Derryl Reese
Derryl Reese at 94 Nissan of South Holland

Derryl Reese | Page 49

Service Advisor

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.7
539 Reviews
4.7

539 Reviews

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539 Reviews of Derryl Reese

December 22, 2018

Dealership Rating
Employee Rating

Quick Service What can I say. There service is consistent in the Service department. Clean waiting area, complementary donuts, free internet...pretty good to me. De More

by trixib18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 28, 2018

94 Nissan of South Holland responded

Hey Trixi! Derryl really is a fan-fave and I'l sure you can see why! I'm so glad you enjoyed your time here. Please come back as often as you'd like for free car washes! Liz

December 21, 2018

Dealership Rating
Employee Rating

The staff was very helpful n informative The staff is great funny sense of humor n really informative of the services that you provide keep up the great work this will be the place I come to More

by pamela.rogers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall

Dec 28, 2018

94 Nissan of South Holland responded

Thanks so much Pamela! Our team really enjoyed working with you, too! Please come back as often as you'd like for your free car washes for life! Liz

December 19, 2018

Dealership Rating
Employee Rating

I waited over an hour for the mechanic to come in to service I was disappointed that I had to wait for the mechanic to arrive. So I arrived at 11:30 a.m.. I didn't not leave until 3:00 p.m. Which I thought was a More

by jgletten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Evelaon

Dec 20, 2018

94 Nissan of South Holland responded

I really apologize for your wait time. I totally understand and would feel frustrated too. Please know for next time that if you ever find yourself in the same waiting blackhole, please feel free to grab the service director, Steve Chase, or sales manager. We will jump in and find out what's going on so you don't have to sit and wonder. Please direct email me at liz@94nissan.com so I can send you a gift :) ! Liz

December 17, 2018

Dealership Rating
Employee Rating

Customer Friendly Every time I go to get my oil changed I am greeted with a smiling face and warm welcome. My oil change takes about 30 mins or so and I get a wash some More

by HF5465
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2018

94 Nissan of South Holland responded

Thanks so much! Derryl is so special, isn't he? He really has a knack for making you feel special. Next time you need a car wash, ask your advisor and they will get it done for you! Liz

December 17, 2018

Dealership Rating
Employee Rating

Very good My experience with the management sales service and the finance in purchase of my car was excellent. Zachary was patient and knowledgeable in what he More

by Ms B
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zac Sappenfield , Desiree Williams, Tim Sappenfield

Dec 20, 2018

94 Nissan of South Holland responded

Thanks for your fabulous review! It really does take a village! I told everyone what you said and they smiled SO big! Thanks so much for your business! Liz

December 17, 2018

Dealership Rating
Employee Rating

Derryl was Awesome Darryl was amazing. His customer service has always been spot on.My car would not start the night before. I had road side assistance take my car to Ni More

by erikpoole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2018

94 Nissan of South Holland responded

Thanks Erik! Derryl truly care about his customers! Thanks for choosing us! Liz

December 17, 2018

Dealership Rating
Employee Rating

Tail light replacement. Courteous professional and prompt. They deliver what they promote, great service at good price. I bought my Maxima used elsewhere and I have brought i More

by wmarvel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Chase

Dec 20, 2018

94 Nissan of South Holland responded

Thanks so much for trusting us! We really appreciate your business. Our team works hard to make everyone completely satisfied! Liz

December 12, 2018

Dealership Rating

Horrible I came in for a oil change and was told I needed brakes both front and back. When asked the price I was shown a price on the calculator. Whenever I More

by joriecurry
Recommend Dealer
No
Dec 12, 2018

94 Nissan of South Holland responded

Hello Jorie! First, we are so sorry we didn't meet your expectations. The service manager, Steve, reached out to you by text yesterday but hasn't heard back. Is there a particular phone number he should call? You can always reach him on via email steve@94nissan.com if you prefer that over texting him back. Your satisfaction means a lot to us! Liz

December 12, 2018

Dealership Rating
Employee Rating

Great! Being a customer at Nissan SH is such a wonderful experience, everyone there are such nice, pleasant people. I recommend this Nissan to all everyone. More

by brsugar2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Chase, Tosha Hickey, Jimmy Scrementi, Stephen Smith, None

Dec 12, 2018

94 Nissan of South Holland responded

Awww! Thanks so much! We really appreciate you too! Liz

December 08, 2018

Dealership Rating
Employee Rating

Service team was awesome!! The service team at Nissan of South Holland are awesome! They got me in and out very quick and was very courteous. I will definitely be coming to visi More

by Kash5627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall , Steve Chase

Dec 10, 2018

94 Nissan of South Holland responded

That's so great to hear! Thanks for sharing :) Liz

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