Diane Djonovic
Diane Djonovic at Acura of Westchester

Diane Djonovic | Page 23

Finance Manager

Acura of Westchester

2155 Palmer Avenue
Larchmont, NY 10538

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5.0
524 Reviews

Dealership Experience

27 yrs, 10 mos

5.0

524 Reviews

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524 Reviews of Diane Djonovic

February 08, 2023

Dealership Rating
Employee Rating

Best customer service if ever received helpful staff and quick and efficient service, completely happy with everything More

by jozziegirl91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Markaj

Mar 01, 2023

Acura of Westchester responded

We are delighted to hear that you had such a positive experience with our customer service! We take pride in providing excellent service, and we are so pleased that our team was able to help you quickly and efficiently. We are grateful for your positive feedback and we look forward to continuing to provide the same great service in the future!

February 08, 2023

Dealership Rating
Employee Rating

Outstanding people whether in sales or service. Administration is hands on. All are concerned with customer satisfaction More

by VLOPEZ8888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brianna Tozzo, Nicholas Ramunto, Johnny Lee , Elizabeth White

Mar 01, 2023

Acura of Westchester responded

We are delighted to hear that you had such a positive experience with our team! We take pride in providing excellent service and customer satisfaction, and we are so pleased that our team was able to demonstrate their commitment to this. We are especially grateful for your kind words about our team, and we thank them for their hard work. We look forward to continuing to provide the same great service in the future!

February 06, 2023

Dealership Rating
Employee Rating

My lease was expiring and Aleksander looked at all my options and offered me a good deal on New 2023 MDX. The transition was flawless. I came to pick up my new car and insurance and plates were already t More

by Suzy p
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 01, 2023

Acura of Westchester responded

We are delighted to hear that you had such a positive experience with Aleksander and our team! We take pride in providing excellent service, and we are so pleased that Aleksander was able to help you make the transition from your lease to your new car so smooth and effortless. We are especially grateful for your kind words about our team, and we thank them for their hard work. We look forward to continuing to provide the same great service in the future!

February 05, 2023

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Employee Rating

Helpful and efficient. They listened to what I was looking for and did not try to oversell. More

by jesusllorca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Markaj

Mar 01, 2023

Acura of Westchester responded

We are delighted to hear that you had such a positive experience with our team! We take pride in providing excellent service, and we are so pleased that our team was able to listen to what you were looking for and not try to oversell. We are especially grateful for your kind words about our team, and we thank them for their hard work. We look forward to continuing to provide the same great service in the future!

January 30, 2023

Dealership Rating
Employee Rating

They took care of everything. Even all the way up to insurance which was nice. More

by Samantha.lopez1526
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Alex Markaj

May 15, 2023

Acura of Westchester responded

Thank you, Samantha Lopez, for sharing your positive experience with Acura of Westchester. We're glad to hear that the dealership took care of everything for you, including assistance with insurance. It's great to know that they went above and beyond to make the process as smooth and convenient as possible. Providing comprehensive support, including insurance arrangements, is part of our commitment to ensuring customer satisfaction. We appreciate your feedback and hope you're enjoying your vehicle. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know.

January 28, 2023

Dealership Rating
Employee Rating

What a pleasure it was to work with such a wonderful team! Nick, Jose, Juan, and Diane made my car leasing experience a great one! After speaking with them during the week, they knew what I wanted and t More

by NikkiB4311
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Ramunto, Jose Crespo , Juan

Feb 06, 2023

Acura of Westchester responded

Dear Customer: We are overjoyed to read that you had an excellent visit with our team. I very much appreciate your typing up this awesome report online on DealerRater. Thank you for being a valued customer.

January 10, 2023

Dealership Rating
Employee Rating

Jose was excellent since the moment we contacted the dealer great follow up on calls. Very polite in his customer service. We are very happy with him and Acura. We would definitely be back perhaps for o More

by mat4given
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Crespo , Will Johnson, Jon Saint - Louis

May 15, 2023

Acura of Westchester responded

Thank you, Mat4given, for your kind words and positive feedback! We're thrilled to hear that Jose provided you with excellent customer service and was attentive to your needs. At Acura of Westchester, we strive to provide a pleasant and memorable experience for our customers. We're glad to hear that you're happy with your purchase and that you're considering us for your future needs as well. We look forward to assisting you again whenever you're ready for your next purchase. Thank you for choosing Acura of Westchester!

January 10, 2023

Dealership Rating
Employee Rating

As usual Brianna was a pleasure to work with. She was patient with our indecisiveness and made car shopping a pleasure. It’s like going back to see an old friend More

by Pabbar70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brianna Tozzo, Danny Giannotti

May 15, 2023

Acura of Westchester responded

Thank you, Pabbar70, for your positive feedback! We're delighted to hear that Brianna provided you with a pleasant car shopping experience and made you feel comfortable throughout the process. At Acura of Westchester, we value our customers' satisfaction, and we're glad Brianna was able to assist you with patience and professionalism. We strive to build long-lasting relationships with our customers, and we're thrilled that your experience with Brianna was like visiting an old friend. Thank you for choosing us, and we look forward to serving you again in the future!

September 28, 2022

Dealership Rating
Employee Rating

Matt Belov was a phenomenal help as we navigated our first Acura purchase . We found our buyers experience painless and actually pleasant. The Acura team of Westchester is welcoming, efficient and runs More

by Kennedy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Belov

May 15, 2023

Acura of Westchester responded

Thank you for your positive feedback about your experience with Matt Belov and our dealership. We're thrilled to hear that he provided phenomenal help and that your first Acura purchase was a painless and pleasant experience. Our team takes pride in providing top-notch customer service, and we're glad that you found us to be welcoming, efficient, and well-organized. We'll be sure to pass along your kind words to Matt and the rest of our team. Thank you for choosing us as your dealership and we look forward to continuing to assist with all your Acura needs in the future. Thanks again for your feedback!

September 18, 2022

Dealership Rating
Employee Rating

My first purchase with Matt and he was professional and great to work with! Very thorough in answering questions and providing honest opinion. Definitely recommend! More

by ShannG
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Matt Belov , Jon Saint - Louis

May 15, 2023

Acura of Westchester responded

Thank you for your feedback and for choosing Matt as your consultant for your car purchase. We strive to provide professional and thorough service to all of our customers, and we're glad to hear that Matt delivered on that promise for your first purchase. We appreciate your recommendation, and we're here to assist with any future automotive needs you may have. Thank you again for your feedback and for your business.

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