Derryl Reese | Page 51
Service Advisor
94 Nissan of South Holland
16269 Van Dam Rd
South Holland, IL 60473
Languages Spoken
English
554 Reviews
Write a Review554 Reviews of Derryl Reese
December 17, 2018
Derryl was Awesome Darryl was amazing. His customer service has always been spot on.My car would not start the night before. I had road side assistance take my car to Ni Darryl was amazing. His customer service has always been spot on.My car would not start the night before. I had road side assistance take my car to Nissan. Derryl called me asap the next morning. He was clear and caring about all that my car needed. My car was fixed that day. I am very thankful for his help. More
December 17, 2018
Tail light replacement. Courteous professional and prompt. They deliver what they promote, great service at good price. I bought my Maxima used elsewhere and I have brought i Courteous professional and prompt. They deliver what they promote, great service at good price. I bought my Maxima used elsewhere and I have brought it to this dealer 3 times for various reasons and each time they get the work done promptly and with great attitude. More
Other Employees Tagged: Steve Chase
December 12, 2018
Horrible I came in for a oil change and was told I needed brakes both front and back. When asked the price I was shown a price on the calculator. Whenever I I came in for a oil change and was told I needed brakes both front and back. When asked the price I was shown a price on the calculator. Whenever I go to Infiniti or Berman Nissan I’m always shown the break down of the price and what I’m paying for. The service agent showed me another price on the calculator. Then when o got the bill it was a different price and I was charged almost $250 to put some $77 brake pads on! Ridiculous I will never go here again I will take the drive to Infiniti before I go back to them. More
December 12, 2018
Great! Being a customer at Nissan SH is such a wonderful experience, everyone there are such nice, pleasant people. I recommend this Nissan to all everyone. Being a customer at Nissan SH is such a wonderful experience, everyone there are such nice, pleasant people. I recommend this Nissan to all everyone. More
Other Employees Tagged: Steve Chase, Tosha Hickey, Jimmy Scrementi, Stephen Smith, None
December 08, 2018
Service team was awesome!! The service team at Nissan of South Holland are awesome! They got me in and out very quick and was very courteous. I will definitely be coming to visi The service team at Nissan of South Holland are awesome! They got me in and out very quick and was very courteous. I will definitely be coming to visit them soon. More
Other Employees Tagged: Steve Chase, Torrey Hall
December 07, 2018
Location is convenient, people are great They do well by their repeat customers. the location is convenient, the people are great and courteous and they are good in getting the people service They do well by their repeat customers. the location is convenient, the people are great and courteous and they are good in getting the people serviced quickly. More
December 03, 2018
Oil change I went in early for an oil change, I had a few cars ahead of me, I was out in no time. Everyone was very courteous, my experience was good. I went in early for an oil change, I had a few cars ahead of me, I was out in no time. Everyone was very courteous, my experience was good. More
Other Employees Tagged: Otis Smith , Steve Chase
December 01, 2018
Answered all my questions. Very helpful This was the first time I had service at this location. Derryl was very helping and polite. I didn’t wait long. I will definitely be back This was the first time I had service at this location. Derryl was very helping and polite. I didn’t wait long. I will definitely be back More
November 26, 2018
Service needs to be trained It took 2 years to repair a vehicle that was purchased from this dealership. if it weren't for Zac and his excellent customer servixe- I would never r It took 2 years to repair a vehicle that was purchased from this dealership. if it weren't for Zac and his excellent customer servixe- I would never return. Staff needs to be trained on work ethic. The importance of treating a customer as such with great customer sercixe,honesty, and respect are not components that are carried by this department. Maybe some external training is needed. I'm free to come in and train if you would like me to. Sn- Derryl is always friendly and welciming when I come in. Tanisha Hined More
Other Employees Tagged: Zac Sappenfield, Kelvin Oladiji , Torrey Hall
November 26, 2018
Maurano Service The service center and staff are excellent the staff took care of all my needs and make sure my visit was good in the waiting they had coffe and donut The service center and staff are excellent the staff took care of all my needs and make sure my visit was good in the waiting they had coffe and donuts for the guest and tv and it was clean too and bathroom too and Steve make sure everything is done right before you get your vehicle and you also get a courtesy wash which is nice !!! More
Other Employees Tagged: Joann Kimbrough , Steve Chase, Torrey Hall, Vino Smith

