Derrick Oates
Derrick Oates at Rivard Royall GMC

Derrick Oates

Sales Person

Rivard Royall GMC

2621 South Mendenhall Road
Memphis, TN 38115

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5.0
8 Reviews

Dealership Experience

1 yr

Industry Experience

1 yr

5.0

8 Reviews

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8 Reviews of Derrick Oates

December 29, 2025

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Employee Rating

Derrick at Rivard Royal GMC was amazing to work with. He really valued my time and had everything setup to be as efficient and smooth as possible. From the test drive to the paperwork, Derrick made my ne More

by murryhaslip
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Dec 29, 2025

Rivard Royall GMC responded

Thank you for your wonderful review! We’re thrilled to hear that Derrick provided you with such an efficient and enjoyable experience during your new truck purchase at Rivard-Royall GMC. We appreciate your kind words and look forward to assisting you again in the future. Enjoy your new truck! Sincerely The Team at Rivard-Royall GMC

December 27, 2025

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Employee Rating

Derrick was professional and worked hard to earn our business keeping us informed from the initial sales process until delivery. Great job! More

by JASONAINGLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Royall, Tim Locke

Dec 27, 2025

Rivard Royall GMC responded

Thank you for your kind words, Jason! We're glad to hear that Derrick provided you with such a professional experience throughout the sales process and delivery. At Rivard-Royall GMC, we strive to keep our customers informed and satisfied. We appreciate your business and look forward to seeing you again soon! Sincerely The Team at Rivard-Royall GMC

December 06, 2025

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Derrick was awesome! The entire purchasing experience was seamless. I highly recommend selecting Rivard Royall for all your vehicle needs! More

by batesfam0826
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Royall

Dec 06, 2025

Rivard Royall GMC responded

Thank you for your wonderful review! It's great to hear that Derrick provided you with an awesome experience and that your purchasing process was seamless. Your recommendation means a lot to us at Rivard-Royall GMC. We look forward to assisting you with all your vehicle needs in the future! Sincerely The Team at Rivard-Royall GMC

November 22, 2025

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Employee Rating

Derrick and Anthony were very helpful and descriptive in the process providing great customer service More

by donteg720
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Vaughn

Nov 23, 2025

Rivard Royall GMC responded

Thank you for your kind words! We truly appreciate your recognition of Derrick and Anthony's exceptional customer service. At Rivard-Royall GMC, our team strives to provide a great experience for our customers. We look forward to assisting you again in the future! Sincerely The Team at Rivard-Royall GMC

October 30, 2025

Dealership Rating
Employee Rating

Best deal in town with a friendly staff Smooth process throughout the entire purchase process. They also gave me a fair valuation of my trade. Jamie was very helpful and a pleasure to work with More

by Dalexander6061
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jarvis Harden, Jamie Diltz

October 18, 2025

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Employee Rating

Too many early hurdles beyond Derrick's control. The process could have been smoother. I almost walked away from the deal but Derrick got ownership envolved. More

by mcyoung07
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Anthony Vaughn, Tim Locke

Oct 18, 2025

Rivard Royall GMC responded

We appreciate your business and your patience in the the purchase. We strive to become better and will!

September 28, 2025

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Employee Rating

Reward Royal GMC, very nice company to work with. Especially Derrick Oat and his team they are awesome. they work hard for me to find my new 2026 GMC and make the things happen in no time. Also the a More

by Vish7726
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 12, 2025

Rivard Royall GMC responded

Thank you for the incredible review! We’re thrilled to hear that Derrick Oats and our team made your experience smooth, fast, and enjoyable — and helped you get your dream 2026 GMC! We truly appreciate your five-star feedback and your recommendation. Enjoy your new vehicle, and thank you for choosing Rivard-Royall GMC!

September 04, 2025

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Employee Rating

Awesome experience. recommend these people for your car buying experience really take care of you More

by bjeter18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 06, 2025

Rivard Royall GMC responded

Thank you for the wonderful recommendation! We’re so glad you had an awesome experience with our team. Taking care of our customers is what we pride ourselves on, and it means a lot to know we delivered that for you. We appreciate your support and look forward to helping you again in the future!

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