Diana Almonte

Entire Staff is very helpful. Leased twice here with Diane Almonte who is great. Glad to be a customer here Leased twice here with Diane Almonte who is great. Glad to be a customer here More

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On March 26, 2026, I contacted Diana and started the paper work for a vehicle. All morning while at work. Diana proceeded in getting everything needed to make sure I had a fast turnaround when i got to paper work for a vehicle. All morning while at work. Diana proceeded in getting everything needed to make sure I had a fast turnaround when i got to the dealership. When I got to the dealership I all had to do was work on a few particulars and in less than 3 hours I had a brand new 2026 Hyundai Tuscon. Diana was on point made sure I had plenty of water. Had the car wash and detailed and even took it to off shipping mode. She even stayed an extra hour after she was suppose to leave and made sure I left with my car. You have a forever customer as long as you are working there. More

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I was well received by Diana Aponte. Who worked with me until I finally decided which car I was taking home. I walked in undecided but she helped me 100%. Who worked with me until I finally decided which car I was taking home. I walked in undecided but she helped me 100%. More

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I had a wonderful experience working with Diana while purchasing my car. From the moment I walked in, she was incredibly friendly, knowledgeable, and genuinely focused on helping me get the car of my dre purchasing my car. From the moment I walked in, she was incredibly friendly, knowledgeable, and genuinely focused on helping me get the car of my dreams. She took the time to answer all of my questions, walked me through every step of the process, and made what can often be a stressful experience feel easy and enjoyable. I never felt pressured, and she was very transparent and patient throughout the entire process. What stood out most was how attentive and responsive she was—even after the sale. It’s clear she truly cares about her customers and takes pride in what she does. I would absolutely recommend working with Diana to anyone looking for a smooth and positive car-buying experience. Thank you again for all your help! More

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Diana A. was an approachable professional! Her approach to making the customer feel comfortable, informed and valued spoke volumes in interacting with her in was an approachable professional! Her approach to making the customer feel comfortable, informed and valued spoke volumes in interacting with her in reference to choosing the right vehicle and receiving a very good deal at City World Hyundai. I will share my Excellent experience with my close friends and family in need of a kind, knowledgeable and relatable sale representative such as Diana! Thank you Diana, and City World Hyundai for all of your support in helping me obtain my new car! More

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Diana was very detailed , she was helpful and she answered all the questions we had. answered all the questions we had. More

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Diana Almonte made my experience worth while. She was and is absolutely amazing at what she does. I only deal with her whenever I go there. Such a pleasure to deal with She was and is absolutely amazing at what she does. I only deal with her whenever I go there. Such a pleasure to deal with More

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The dealership is spacious with up to date car models but the star of my transaction on 2/14 was my sale rep Diana. I usually hate going to dealerships due the shark mentality sales reps have but Diana wa the star of my transaction on 2/14 was my sale rep Diana. I usually hate going to dealerships due the shark mentality sales reps have but Diana was beyond sweet , knowledgeable and she made my autistic son & very spunky daughter feel welcomed. That made me feel calm to make a decision to buy. Diana walked my husband & I through all the prices and packages without forcing us to buy. She understood that we had a budget & needed to stay in our range. I felt like I was talking to a family member Instead of a sales rep. we need more people like Diana in these positions that don’t just want your money but actually care about their jobs and clients. If you need a car I suggest you ask for Diana!!! She is there to make lasting connections. I also want to give thanks to the maintenance crew & Oscar the manager !!! they were very helpful. More

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This is my second time getting my vehicle here with Diana. My experience with her is always very positive. Shes knowledgeable, patient, and always takes the time to answer all of my questions without Diana. My experience with her is always very positive. Shes knowledgeable, patient, and always takes the time to answer all of my questions without making me feel rushed or pressured. Diana explained the vehicle features clearly and made the process feel smooth and comfortable. I appreciated Diana and Shane the sales manager professionalism and transparency throughout the purchase. I felt supported and would confidently recommend them to others. More

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Have been coming here since 2020 My lady is Diana amazing customer service She gets what you want at your comfort price point.. She's amazing amazing customer service She gets what you want at your comfort price point.. She's amazing More

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