Dick DeMuth
Dick DeMuth at Kolosso Toyota

Dick DeMuth | Page 5

General Sales Manager

Kolosso Toyota

3000 W Wisconsin Ave
Appleton, WI 54914

Contact Me
4.9
169 Reviews

Dealership Experience

16 yrs

Industry Experience

34 yrs

Specialties & Trainings

Sales & Leasing

4.9

169 Reviews

Write a Review

169 Reviews of Dick DeMuth

August 01, 2021

Dealership Rating
Employee Rating

Mike was my salesperson when I bought my preowned Camry and he did a great job. I would return to buy my next Toyota! yes More

by debverhy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Rieth

Aug 20, 2021

Kolosso Toyota responded

Thank you for the kind review! (We think Mike does a great job, too) We hope you love your "new" Camry!

July 19, 2021

Dealership Rating
Employee Rating

Mike is the best salesperson in the world. Literally the best ever. I think he should give lessons to Joe Verde. He would learn something. More

by isaiah.stewart73
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Rieth , Finance

Jul 26, 2021

Kolosso Toyota responded

Thank you, Isaiah! We think Mike does a great job, too!

June 20, 2021

Dealership Rating
Employee Rating

Mike Keller helped me find the perfect vehicle for me. I walked in with hopes to get a new 2021 Venza and drove off the lot with one the same day! He went through all of the features with me and even stayed More

by Alyssa
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Keller

Jun 24, 2021

Kolosso Toyota responded

Thank you for the kind review! Have a great summer with your new vehicle!

June 01, 2021

Dealership Rating
Employee Rating

A refund was issued for my repair estimate. This A refund was issued for my repair estimate. This fee should have never been charged in the first place. To get the refund I had to make phone ca More

by norjim56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 11, 2021

Kolosso Toyota responded

We apologize for your poor experience. We understand your frustration, however sometimes it takes longer to diagnose an issue than to actually fix it. And on top of that, once the problem is diagnosed the customer does not always authorize the repair---hence the charges for estimates. I am not familiar with your specific case, but it sounds like you did receive a refund. We apologize that this was not handled better.

April 26, 2021

Dealership Rating
Employee Rating

I walked into the dealership at 12:15. I looked at the different vehicles on the showroom floor, specifically the Venza. I was not greeted by the lady at the front door, was not talked to by any of the sa More

by dempseyblakeynwa
Customer Service
Friendliness
Price
Recommend Dealer
No
May 03, 2021

Kolosso Toyota responded

So sorry that you were not treated as well as you should have been. There are times when the sales staff is very busy, and other times when we are somewhat short staffed. (lunch time might be one of those times) We do have a receptionist in the front near the door. It is part of her job to find help for customers. Unfortunately, she doesn't leave her desk very often, so she wouldn't likely see you sitting in a vehicle. Customers do come to her to request assistance all the time. Again, so sorry that you were not greeted promptly.

May 03, 2021

Kolosso Toyota responded

I didn't mean to use excuses. Just wanted to be realistic about the situation. You are right that someone should have greeted you.

May 03, 2021

dempseyblakeynwa responded

Well she saw me walk in and didn’t try to say anything. And she definitely saw me in the vehicle. It was an open trunk in direct line of sight to her desk. I watched several sales people, specifically Gary, stand at the front desk waiting for someone to help. I was willing to sit down with anyone who came up and buy two cars on the spot. You can’t just use excuses to reason for bad workers

April 19, 2021

Dealership Rating
Employee Rating

I never felt so welcomed and so comfortable buying a new car! It was stress free and actually fun! I love this team and I will definitely return for service and future purchases! More

by toyotathon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Keller

May 06, 2021

Kolosso Toyota responded

Thank you for the kind review! Please come back and visit anytime! Hopefully it won't be too long before we can serve coffee and popcorn, again!

April 16, 2021

Dealership Rating
Employee Rating

Fantastic experience. Didn't get hounded or pressured whatsoever. Showed me what I was looking for and nothing else. Answered all of our questions. Honest and reliable. More

by Lanilulu13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Venturino

Apr 22, 2021

Kolosso Toyota responded

Thank you for the kind review! We hope you love the new vehicle!

February 01, 2021

Dealership Rating
Employee Rating

Very professional, wonderful sales staff and show room! So excited to drive my new car. Thank you for the great experience. Go to this location and ask for Keshaun More

by Dori.mowbray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keshaun Braxton

Feb 17, 2021

Kolosso Toyota responded

Thank you for the kind review! We hope you love the new vehicle!

December 12, 2020

Dealership Rating
Employee Rating

This is a great Toyota dealership. You are made to feel welcome and part of the family when you walk in the door. I was actually met at the door by the owner (Bill) and was made to feel welcome. I dealt wi More

by Bert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Matuszak, John Venturino

Dec 23, 2020

Kolosso Toyota responded

Thank you for the kind review, Bert! We hope you love the new vehicle, and we wish you a great holiday season!

November 30, 2020

Dealership Rating
Employee Rating

Fantastic all the way around. Michelle was very patient, knowledgeable, and considerate. They made it a fun experience buying a vehicle. We will come back again. More

by tylerl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michelle Nelson

Dec 23, 2020

Kolosso Toyota responded

Thank you for the kind review, Tyler! We hope you love the new vehicle, and we wish you a very Happy Holiday!

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