Desmond Krotz
Desmond Krotz at Betten Honda

Desmond Krotz

New Car Sales Specialist

Betten Honda

2501 Henry Street
Muskegon, MI 49441

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4.9
16 Reviews
4.9

16 Reviews

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16 Reviews of Desmond Krotz

May 29, 2026

Dealership Rating
Employee Rating

The dealership was very clean and all personnel were professional. Easy to get answers to question we had prior to us purchasing our new CRV. More

by drvanderwal92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 29, 2026

Betten Honda responded

Thank you for your review! We’re glad you found the dealership clean and professional and that our team was able to answer all your questions throughout the purchase of your new CR-V. We appreciate your support and hope you enjoy your new Honda!

May 28, 2026

Dealership Rating
Employee Rating

My recent purchase went smooth with the help of Desmond, he did a terrific job More

by NEWELLFAM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2026

Betten Honda responded

Thank you for your review! We’re glad your recent purchase went smoothly and that Desmond did a terrific job helping you throughout the process. We appreciate your support and thank you for choosing Betten Honda!

May 14, 2026

Dealership Rating
Employee Rating

Great car buying experience couldn’t have been better Desmond was great very knowledgeable and friendly. I would recommend Betten Honda to anyone. More

by JVANAMBERG
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2026

Betten Honda responded

Thank you for the great review! We’re glad you had such a positive car buying experience and that Desmond provided knowledgeable and friendly service. We appreciate the recommendation and thank you for choosing Betten Honda!

May 12, 2026

Dealership Rating
Employee Rating

Timely. Courtesy, informative.comfortable waiting room. Clean service department Offered a complimentary car wash. Very nice reception More

by MFLANING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2026

Betten Honda responded

We’re glad you had a positive experience with our team and enjoyed the waiting area and service department. We appreciate your support and look forward to seeing you again at Betten Honda.

April 12, 2026

Dealership Rating
Employee Rating

Always making sure they do everything right the first time! They help me with whatever I need for my Honda Everytime! I’ve never been disappointed with anything here’! More

by ryleekelenske18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2026

Betten Honda responded

Fantastic! Thank you so much for the wonderful review.

April 11, 2026

Dealership Rating
Employee Rating

They are always courteous, timely & the waiting area is clean & comfortable. It is easy to get an appointment & they are adaptable if an emergency arises. The prices are too high, I feel, however they see More

by MAMMALEWIS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DeShary Warren

Apr 15, 2026

Betten Honda responded

Great to hear. I'm glad we could make you feel comfortable.

April 10, 2026

Dealership Rating
Employee Rating

From the moment I walked in and when I left, everyone was very polite, helpful and knowledgeable. More

by lorimccabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Reese

Apr 15, 2026

Betten Honda responded

We aim to please. Thank you for the 5 stars!

April 01, 2026

Dealership Rating
Employee Rating

Desmond was a very good salesman and paid great attention to every detail of the sale from beginning to end. His quick wit and great memory left an impression on me too. We waited quite awhile for them to ge More

by marktheshark213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Reese

Apr 10, 2026

Betten Honda responded

Thank you so much for the great 5 star review regarding Desmond. He works hard to provide a 5 star experience for his clients.

March 24, 2026

Dealership Rating
Employee Rating

The dealership was geographically convenient, plenty of autos to select from. All the employees that were involved with this sale we’re kind of considerate More

by PVANDOP
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2026

Betten Honda responded

I'm so happy that we were able to provide a 5 star experience for you.

March 15, 2026

Dealership Rating
Employee Rating

Friendly and service was quick. I have brought my Hondas here for the last 8 years. More

by ARUBA50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Reese

Mar 18, 2026

Betten Honda responded

Wonderful! Thank you for the great 5 star service review.

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