it was not until after I had left and signed for my truck. More
by NOKERBELL
May 10, 2023
I have returned to Wayne Ackers Ford after more than a decade away buying vehicles from other Ford dealers. I must say that I have received remarkable service in all aspect of the New vehicle purchase. I decade away buying vehicles from other Ford dealers. I must say that I have received remarkable service in all aspect of the New vehicle purchase. I am very pleased and thank you. More
by RPALUMINUMJAY
April 01, 2023
They took care of all my vehicle needs and I would return again. Thanks for all your help JJ. again. Thanks for all your help JJ. More
by JOEL52
Other Employees Tagged: David Lalla
March 07, 2023
Ben Buchanan took great care of me. No hassle and in and out for what I needed quickly. No hassle and in and out for what I needed quickly. More
by GRPISC
Other Employees Tagged: Ben Buchanan
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