Dexter Alexander
Dexter Alexander at Wolfchase Honda

Dexter Alexander | Page 2

Service Advisor

Wolfchase Honda

2982 N Germantown Rd
Bartlett, TN 38133

4.9
928 Reviews
4.9

928 Reviews

Write a Review

928 Reviews of Dexter Alexander

September 06, 2024

Dealership Rating
Employee Rating

Went in for an oil change. Got upsold to a full service 3000 miles ahead of schedule. Had to return to have them get some leaves out of the AC blower. Normally change my own ai More

by Wraith
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No
Sep 11, 2024

Wolfchase Honda responded

Thank you for taking time out of your day to provide feedback regarding your recent service visit. I will pass your concerns along to our Service Manager for his review. You should hear back from him or our Assistant Service Manager soon.

September 06, 2024

Dealership Rating
Employee Rating

My family is consistently pleased with the service department at Wolfchase Honda. They are knowledgeable and professional. Scheduling is very prompt. More

by nodelossantos
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skylar Lewis, Yeen Briceno

Sep 11, 2024

Wolfchase Honda responded

Thanks for continuing to choose Wolfchase Honda for your service needs. It means the world to us. We’re so pleased to learn that you always enjoy the team and find them to be both knowledgeable and professional. We value your business and look forward to serving you again.

September 06, 2024

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Employee Rating

Dexter Alexander is the best service rep you have. I trust him completely. However, I was in a week ago for an oil change. My summary show everything was fine except I needed a new air filter. But les More

by WYDIVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2024

Wolfchase Honda responded

Wydiva, thank you for your feedback. I completely understand your concerns and will pass them along to our Service Managers for review. I can assure you they will take the appropriate measures. We value your loyalty and want you to be completely satisfied.

Sep 11, 2024

Wolfchase Honda responded

You are absolutely correct, this is of the utmost importance and we appreciate you bringing it to our attention.

Sep 11, 2024

WYDIVA responded

Thank you for responding. Checking the air pressure in the tires is not a big thing but what if the brakes weren’t check or something else major. It could cost a person their life.

September 06, 2024

Dealership Rating
Employee Rating

Dexter was so helpful. He was ready for my Honda, and I was in and out quickly. More

by LORILSUMPTER
Service Price Transparency
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Recommend Dealer
Yes

September 05, 2024

Dealership Rating
Employee Rating

Efficient. Very clean. Workers friendly and know how to help you. Dexter is the best. More

by LINDAWARREN039
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

September 02, 2024

Dealership Rating
Employee Rating

They are very organized and good customer service. Also very communicative as well when the vehicle is ready More

by PERSONDAZIA
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Recommend Dealer
Yes

September 02, 2024

Dealership Rating
Employee Rating

Excellent place! !!! This the only location I love to visit. Everyone works as a family. Everyone always has a personal relationship when it comes so servicing the cos More

by KMLYCHAT
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

September 01, 2024

Dealership Rating
Employee Rating

Dexter always provides helpful, fast and efficient service. He keeps me updated throughout my visit and gets me out of the door in record time. He’s who I look for whenever I have to make a trip to th More

by CARLA_MARIE_1
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

August 31, 2024

Dealership Rating
Employee Rating

The service was excellent. The recall was addressed and I was very happy with the service More

by MLUMPKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skylar Lewis

August 30, 2024

Dealership Rating
Employee Rating

Great service bit of a wait but Dexter is always great! Dexter is the best! More

by eghyoung
Service Price Transparency
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Recommend Dealer
Yes
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