Desmond Norvell
Desmond Norvell at Ken Ganley Ford Norton

Desmond Norvell | Page 32

TRANSPORTATION SPECIALIST

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
5.0
343 Reviews

HELLO... MY NAME IS DESMOND NORVELL... I'M A LOCAL GUY FROM THE GREEN AREA. I HAVE OVER 20 YEARS OF EXPERIENCE AND SERVICE HERE AT KEN GANLEY FORD. IT WOULD BE MY PLEASURE TO HELP YOU WITH YOUR TRANSPORTATION NEEDS.

Dealership Experience

25 yrs, 5 mos

Industry Experience

25 yrs, 5 mos

Specialties & Trainings

New or Used

RETAIL/LEASE

5.0

343 Reviews

Write a Review

343 Reviews of Desmond Norvell

April 09, 2020

Dealership Rating
Employee Rating

Appreciate the good work and shuttle service.The Appreciate the good work and shuttle service. The salesman (Dez) I purchased the vehicle from took the time to talk to me while I was there to chec More

by RUSSELL.VANLIEW
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya

Apr 09, 2020

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ganley Ford, Russell. We appreciate your business and hope to see you again soon!

April 07, 2020

Dealership Rating
Employee Rating

The entire buying process was made so simple and fun thanks to Dez and Franco! It really couldn’t have been any better.! The sales manager, John, and finance manager, Craig, were also great to deal wit More

by Curnjb
Recommend Dealer
Yes
Apr 08, 2020

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

March 21, 2020

Dealership Rating
Employee Rating

Desmond made our truck purchase so easy We recently bought a used 2014 Ford F150 truck at Ganley Ford and Desmond Norvell was great at helping us check out the vehicle and made the purchasin More

by LaurieG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas

Mar 25, 2020

Ken Ganley Ford Norton responded

Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are so happy to hear that you are completely satisfied! We hope to be of service to you again! Take care!

March 15, 2020

Dealership Rating
Employee Rating

Exceptional Customer Service! Highly recommend working with Desmond Norvell & the Ganley Ford team. No pressure sales, exceptional customer service and a very relax atmosphere! B More

by Ben B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2020

Ken Ganley Ford Norton responded

Thank you for your kind words and congratulations on your new vehicle! We're glad you had a great experience with our team. Please don't hesitate to reach out to us if there's anything more we can do!

March 12, 2020

Dealership Rating
Employee Rating

Guys did a great job and got me what I needed with a lower payment than I expected, I’d recommend them to anyone looking for a car or truck. More

by zach
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Mar 25, 2020

Ken Ganley Ford Norton responded

Thank you for your kind words and congratulations on your new vehicle! We're glad you had a great experience with our team. Please don't hesitate to reach out to us if there's anything more we can do!

March 10, 2020

Dealership Rating
Employee Rating

I am very skeptical of Car Salesmen but Desmond and Austin made my experience wonderful and definitely would and have recommended Ganley Ford. Thank you for helping me with my purchase and making it a More

by Mydaughtersprotector2loves
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman , Staci Stonestreet, Austin Temsey

Mar 25, 2020

Ken Ganley Ford Norton responded

Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are so happy to hear that you are completely satisfied! We hope to be of service to you again! Take care!

March 04, 2020

Dealership Rating
Employee Rating

Desmond Norvell was our sales rep and he was great to work with. We give him 10 plus stars and we will refer him also More

by Beallsal
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman

Mar 25, 2020

Ken Ganley Ford Norton responded

We are so happy to hear you had a great experience with us. We appreciate your kind review! Thanks again for your business.

March 03, 2020

Dealership Rating
Employee Rating

Very friendly staff and they are the reason I keep returning. The prices could be better when talking about parts but the staff are very accommodating. Paul and Benya are great. More

by IRTECHNEO
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya , Paul Asano

Mar 25, 2020

Ken Ganley Ford Norton responded

Thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 29, 2020

Dealership Rating
Employee Rating

These gentleman are absolutely amazing!!! I appreciate the kind and thoughtful gesture you all did for me and without you guys in wouldn't be possible for me to be riding in style lol. I'm happy I was abl More

by Melissaconley110988
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Mar 25, 2020

Ken Ganley Ford Norton responded

Thank you so much for letting us know how we did. We're happy to hear that you had a great service experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!

February 28, 2020

Dealership Rating
Employee Rating

Great people! The hospitality is incomparable. Desmond and Franco are a pleasure to do business with. I will definitely be coming back in the future for services and any other purchases More

by Marshallconley28
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Mar 25, 2020

Ken Ganley Ford Norton responded

We are so happy to hear you had a great experience with us. We appreciate your kind review! Thanks again for your business.

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