Dianna Oneil
Dianna Oneil at Security Dodge Chrysler Jeep Ram

Dianna Oneil | Page 60

Service Advisor

Security Dodge Chrysler Jeep Ram

345 Merrick Rd
Amityville, NY 11701

Contact Me
4.6
791 Reviews

Dealership Experience

22 yrs, 3 mos

Industry Experience

30 yrs, 11 mos

Languages Spoken

English English

4.6

791 Reviews

Write a Review

791 Reviews of Dianna Oneil

September 10, 2020

Dealership Rating
Employee Rating

I had a problem with car shutting off when making a turn. The problem was that the car was running short on oil once it gets to the 5k mark for an oil change. More

by brine27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle, "Jimmy" (Dimitrios) Tsiolis

Sep 11, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the five stars! We are happy to see that your oil was taken care of and had you back on the road safely. If there is anything else we can do for you, please be sure to let us know.

September 10, 2020

Dealership Rating
Employee Rating

Prompt And Professional And Clean .No Complaints. Car was returned as promised -Service tech called my cell phone when car was complete. Sales John CIURA made sure I was comfortable while I waited. O More

by svespe18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Cuira , Tim Doyle, "Jimmy" (Dimitrios) Tsiolis, John CIURA. Sales. Great Guy.

Sep 10, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the 5-star review! We hope to continue to be your go-to dealer and please don't hesitate to reach out when you need anything in the future. Thank you very much for choosing to bring your business to us.

September 09, 2020

Dealership Rating
Employee Rating

This dealership is awesome!! We have never been disappointed with service and we have bought or leased all of our cars from Security Dodge!!! Dianna O Neil is always so helpful and courteous! 5 sta More

by zilt33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the five-star review! We are so glad that you always leave our dealership happy and satisfied. We look forward to your next visit.

September 09, 2020

Dealership Rating
Employee Rating

Best DEALER Around!! Jason Waters is a professional, knows his product and is a gentleman to work with. JR one of the managers is amazing and so helpful in getting my deal together. Mike Vigorito the ma More

by ZARRILLO2312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Vigorito, Michael Vigorito , Vito Ilardi, John Sciortino, TJ Thomas, Jason Waters

Sep 09, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the 5-star rating and great review! We are happy to know that you find us to be the best dealership and to know that Jason, JR, Mike, Vito, Diana, and Matt all provided you with great customer service. We value your business and we hope that you will continue to visit us.

September 08, 2020

Dealership Rating
Employee Rating

CAMERA STILL DOESNT WORK!!! Was told when I made appt a rental car would be available and was told no. Ridiculous! Would not lease another car! More

by sb6943
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Tim Doyle, "Jimmy" (Dimitrios) Tsiolis

Sep 09, 2020

Security Dodge Chrysler Jeep Ram responded

Hello there, Thank you for taking the time to leave a review. It’s unfortunate to hear that you are experiencing any troubles with your vehicle's camera. I’d appreciate the opportunity to better understand your situation so that I can provide my assistance. I hope you’ll contact me soon and we can get this sorted out together. Best, Darilyn Whitlock Client Relations Manager dwhitlock@securitydodge.com 631-691-5000 ext 396

September 07, 2020

Dealership Rating
Employee Rating

A lot of miscommunication didn’t like some of the the things that were said to my husband and I We’ve had problems in the past with the service dept More

by Benci7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tim Doyle, "Jimmy" (Dimitrios) Tsiolis

Sep 08, 2020

Security Dodge Chrysler Jeep Ram responded

Hello, We would like to apologize for your negative experience and for any miscommunication that may have occurred. We would greatly appreciate the opportunity to connect with you directly to address your concerns. Would you mind contacting me directly with your preferred contact details when you are available. Best, Darilyn Whitlock Client Relations Manager dwhitlock@securitydodge.com 631-691-5000 ext 396

September 05, 2020

Dealership Rating
Employee Rating

The best service experience Michelle at dispatch was extremely helpful resolved all my issues. I would gladly reform to have my car serviced through them ty More

by fmsailingaway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle, "Jimmy" (Dimitrios) Tsiolis

Sep 06, 2020

Security Dodge Chrysler Jeep Ram responded

We appreciate you taking the time to leave us this feedback for Michelle. Please don't hesitate to reach out if there's anything additional we can do for you. We are happy to help.

September 03, 2020

Dealership Rating
Employee Rating

Very friendly and respectful Place. Took me right away about my problem with my car. Always on point and keeping me updated with my vehicle More

by Michael calderon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the fantastic feedback, Michael! We are happy to hear that our team went above and beyond for you. If we can be of future service, please be sure to let us know.

September 02, 2020

Dealership Rating
Employee Rating

She is fantastic, love working with her she is professional, looking at for you, she made me feel special and made it a easy definitely would recommend her to anyone More

by Nymom4
Recommend Dealer
Yes

Other Employees Tagged: Alise Bitic

Sep 03, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the five-star review! We are so glad that you had a wonderful experience at our dealership. Please let us know if we can be of any further assistance.

September 02, 2020

Dealership Rating
Employee Rating

Perfect service! Professional service advisor and friendly staff. They did the right repair in short time. I had to get a loner car and soonest I vent back home they called me and told me my truck wa More

by Gent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the wonderful review! It's great to know that you received exceptional service at our dealership. We look forward to seeing you again.

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