Desmond Norvell

Two words formally describe Desmond Norvell and the staff at Ken Ganley Ford in Norton, Ohio. The words are simple and easy to remember. Ready... Here we go... THE BEST! From the moment you walk in the front at Ken Ganley Ford in Norton, Ohio. The words are simple and easy to remember. Ready... Here we go... THE BEST! From the moment you walk in the front door to the showroom an excellent experience begins. You are greeted with smiles and a hearty welcome. I've worked with Desmond Norvell several times over the years. I will continue to seek him out whenever I'm in need of a new car. He is courteous, kind, efficient and a total professional from start to finish. Every employee I've ever had contact with at Ganley Ford, from the sales staff, to service, to finance, to management are superb. Before you go anywhere else for a new or used vehicle, be sure to stop at Ganley Ford first. Be sure to ask for Dez! You will not b disappointed! More

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I highly recommend working with Desmond. Extremely professional and friendly. Easiest car buying experience I’ve ever had. Extremely professional and friendly. Easiest car buying experience I’ve ever had. More

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Desmond Norvell is the best salesma. Been buying vehicles for decades from him at Ken Ganley Auto in Barnerton OH. Every aspect of trade-in to purchase was smooth and precise. Been buying vehicles for decades from him at Ken Ganley Auto in Barnerton OH. Every aspect of trade-in to purchase was smooth and precise. More

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Dez is the best! Been buying cars from him for years!Thank you. I will be back again! Been buying cars from him for years!Thank you. I will be back again! More

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Sam and Desmond thank you for the purchase of my New Ford F-150… You guys made the purchase fast and easy…. Thank you F-150… You guys made the purchase fast and easy…. Thank you More

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Desmond was extremely professional and helpful. Awesome experience overall. Thank you! Would highly recommend Desmond Awesome experience overall. Thank you! Would highly recommend Desmond More

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Desmond was very nice and helpful. He was very funny 2nd time having him as a salesman and both times was great experiences. Will always ask for Desmond when we come here. He was very funny 2nd time having him as a salesman and both times was great experiences. Will always ask for Desmond when we come here. More

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I had the pleasure of working with Des while purchasing my new Ford F-150, and I couldn’t be more impressed with the experience! From start to finish, Des was knowledgeable, patient, and genuinely interest my new Ford F-150, and I couldn’t be more impressed with the experience! From start to finish, Des was knowledgeable, patient, and genuinely interested in helping me find the perfect truck. He took the time to understand my needs and preferences, showing me multiple truck options without any pressure. His expertise in the features and capabilities of the F-150 made it easy for me to make an informed decision. Not only did he answer all my questions, but he also went above and beyond to make sure the buying process was smooth and efficient. The entire transaction was seamless, and I walked away feeling confident and excited about my new truck. I highly recommend Des and Sales Manager, Kevin, to anyone looking for a great vehicle with exceptional customer service. More

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Great visit to the dealer. We traded a '19 Mustang for a new 2025 F150. The entire process was smooth and easy, but most importantly transparent. No surprises for us during the We traded a '19 Mustang for a new 2025 F150. The entire process was smooth and easy, but most importantly transparent. No surprises for us during the entire process. More

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Everyone there made myy stay very comfortable. My transmission blew up on the way to the hospital . It was 1:30 when I was made aware of my situation . By dinner time I was driving out of the dea My transmission blew up on the way to the hospital . It was 1:30 when I was made aware of my situation . By dinner time I was driving out of the dealership in my new Bronco Sport. More

by james.salvaggio4 Verified Customer Verified Customer

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