Derrick Phillips | Page 2

Larry is excellent and always helpful. Great Service team. Eager to assist and resolve any issues to customer satisfaction. Great Service team. Eager to assist and resolve any issues to customer satisfaction. More

by navyitc Verified Customer Verified Customer

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Always willing to help. Very professional. Derrick ...the Best Best Service Manager and Awesome Team Very professional. Derrick ...the Best Best Service Manager and Awesome Team More

by BPEABODY_2000 Verified Customer Verified Customer

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Service is fine. Don’t like receiving multiple calls, texts, and emails to complete this survey. I’m only doing it because it’s interrupting my work day Don’t like receiving multiple calls, texts, and emails to complete this survey. I’m only doing it because it’s interrupting my work day More

by STURM.JEFF Verified Customer Verified Customer

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Dealer contacted me for recall service. I asked for rear end oil change too. This was agree to via email and again at service counter. Also asked for maintenance reminders in car to be clea I asked for rear end oil change too. This was agree to via email and again at service counter. Also asked for maintenance reminders in car to be cleared. This was also agreed to. Picked up car at 4:15 and oil change was not done. Derrick said it was his fault, then tried ti deflect by informing that oil change was not due till 80K. I asked for it to be done on my schedule not anyone else's. More

by dstill8 Verified Customer Verified Customer

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The team did a great job with our Venue! Thanks for all the help for us! Thanks for all the help for us! More

by ray_zeigler Verified Customer Verified Customer

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I made an appointment, told them what was wrong with the vehicle and it took them 2 hours just to tell me there indeed was an oil leak. I already knew that, that's what I made the appointment for. I receive vehicle and it took them 2 hours just to tell me there indeed was an oil leak. I already knew that, that's what I made the appointment for. I received no update the entire time I was there. I was also lied to about my warranty when I purchased the vehicle More

by kblomgren16 Verified Customer Verified Customer

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Always friendly and willing work with you! The staff has been great for years and years! The staff has been great for years and years! More

by brooks_family4 Verified Customer Verified Customer

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Job well done! Also, service manager Derrick and his team were able to fix a GPS problem. Also, service manager Derrick and his team were able to fix a GPS problem. More

by Keith Verified Customer Verified Customer

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I love my dealership. My appointment was at 10:30. I was out of there by 11 o’clock, always so professional and effective. My appointment was at 10:30. I was out of there by 11 o’clock, always so professional and effective. More

by SONAYVBORUM Verified Customer Verified Customer

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As always I received excellent customer service The overall experience was great and I will not hesitate to return to this dealership in the future. overall experience was great and I will not hesitate to return to this dealership in the future. More

by leslieb0812 Verified Customer Verified Customer

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