Dexter Alexander
Dexter Alexander at Wolfchase Honda

Dexter Alexander | Page 34

Service Advisor

Wolfchase Honda

2982 N Germantown Rd
Bartlett, TN 38133

4.9
928 Reviews
4.9

928 Reviews

Write a Review

928 Reviews of Dexter Alexander

March 22, 2021

Dealership Rating
Employee Rating

Always a great job. Dexter gets my auto in quick and gets it done in a timely manner. Happy with all the service that they have done. More

by saverret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2021

Wolfchase Honda responded

When you're happy, we're happy! I'm so pleased to hear that Dexter always provides you with excellent service on your vehicle. Dexter is a valued member of our Service Team and always goes above and beyond for our clients. We thank you for taking the time to leave us a 5-star review and we value your loyalty.

March 18, 2021

Dealership Rating
Employee Rating

I called an made an appointment with Dexter. I arrived a few minutes before scheduled time. Dexter got me written up and had my car serviced in a very short time. As usual, it was very good service from More

by WINPERK2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg King , Jerry Hughes

Mar 26, 2021

Wolfchase Honda responded

Thank you for taking time out of your day to provide such amazing feedback regarding your recent visit to our Service Center. We're pleased to hear that Dexter provided you with efficient service in a friendly manner. We value your loyalty and look forward to serving you again.

March 18, 2021

Dealership Rating
Employee Rating

Dexter is very professional and helpful. He goes above and beyond to help his customers. He is also very knowledgeable.He is definitely an asset to your company. More

by ANNELLIOTT54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2021

Wolfchase Honda responded

We appreciate you taking time out of your day to leave feedback regarding your recent visit to Wolfchase Honda's Service Center. In reading your amazing comments about Dexter, all I can say is Ditto! He is everything you stated and we are so lucky to have him on our team. We value the opportunity to serve you and look forward to seeing you again.

March 18, 2021

Dealership Rating

Most of the time I get great service. This time Not a great experience. They did not focus on my problem. Instead of taking care of my dead and unchargable battery they tried to sell me optional services More

by BEACHJ2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2021

Wolfchase Honda responded

Thank you for your feedback regarding your recent visit to our Service Center. I sincerely apologize for the manner in which your battery service was handled and will certainly pass along a copy of your comments to our Service Director so that he may review it with our team. I'm glad to hear, however, that in the end, you were able to use your warranty and got taken care of. We value your business and look forward to serving you again.

March 17, 2021

Dealership Rating
Employee Rating

Excellent customer care and communication. Dexter is always responsive to my questions, I never feel rushed, always feel like my service call it the most important thing he has to take care. More

by PEGGYAHELM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2021

Wolfchase Honda responded

Peggy, thank you for taking the time out of your day to provide such amazing feedback regarding your recent experience with our Service Department and Dexter. Dexter has been with us since the beginning and, just like you stated, he takes pride in treating each and every customer like they are his only customer. We are so lucky to have Dexter on our Service Team. We value your business and look forward to serving you again.

March 15, 2021

Dealership Rating
Employee Rating

Dexter provided excellent service. We were in and out about one hour. Wolfchase Honda is the best. They always provide the best service for their customers. More

by Grand50
Recommend Dealer
Yes
Mar 26, 2021

Wolfchase Honda responded

Thanks, Grand50, for your continued loyalty and for trusting Wolfchase Honda with all your service needs. It's great to hear that Dexter took such great care of you and got you in and out quickly. We value your loyalty and look forward to serving you again.

March 13, 2021

Dealership Rating
Employee Rating

Dexter was s the Man!!! The dealership is always clean. The work is always done well and the dealership stands behind the work the do! More

by JAMESRJRBAUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2021

Wolfchase Honda responded

Thanks for the 5-star rating, James, we really appreciate it. It's great to hear that you enjoy servicing your Honda at Wolfchase Honda and always find our facilities clean and our work outstanding. We value your loyalty and look forward to seeing you again.

March 13, 2021

Dealership Rating
Employee Rating

It is always a pleasure bringing our vehicles to Wolfchase Honda for service. Everyone is very nice and Dexter is the best when it comes to bringing our car in for oil changes, or other maintenance More

by CTANNER02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2021

Wolfchase Honda responded

First and foremost, we appreciate your loyalty. Thanks for taking the time to share such amazing feedback regarding our Service Center. Dexter is a very valuable member or our Service Team, one who always goes above and beyond for our customers. We value your continued business and look forward to serving you again.

March 12, 2021

Dealership Rating
Employee Rating

Dexter always does the best job he can for us with both of our cars. This time it was our 2012 Odyssey. He always keeps us informed throughout the service More

by DJYoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2021

Wolfchase Honda responded

On behalf of our entire Service Team, we truly appreciate your loyalty and we value your business. We do realize you have many service choices as a consumer, so it's means the world to us that you continue coming back. Thanks so much for the amazing feedback and we look forward to serving you for many more years.

March 11, 2021

Dealership Rating
Employee Rating

Dexter should be employee of the year. He is always so helpful and accommodating. Mario is also very helpful. I love Wolfchase Honda. I wouldn’t take my CRV anywhere else. More

by Lenny B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Rossi

Mar 26, 2021

Wolfchase Honda responded

Thanks for your kind remarks, Lenny. Dexter is such a valued member of our Service Team, and like you stated, he is always going above and beyond to make sure our customers are taken care of in a grand way. We truly appreciate your loyalty and we love you too.

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