Donnie Mitchell

Love Bmw of silver spring, best dealer In the area. Thank you to my sales advisors Thank you to my sales advisors More

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This was my first time experience shopping for a new vehicle from BMW of Silver Spring. I have visited the show several times in the past to just look at the cars while getting my old vehicle serviced n vehicle from BMW of Silver Spring. I have visited the show several times in the past to just look at the cars while getting my old vehicle serviced nearby. I had the pleasure of working with Harold Shelby on getting my new BMW X5. My buying experience was fairly straightforward with no doubts about all that was being explained to me by Harold. We had a pleasant experience from the test drive, explanation of functions of the vehicle. He took the time to tell us in detail about the car and constantly asked if we had any questions that we would like to ask. At no time did I ever feel pressured or intimated to buy anything. The financial portion of the deal was done Aaron Devane who was as equally pleasant and a pleasure to work with. I wanted to get rubber mats immediately for the vehicle and Harold helped expedite and install them as well. He introduced me to Donnie Mitchell who manages the parts department and helped get the mats that I wanted. The experience had at BMW of Silver Spring was excellent and I would do it again in the future. More

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Bought my 2nd car from David Strassman and it was a wonderful experience. Ordering the car was easy, all of my tedious questions were answered and delivery was quick. Gen in finance made closing the de wonderful experience. Ordering the car was easy, all of my tedious questions were answered and delivery was quick. Gen in finance made closing the deal quick and he explained everything very well. I couldn’t be happier w the dealership More

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We couldn’t be more pleased with our experience at BMW Silver Spring. Kyle’s exceptional customer service was the icing on the cake. Our expectations were surpassed at every step of the transaction. He is Silver Spring. Kyle’s exceptional customer service was the icing on the cake. Our expectations were surpassed at every step of the transaction. He is patient, responsive, knowledgeable of every.single.feature of our X7, and was a pleasure to work with from the beginning. Our relationship with BMW Silver Spring is just getting started and we look forward to working with Kyle, Gen, Donnie and the rest of the outstanding team! More

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She is excellent and was amazing since the second I stepped foot in the dealer. stepped foot in the dealer. More

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Pleased with the professionalism of everyone. This is the fourth BMW we have owned. We are anxious to continue working with your dealership. Thanks again. fourth BMW we have owned. We are anxious to continue working with your dealership. Thanks again. More

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Awesome Service. I've purchased several cars from several different brands in my lifetime, Dodge, GM, Infiniti, Hyundia, BMW. My interaction with BMW of Silver Spring I've purchased several cars from several different brands in my lifetime, Dodge, GM, Infiniti, Hyundia, BMW. My interaction with BMW of Silver Springs is by far the best car buying experience I have had to date. I came from Virginia to see a certain X5 and ended up going home with it. Desirea was very helpful and knowledgeable, made my buying experience very seamless. Andrew from the finance department was very helpful as well. I'd recommend this dealership to everyone I know, my brother will be dealing with them really soon. DJ. More

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Worth the drive My wife and I purchased another BMW this week. I have a long time relationship with this dealer back to when it was part of the Tischer family. M My wife and I purchased another BMW this week. I have a long time relationship with this dealer back to when it was part of the Tischer family. Max Moyer was our salesperson. He gave us all the time needed talking with us, testing various models and drivetrain options, and answering questions. We never felt the pressure of “making a sale”. I highly recommend reaching out to Max if you are in the market for a new or used BMW. Further, my experience with the service department with past vehicles has been great. They have always been helpful and understanding of my requests. The parts department is very competent. Especially Jason and Evan in the internet sales division. Very competitive pricing working with them as a team. More

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Awesome Service by Rachel This is my first visit here in silver spring, Rachel was quick to assess the issue and had explained me what exactly I need for my RED 2008 BMW X3. An This is my first visit here in silver spring, Rachel was quick to assess the issue and had explained me what exactly I need for my RED 2008 BMW X3. And Donnie was helpful in assisting me with the right parts for the day. More

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Great sales experience We ended up ordering our car from Jason Richardson because he was knowledgeable and easy to work with. (We did not get the same great service at anoth We ended up ordering our car from Jason Richardson because he was knowledgeable and easy to work with. (We did not get the same great service at another area dealership.) We got a fair price and Mr. Richardson kept us informed as we waited for our car to be built and shipped. I highly recommend Mr. Richardson and BMW of Silver Spring as well. More

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