Desmond Krotz
Desmond Krotz at Betten Honda

Desmond Krotz

New Car Sales Specialist

Betten Honda

2501 Henry Street
Muskegon, MI 49441

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4.9
12 Reviews
4.9

12 Reviews

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12 Reviews of Desmond Krotz

April 12, 2026

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Employee Rating

Always making sure they do everything right the first time! They help me with whatever I need for my Honda Everytime! I’ve never been disappointed with anything here’! More

by ryleekelenske18
Service Price Transparency
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Recommend Dealer
Yes
Apr 15, 2026

Betten Honda responded

Fantastic! Thank you so much for the wonderful review.

April 11, 2026

Dealership Rating
Employee Rating

They are always courteous, timely & the waiting area is clean & comfortable. It is easy to get an appointment & they are adaptable if an emergency arises. The prices are too high, I feel, however they see More

by MAMMALEWIS7
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: DeShary Warren

Apr 15, 2026

Betten Honda responded

Great to hear. I'm glad we could make you feel comfortable.

April 10, 2026

Dealership Rating
Employee Rating

From the moment I walked in and when I left, everyone was very polite, helpful and knowledgeable. More

by lorimccabe
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jon Reese

Apr 15, 2026

Betten Honda responded

We aim to please. Thank you for the 5 stars!

April 01, 2026

Dealership Rating
Employee Rating

Desmond was a very good salesman and paid great attention to every detail of the sale from beginning to end. His quick wit and great memory left an impression on me too. We waited quite awhile for them to ge More

by marktheshark213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Reese

Apr 10, 2026

Betten Honda responded

Thank you so much for the great 5 star review regarding Desmond. He works hard to provide a 5 star experience for his clients.

March 24, 2026

Dealership Rating
Employee Rating

The dealership was geographically convenient, plenty of autos to select from. All the employees that were involved with this sale we’re kind of considerate More

by PVANDOP
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Recommend Dealer
Yes
Mar 25, 2026

Betten Honda responded

I'm so happy that we were able to provide a 5 star experience for you.

March 15, 2026

Dealership Rating
Employee Rating

Friendly and service was quick. I have brought my Hondas here for the last 8 years. More

by ARUBA50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Reese

Mar 18, 2026

Betten Honda responded

Wonderful! Thank you for the great 5 star service review.

March 10, 2026

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Employee Rating

Had a wonderful experience with my new vehicle purchase. Desmond was a great sales representative and helped me with all the tasks. While working with Jon, we were able to put the entire deal together over More

by Dennis H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Reese , Tony Acala

Mar 18, 2026

Betten Honda responded

Thank you for the wonderful review. I'm so glad that Des was able to provide a great service.

March 08, 2026

Dealership Rating
Employee Rating

Very nice employees. They work hard for the customers and so pleasant to work with. The dealership is very nice and clean. Working with this dealership made car shopping More

by DPETERSEN1001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 18, 2026

Betten Honda responded

I'm so happy that we were able to provide a 5 star experience for you.

February 26, 2026

Dealership Rating
Employee Rating

The service is always timely and staff seem very knowledgeable. Never seem to mind answering questions . Nice comfortable eating area More

by ELHOUGH50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gil Palacios, DeShary Warren

Mar 02, 2026

Betten Honda responded

Thank you. We'll work to EARN that 5 star review next time!

February 21, 2026

Dealership Rating
Employee Rating

Great sales and service people,friendly good for company, will service and buy again tkank you More

by peteprobst1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Reese, DeShary Warren

Feb 23, 2026

Betten Honda responded

Thank you for the wonderful 5 star service review.

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