Diana Almonte | Page 29

I got played like a violin at Cityworld. They must of I got played like a violin at Cityworld. They must of been clowning me when I left out the door on how they suckered me. I don’t know how the I got played like a violin at Cityworld. They must of been clowning me when I left out the door on how they suckered me. I don’t know how these dealers sleep at night knowing how they lie, steal, and cheat just to make a sale. Long story short- 1. Was sold a car with an accident without being notified. ( had I known i would never buy a car with an accident) 2. Was lied to about not qualifying for a lease when I actually was but was swindled into financing a preowned car with an accident. 3. Lied to about the total amount of payments on the car. In short, Don’t be fooled by the friendly chit chat and irrelevant talk about things other then your purchase- Diana is good at this - she got me good…. with all the distractions and friendly talk and failed to disclose the car had an accident. She will ask you 100 questions that has nothing to do with the car to bamboozle you. Don’t sign your car fax until you have confirmed the information on the car. They will purposely rush you through the signing process! Also they tire out their customers by dragging out the whole process to almost 5 hours while they do switch and bate on prices- so you are so exhausted and just want to sign and leave. They had me in there till almost 10 at night with a newborn baby! Went in the next day to try to Resolve this issues and again they try to play me for a fool with their back and forth shenanigans and in the end blame me for buying the car-even was told leases are more expensive then financing- like what ???? Okay I’m boo boo the clown. So yea I was on a high thinking I got a good deal till I saw the car fax and was offered the option to purchase again but with a lease. CityWorld has extremely unethical practices and knows how to scam people without knowing they got scam. If it wasn’t for the car fax report being emailed I wouldn’t have known about the accident nor that I qualified for a lease. To all who read this: Remember you do not have to sign anything! And do not laugh and giggle with them look at the numbers looks at your paperwork walk away if they are taking to long . Don’t be a fool like me ! More

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Super friendly and efficient. Got in and out quickly. Thank you guys! Looking forward to coming back again. Thank you guys! Looking forward to coming back again. More

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Diana is AMAZINGGGG!!! My fiancé and I came in trying to find the right car for the right price and had already been to other dealerships and have been given the run around. With Diana as our representative find the right car for the right price and had already been to other dealerships and have been given the run around. With Diana as our representative, she made the process swift and pain free. She really took the stress and anxiety out of buying a car. She’s extremely patient and above all very honest and upfront. That’s one quality that was very much appreciated and not always easy to come by when trying to buy a new car. Most dealers are pushy and eager just to make a sale, never considering the details but Diana truly makes it her priority to not only get you the best deal possible but also ensure It’s an excellent fit for you and makes sense for your lifestyle. Thank you Diana , you’re the best. Our next car we’re definitely coming straight to you!! More

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Diana was absolutely amazing! At last minute notice she was able to get me the car that I needed. I went afterwork test drived the vehicle, got the loan approval, insurance, plates and was left with my ne was able to get me the car that I needed. I went afterwork test drived the vehicle, got the loan approval, insurance, plates and was left with my new car. She was so friendly, upfront and efficient. I would definitely recommend and business with her again. More

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Diana first must have seen my number in the database from me inquiring about a sonata . She gave me a call and we set an appointment . I missed my original appointment and was about to just forget about the me inquiring about a sonata . She gave me a call and we set an appointment . I missed my original appointment and was about to just forget about the whole thing until I seen her number pop up and she said she’ll still wait for me . I got there and waiting for me was the best car I’ve ever seen . Based on a few questions from our first encounter she was able to go above and beyond with meeting my needs . She was super helpful and comfortable ! She made me feel like I was speaking with a family member that had my best interest at heart . I told her I’m coming to her for everything and she assured me it would be okay ! I really only went to look at my car but this woman here can sale water to a whale at the right price and with great comfort! I told the people at Hyundai they had better keep her because she’s great !!! And she is ! More

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Diana was amazing! She works with your best interest at heart. She is knowledgeable, personable, and makes buying a new car less intimidating. I would recommend her a million times over. heart. She is knowledgeable, personable, and makes buying a new car less intimidating. I would recommend her a million times over. More

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Our agent is Diana Almonte. She graciously opened the door for my mom and I and greeted us with a welcoming smile. It immediately warmed us because she was so inviting. Diana is a phenomenal individual door for my mom and I and greeted us with a welcoming smile. It immediately warmed us because she was so inviting. Diana is a phenomenal individual and a fantastic salesperson. She listened to what we had to say and provided empathy. She was able to work her MAGIC and was able to put us into 2022 Hyundai SEL Plus. Black on Black. The color of the car is exactly what I want. I had a 2019 Ford Fusion with a lot of bells and whistles. However, Diana showed us that there was so much more that we were missing out on. For one thing, was the heated seats. I didn't need it however, once my mom sat down in a warm cushy seat, she was in love. and if mom loves it, I love it. My husband is loving the roominess of the car. I love the navigation and LOVE the fact that the car "talks" to me :) Diana was also able to get the payment level that I requested and needed. Her kindness and compassion show that City World Hyundai made an outstanding decision when they added her to your City World Hyundai family. We will definitely pass the word on about Diana Almonte at City World Hyundai. She was just awesome!!! Diane, We love you!! More

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Thank you so much Diana I appreciate you so much your service was very good and I am very happy with my car and I'm very happy with the service at your company anybody who want to car go to her she's the service was very good and I am very happy with my car and I'm very happy with the service at your company anybody who want to car go to her she's the best I give her five More

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Diana has been great! She went above and beyond on getting me the car I wanted. This has been going on for about a month, and called me when the car arrived. Given the current situation she did the be getting me the car I wanted. This has been going on for about a month, and called me when the car arrived. Given the current situation she did the best she can and all I can say is that I walked out happy! More

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Provided me with great customer service Diana was the best and took great care of me I will keep coming back here best and took great care of me I will keep coming back here More

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