Desmond Norvell
Desmond Norvell at Ken Ganley Ford Norton

Desmond Norvell | Page 29

TRANSPORTATION SPECIALIST

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
5.0
343 Reviews

HELLO... MY NAME IS DESMOND NORVELL... I'M A LOCAL GUY FROM THE GREEN AREA. I HAVE OVER 20 YEARS OF EXPERIENCE AND SERVICE HERE AT KEN GANLEY FORD. IT WOULD BE MY PLEASURE TO HELP YOU WITH YOUR TRANSPORTATION NEEDS.

Dealership Experience

25 yrs, 5 mos

Industry Experience

25 yrs, 5 mos

Specialties & Trainings

New or Used

RETAIL/LEASE

5.0

343 Reviews

Write a Review

343 Reviews of Desmond Norvell

October 23, 2020

Dealership Rating
Employee Rating

Des is a great guy, always on point with his knowledge and professionalism . Always makes us feel welcome and we know that he is trustworthy. More

by fbarz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2020

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Des delivered such a great experience!

October 10, 2020

Dealership Rating
Employee Rating

They took care of me but I wished I kept my trade in an spent the extra 500:00 dollars my fault got a little pressured but that’s ok More

by 407REDFLOUNDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath

Oct 10, 2020

Ken Ganley Ford Norton responded

Thank you for choosing Ganley Ford! We appreciate your business and look forward to helping you with any questions or future vehicle needs.

September 29, 2020

Dealership Rating
Employee Rating

Was not really impressed with the 20 employees that I saw not wearing your mask correctly I mean it it’s mandated that you wear a mask but none of them had them on correctly. Was wondering the service depart More

by kweekley86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

September 26, 2020

Dealership Rating
Employee Rating

Franco was very understanding of what I was looking for. Desmond was so great on completing my purchase. Great team keep up the good work. More

by ramon.perez65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova , Austin Temsey

Sep 27, 2020

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Congratulations on your new vehicle!

September 25, 2020

Dealership Rating
Employee Rating

Des & the Sales Team got the job done, that's really all I can ask for. Thank you for the follow-up on the add-ons ;-) , Thank you More

by sam
Recommend Dealer
Yes
Sep 27, 2020

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new vehicle!

September 14, 2020

Dealership Rating
Employee Rating

They have treated me decently with the last two leases I've had. Friendly salespeople and not a long dragged out time signing the papers. More

by oesistar
Customer Service
Friendliness
Recommend Dealer
Yes
Sep 15, 2020

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Ganley Ford are glad to have you as a customer.

September 01, 2020

Dealership Rating
Employee Rating

The salesmen that we bought our car from and the man next to he were both nice and funny answered all thank you a lot More

by starrma56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2020

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 23, 2020

Dealership Rating
Employee Rating

Dez was absolutely incredible! He did everything he could to get me the car I wanted! He was so kind hearted and fun spirited the whole time! He absolutely made the experience wonderful, I don’t think you co More

by SHELBYMUZE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2020

Ken Ganley Ford Norton responded

It's fantastic to hear that Desmond provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ganley Ford!

August 12, 2020

Dealership Rating
Employee Rating

My appt was for 8 am. I arrived on time. Car was taken in on time. Staff very friendly and courteous. While waiting for my vehicle I wandered the lot looking for my next car. Not ready yet. But in another ye More

by SANDYSTRIFF
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil, John Kirchenbauer, Fulton Benya, Scott Spath , John Asano, Paul Asano

Aug 13, 2020

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

August 03, 2020

Dealership Rating
Employee Rating

It really was a nice place they took the time to help me get a car that I can enjoy and afford every month and very people More

by Juliefetters
Recommend Dealer
Yes
Aug 04, 2020

Ken Ganley Ford Norton responded

Thanks, Julie! Here at Ganley Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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