Diego Gutierrez

Excellent service Mauro and Cisco and Rafel were really helpful and the process was easy helpful and the process was easy More

by DLAPRADA13 Verified Customer Verified Customer

Helpful 0

Report | Print

Worst dealership you know why because I bought a Toyota Camry from this dealership and taught it is a big dealership and they would never give their customers a bad car when I went there to see the car the Camry from this dealership and taught it is a big dealership and they would never give their customers a bad car when I went there to see the car the car was in a mechanic shop when I wanted to go and look at the car the sales man told me do not go close it is dangers I said ok then I asked him is everything fine with the car he said yes otherwise it would to auction that made more trust on the dealership and I made the deal after I bought the car I was able to pick it up the second day because of some detailing they had to do the second day after signing some documents with finance manager the sales man hand me the car and key fob was not working he told me to change the battery it will work so I did it did not work when I took it home I realised the emergency brake was not working the right side mirror not working the key fob when I took the car back on Monday if they can change the car they told me to take to service first if they list the things are wrong then we will the service told they will let know me Wednesday when I went Wednesday they said Thursday I talked to my sales man Diego he told me to come tomorrow his manager will help to change the car when I went that day he told me it is late the bank have funded already and again I went service the told me they do not have an answer yet so I got upset and went to their big office for new car sales and wanted to talk general manager they sent back sales then they asked for $1500 dollars to change the car I said I need to think about it the next day I told them I don’t have $1500 dollars and do not want to change the car at least can you guys fix it he said he will tell deigo to talk service manager and push it to get it done faster after that I went back and forth a lot my car was not getting done they kept my car for 11 days and just fixed the key fob they said you can take the car and they told that I can take the car when the parts are there they will call me it have been 20 days and they have not fixed yet so worst dealership ever I hoped they would give a good car but they even put my safety at risk because If my brake would fail and did not have emergency brake working I would be in accident and also struggle a lot with no car messed up my work schedule because of not having a car I would never ever go to buy a car for myself, friends neither for my family More

by fayyazimuhammad05 Verified Customer Verified Customer

Helpful 0

Report | Print

Diego Gutierrez was the sales professional who worked with me. Professional is truly how he performed. I had a fixed budget to work with and both he and Josh worked with me to make it possible to purchas with me. Professional is truly how he performed. I had a fixed budget to work with and both he and Josh worked with me to make it possible to purchase the car I preferred. Everyone at this dealership was positive and accommodating. Buying a car has never been a favorite activity of mine, but there was no pressure just sincere creativity to meet my needs. Susan Malter, NM More

Helpful 0

Report | Print

Do not purchase from here and don’t work with Diego, he promised and didn’t deliver. promised and didn’t deliver. More

by Marlene Verified Customer Verified Customer

Helpful 0

Report | Print

The staff was excellent, we were assisted promptly and professionally! We bought two vehicles! Sales was quick and fiancé was effortless as well. We are very happy that we went there to buy our vehicles. professionally! We bought two vehicles! Sales was quick and fiancé was effortless as well. We are very happy that we went there to buy our vehicles. More

Helpful 0

Report | Print

Bought 2 cars and have had a great experience with our sales man and manager. sales man and manager. More

Helpful 0

Report | Print

They didn't really want to negotiate a deal. Offered me the least amount they could for my trade in, would not work with me at all. It was a take it or leave it deal on a vehicle that was dinged Offered me the least amount they could for my trade in, would not work with me at all. It was a take it or leave it deal on a vehicle that was dinged and dented. I would have done them a favor by buying that truck. More

Helpful 0

Report | Print

Thank you Pepe for your assistance! My brother got what he wanted and got what he intended in getting. My brother got what he wanted and got what he intended in getting. More

Helpful 0

Report | Print

Muy serviciales, atentos y responden todas mis inquietudes , el trato fue muy amable y me ayudaron a encumbrar lo que deseaba . Muchas gracias por su atención. inquietudes , el trato fue muy amable y me ayudaron a encumbrar lo que deseaba . Muchas gracias por su atención. More

by lupz16 Verified Customer Verified Customer

Helpful 0

Report | Print

Diego was amazing to work with super patient. He took the time to get me into a truck that I am extremely happy with. When I had been told that nothing could be done! He made it happen! Thank you He took the time to get me into a truck that I am extremely happy with. When I had been told that nothing could be done! He made it happen! Thank you Diego! More

Helpful 0

Report | Print