Desirea Jackson
Desirea Jackson at BMW of Silver Spring

Desirea Jackson | Page 33

Client Advisor

BMW of Silver Spring

3211 Automobile Boulevard
Silver Spring, MD 20904

Contact Me
5.0
375 Reviews

Hi nice to meet you. I have been at Bmw since 2017! Time really flies. I love meeting new people and getting to know my clients. I am very motivated, patient, and love finding the perfect car that fits each individual. I don't believe in pressuring my customers. Once we find the perfect car, everything else is easy. I want you to be happy with your decision, I'm just here to assist you. I am best known for my big smile! You can reach me at 202-735-4922 or ruschelljackson@mileone.com

Dealership Experience

9 yrs, 3 mos

Industry Experience

12 yrs, 1 mo

5.0

375 Reviews

Write a Review

375 Reviews of Desirea Jackson

June 05, 2021

Dealership Rating
Employee Rating

The best dealership in the area. Wonderful people to work with. Iso, Desiree and Pedro made my car buying experience a pleasant one. Please visit them and check out. More

by nkirongo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pedro Delgado, Iso Ebong

Jun 09, 2021

BMW of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 28, 2021

Dealership Rating
Employee Rating

It was very enjoyable for us interacting with Desirea for this car purchasing experience. She contacted us by phone early enough before our car lease expired and very flexible to make an appointment with he More

by Bmwreview
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gen Awanohara

Apr 29, 2021

BMW of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 22, 2021

Dealership Rating
Employee Rating

I went out of my way to go to this dealership since it had such a good reputation. Desirea and the staff were outstanding in meeting my expectations. Thank you. More

by Bear130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gen Awanohara

Apr 22, 2021

BMW of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 17, 2021

Dealership Rating
Employee Rating

Amazing! Look no further and ask for Desirea! I’m so happy with my new X5! Highly recommended. Great inventory and quick service. Thank you Desirea More

by Sonya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2021

BMW of Silver Spring responded

Hi Sonya, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thanks for the recommendation, and have an amazing day!

April 13, 2021

Dealership Rating
Employee Rating

The staff members I was fortunate to work with were very informative and professional. They explained the contract in details so there were no room for error nor mistakes. She was very attentive to details More

by Melvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pedro Delgado

Apr 15, 2021

BMW of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 10, 2021

Dealership Rating
Employee Rating

Desirea was extremely helpful and was very willing to answer all my questions. She was patient and worked through the car buying process with me. More

by steve G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2021

BMW of Silver Spring responded

Hello Steve, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 31, 2021

Dealership Rating
Employee Rating

My best car buying experience ever. Desirea was amazing along with the managers and other staff members. I was kept engaged during the entire process, greeted when I walked in and quick approval process. T More

by Wreh Jalla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2021

BMW of Silver Spring responded

Hi Wreh, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

March 17, 2021

Dealership Rating
Employee Rating

Desirea stayed on top of all the sales and follow on steps in my leasing of another BMW. I worked with Desirea on my prior lease as well and no doubt she has maintained a high level and high touch servi More

by Jw2026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Iso Ebong

Mar 19, 2021

BMW of Silver Spring responded

Hello, we're happy to hear you had such a positive experience with Desirea and our team! Please don't hesitate to reach out to us if there's anything more we can do!

March 10, 2021

Dealership Rating
Employee Rating

Everyone I worked with was incredibly friendly and made it feel less of a hassle than what normally buying a vehicle is. Better experience than going to BMW Rockville! More

by Change4good2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Max Moyer, Miguel Mendez

Mar 12, 2021

BMW of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 07, 2021

Dealership Rating
Employee Rating

Pleased with the professionalism of everyone. This is the fourth BMW we have owned. We are anxious to continue working with your dealership. Thanks again. More

by jerrysimpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donnie Mitchell , Gen Awanohara, Joanna McCarthy

Mar 08, 2021

BMW of Silver Spring responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

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