Dianna Oneil
Dianna Oneil at Security Dodge Chrysler Jeep Ram

Dianna Oneil | Page 73

Service Advisor

Security Dodge Chrysler Jeep Ram

345 Merrick Rd
Amityville, NY 11701

Contact Me
4.6
791 Reviews

Dealership Experience

22 yrs, 3 mos

Industry Experience

30 yrs, 11 mos

Languages Spoken

English English

4.6

791 Reviews

Write a Review

791 Reviews of Dianna Oneil

March 20, 2020

Dealership Rating
Employee Rating

Clean efficient dealership no nonsense repair shop. I will always bring my car to Security Dodge for all my repair or service nees. THANK YOU More

by limited300c
Recommend Dealer
Yes
Mar 20, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the great review! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit!

March 19, 2020

Dealership Rating
Employee Rating

A pleasure dealing with you guys at Security Dodge used to deal with Merrick Dodge had nothing but problems with them you guys are great Mike Vito and Fritz Who I bought my truck from always had a good exp More

by Josephfucci@aol.com
Recommend Dealer
Yes

Other Employees Tagged: Anthony Berta, Johan Corona, Christina Estrella, Ricardo Gomez, Sean Judge, Darrell Raeburn, "Jimmy" (Dimitrios) Tsiolis, Mike Vito Fritz

Mar 19, 2020

Security Dodge Chrysler Jeep Ram responded

Joseph, Thank you for taking the time to share your great service experience with Mike and our team! We're beyond ecstatic to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

March 19, 2020

Dealership Rating
Employee Rating

Friendly & professional service you can rely on Service advisor Dianna O'Neil is the best. Our fleet of RAMs receives the close personal attention, expertise and can-do attitude where nothing is too More

by ROBBIE52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amber Brittan, Emily Santonas extremely helpful and knowledgeable

Mar 19, 2020

Security Dodge Chrysler Jeep Ram responded

Robbie - Sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're glad to hear you are satisfied with the high level of customer service you received with Amber, Dianna, & Emily, and with your repairs. Please don't hesitate to reach out in the future if you need any further auto-related assistance.

March 19, 2020

Dealership Rating
Employee Rating

Fast, Friendly, Efficient I had gotten off work early and was able to swing by the drive up service line no appointment and i wash in and out with an oil change and a multipoin More

by tom Cardy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 19, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the great review, Tom! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit!

March 17, 2020

Dealership Rating
Employee Rating

Dianna was great always kept me up to date with my trucks service details. I would 100% come back for service in the future, amenity dodge you rock More

by coachmikek2
Recommend Dealer
Yes
Mar 18, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the great review, Mike! We can't wait to let Dianna know how pleased you are with her service. We look forward to working with you again.

March 16, 2020

Dealership Rating
Employee Rating

Diana in service was wonderful. But i was very disappointed when i went to pick up my car. The girl at the desk told me there’s a 4?percent service charge for non cash payment. This is a new polic More

by Ac
Recommend Dealer
No
Mar 17, 2020

Security Dodge Chrysler Jeep Ram responded

Hello, While we are glad that Diana was able to pleasantly meet your needs, your feedback regarding our payment policy is troubling. If you would like to discuss your experience, please feel free to contact me. Best regards, Ricardo Gomez Client Relations Manager - Service Department rgomez@securitydodge.com 631-691-5000 Ext. 372

March 14, 2020

Dealership Rating
Employee Rating

Top notch service as always the advisors and staff are always very helpful. Looking forward to the new express lube building opening up and I’m sure service will only get better and faster More

by jtsherbst
Recommend Dealer
Yes

Other Employees Tagged: Jesse Ciraolo

Mar 15, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your review about the quality of our services and working with our team members. We are always striving for improvement and we hope to meet your expectations in the future!

March 11, 2020

Dealership Rating
Employee Rating

Not thoroughLeft cover for fuse box missing.Six bolts Not thorough Left cover for fuse box missing. Six bolts were missing others We’re not secured properly. Two brackets were not attached! Floor bat More

by walter.anderson
Recommend Dealer
No
Mar 11, 2020

Security Dodge Chrysler Jeep Ram responded

Walter, I am concerned to learn about your disappointment regarding your recent service experience. Our goal is to provide everyone with efficient and reliable service and it is regrettable that you felt otherwise. Please feel free to reach out to me so that we can discuss this in greater detail and address your concerns. I look forward to connecting with you. Best, Ricardo Gomez Client Relations Manager - Service Department rgomez@securitydodge.com 631-691-5000 Ext. 372

February 27, 2020

Dealership Rating
Employee Rating

Best service wouldnt bring my truck any place else. Dianna made my experience even better. It's great to deal with caring wonderful people A+ More

by collinfuchs38
Recommend Dealer
Yes
Feb 27, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the great review! We will be sure to thank Dianna for providing you with excellent service. We look forward to your next visit!

February 27, 2020

Dealership Rating
Employee Rating

I have purchased and leased trucks from other dealerships in the past and was all but thrilled with the service, I have to say Dianna and Alise made the trade in and leasing process effortless for me. I woul More

by Mac24
Recommend Dealer
Yes

Other Employees Tagged: Alise Bitic

Feb 27, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the great review! We will be sure to thank Dianna and Alise for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit!

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