Michael Vigorito

I will never step foot in Security CJDR again. This place is completely incompetent from top to bottom. I would give zero stars if I could. I’ve owned multiple Dodge Ram trucks, and this is by fa This place is completely incompetent from top to bottom. I would give zero stars if I could. I’ve owned multiple Dodge Ram trucks, and this is by far the worst dealership experience I’ve ever had. I should have walked away immediately when I first test drove one of their trucks and the check engine light came on as soon as I started it—but that was just the beginning and i didn’t even buy that truck. Within ONE WEEK of buying a truck, I had to bring it in for service due to multiple issues. And here’s the part that should tell you everything you need to know: I brought this truck in THREE separate times for the SAME problems—and not once did they fix it.Every visit was the same story. They’d keep the truck for days (or over a week), do a bunch of so-called “work” like reprogramming, smoke tests, replacing parts, cleaning components—whatever excuse they could come up with—and then hand it back to me in the exact same condition, or worse.No real diagnosis. No real repair. Just excuses. At one point, they even tried to blame “water in the gas” and told me to use better fuel—even though the gas in the truck was the same gas that was in it when I bought it. Then they had the nerve to suggest that I go to autozone and pay for additives that did absolutely nothing. Communication is a complete joke. You can call all day long and get nothing but voicemails. No callbacks. No updates. No accountability. And don’t expect a loaner either—you’re just stuck without a vehicle while they waste your time. They don’t even detail the vehicle upon purchase or when they have it in service either! What’s worse is that this isn’t just one bad employee—the entire dealership fails at doing their job. Management, service advisors, technicians, front desk—no one takes responsibility, no one follows through, and no one actually fixes anything. At this point, I’m stuck with what clearly qualifies as a lemon under the New York State Lemon Law, given the repeated failed repair attempts for the same issues. Because of this experience, I will be filing formal complaints with the Better Business Bureau and the New York State Attorney General’s Office, and pursuing a Lemon Law claim. I will also be escalating this directly through Stellantis regarding their warranty obligations and the dealership’s complete failure to properly diagnose and repair this vehicle.Do yourself a favor and stay far away from this place. They will sell you a problem and then refuse to fix it. More

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What a great experience I had at Security Dodge Chrysler Jeep Ram. We came from the north fork and this dealership by far had the best selection of used trucks. When we would look at one truck and we didn’t Jeep Ram. We came from the north fork and this dealership by far had the best selection of used trucks. When we would look at one truck and we didn’t like it Ace would go back to the dealership to get the next set of keys time and time again. He even went to the warehouse to get the keys for the truck that I eventually bought. Once we found the truck Mike made me feel like I wasn’t making a mistake. As someone buying there first vehicle he made the process so easy and smooth. Would highly recommend buying from Mike and Ace and if I ever need another vehicle I know where I’ll be going back. More

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Mike went above and beyond to accommodate my needs for a new car. His efforts were highly appreciated! new car. His efforts were highly appreciated! More

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Purchased a 2025 JGC in March 2026, Catherine was the sales person I worked with. I found her and Michael V the used car manager were accommodating and fair. sales person I worked with. I found her and Michael V the used car manager were accommodating and fair. More

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Best car dealer on Long Island trustworthy and courteous service for new and used cars service for new and used cars More

by del818 Verified Customer Verified Customer

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Our experience at Security Dodge ended up being excellent thanks to Mike Vigorito, the manager. After initially meeting with another salesperson, we ended up working with Mike and he completely turned our ex thanks to Mike Vigorito, the manager. After initially meeting with another salesperson, we ended up working with Mike and he completely turned our experience around. From the moment we sat down with him, he made us feel comfortable and took the time to answer all of our questions. He was friendly, knowledgeable, very accommodating, and made the whole process smooth and stress-free. John in the finance department was also great to work with and made everything quick and easy. I absolutely love my new car! Security Dodge is a family-owned business and we truly appreciated the great service. I would definitely recommend Mike and the team. More

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Alise was such a delight to work with. Alise is very knowledgeable in Dodge products. She helped me order my new 2026 Ram Laramie exactly how I wanted it. I will use her for all my car Alise is very knowledgeable in Dodge products. She helped me order my new 2026 Ram Laramie exactly how I wanted it. I will use her for all my car buying options. Security Dodge is lucky to have such an incredible sales woman.. More

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Professional and friendly staff. Michael Vigorito and John Ciura were outstanding. No pressure, definitely the best car dealership experience I ever had. Thank you all for helping me Michael Vigorito and John Ciura were outstanding. No pressure, definitely the best car dealership experience I ever had. Thank you all for helping me get the car I’ve always dreamed of.👍 More

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Hands down the best experience we’ve ever had buying a vehicle, friendly, realistic and fair. We will only be using security going forward. vehicle, friendly, realistic and fair. We will only be using security going forward. More

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It was a cool experience working with Mike. He was a true professional to the end of the deal. I appreciated the fact that he brought the vehicle to my workplace for me to test drive…now that w He was a true professional to the end of the deal. I appreciated the fact that he brought the vehicle to my workplace for me to test drive…now that was cool. When I had an issue with the vehicle, I gave Mike a call. He answered, and handled the situation. Mike, thanks for being solid. You are a true professional. More

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