Dianna Oneil
Dianna Oneil at Security Dodge Chrysler Jeep Ram

Dianna Oneil | Page 50

Service Advisor

Security Dodge Chrysler Jeep Ram

345 Merrick Rd
Amityville, NY 11701

Contact Me
4.6
791 Reviews

Dealership Experience

22 yrs, 3 mos

Industry Experience

30 yrs, 11 mos

Languages Spoken

English English

4.6

791 Reviews

Write a Review

791 Reviews of Dianna Oneil

November 18, 2020

Dealership Rating
Employee Rating

On 11-11-20 I brought my truck in for service. Michelle was very professional and Courteous!! The service department was fast and efficient and had me on my in 30 min.thank you More

by jim317p@gmail.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 19, 2020

Security Dodge Chrysler Jeep Ram responded

Jim, thank you for taking the time to share your fast and efficient service experience with Michelle! We appreciate your positive feedback and would love to work with you again.

November 18, 2020

Dealership Rating
Employee Rating

Security dodge is a very nice dealership. The service is excellent. The employees are very nice and polite and you aren’t waiting that long They have a very nice waiting room with coffee and a t v for yo More

by Ron kaufman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle, "Jimmy" (Dimitrios) Tsiolis

Nov 19, 2020

Security Dodge Chrysler Jeep Ram responded

Ron, thank you for taking the time to share your excellent review! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

November 18, 2020

Dealership Rating
Employee Rating

AJ was great & Diana in service & John the new car sales. The entire team was incredible all the people were amazing . Very professional thank you again More

by GRAMIS1122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: AJ Jagtiani , John LaFrancesca

Nov 18, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the great review! We will be sure to thank AJ, Diana, and John for providing you with amazing service. Let us know if there is anything else we can help you with. We look forward to working with you again!

November 18, 2020

Dealership Rating
Employee Rating

people at this dealer ship are knowledgeable of there product and are very helpful in getting your problems solved in short order. dealership is also very clean More

by peterson.wrench
Recommend Dealer
Yes
Nov 18, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive rating! We are happy to know that you find our team to be knowledgeable and we hope that you will continue to choose us as your dealership!

November 17, 2020

Dealership Rating
Employee Rating

I’ve been taking my Jeep here for service ever since I bought it there almost 5 years ago. They are very trustworthy and to the point. Fast service More

by abentz1113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle, "Jimmy" (Dimitrios) Tsiolis

Nov 18, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive feedback! We are happy to know that you are a loyal customer and to know that you have had good service experiences with us. If there is anything else we can do for you please let us know!

November 16, 2020

Dealership Rating
Employee Rating

The staff was very pleasant n helpfulManagement on the The staff was very pleasant n helpful Management on the other hand was entirely the opposite I left there dissatisfied n insulted by the treatment More

by sewwhocares275
Recommend Dealer
No

Other Employees Tagged: Anthony Capanelli , Tim Doyle, "Jimmy" (Dimitrios) Tsiolis

Nov 16, 2020

Security Dodge Chrysler Jeep Ram responded

Hello, I regret to hear that you are displeased with your recent experience with us. I would like the opportunity to address your concerns. Please reach out to us directly at my contact information provided when you have a chance. Thank you, and I look forward to hearing from you. Natalie Jenkins Customer Relations Manager, Sales NJENKINS@SECURITYDODGE.COM 631-691-5000 EXT 371

November 15, 2020

Dealership Rating
Employee Rating

Service people are great. However charging 4% to use a credit card is not consumer friendly so going forward I will go to local mechanic for oil changes etc.If I knew about the service charge when I dropp More

by Pc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2020

Security Dodge Chrysler Jeep Ram responded

Hi, ​ ​Thank you for your feedback. Although we are happy to know that you find our Service team to be great, I am concerned to learn that you were disappointed with any service fees. I would like the opportunity to speak with you further about your experience. At your earliest convenience, please reach out to me. ​ ​Best, ​Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

November 15, 2020

Dealership Rating
Employee Rating

Great place to purchase a vehicle from. They worked hard to earn my businesses and have worked hard to maintain me as a client. I would absolutely purchase my next vehicle from them without hesitation. More

by JSPENCE725
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle, Sunny Kaliandasani, "Jimmy" (Dimitrios) Tsiolis, Mike S.

Nov 15, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the wonderful review! We are thrilled that our team exceeded your expectations with their diligent service. Congratulations on your purchase; please come back at any time.

November 14, 2020

Dealership Rating
Employee Rating

Excellent service department recommend to family an friends on my experience in the 10 min oil change very happy in an out like they said cheers More

by Kangamate1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 15, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for your recommendation! We are happy to see that your service was so timely. Please come back at any time.

November 14, 2020

Dealership Rating
Employee Rating

Nice experience! brought my ram 1500 in for warranty radiator was leaking, Diana in the service department was out standing and provided me with transportation without delay . Diana is without a doubt More

by 127dek
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 15, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the great review! We are happy to hear that Diana took such excellent care of you. If you or your RAM 1500 need anything else, please be sure to let us know.

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