Dima Aslanov
Dima Aslanov at Russ Darrow Mitsubishi

Dima Aslanov

Service Advisor

Russ Darrow Mitsubishi

W226S1700 WI-164
Waukesha, WI 53186

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4.8
49 Reviews
4.8

49 Reviews

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49 Reviews of Dima Aslanov

July 30, 2025

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Employee Rating

They were on time with this appointment very helpful a day fast. They gave me a ride to my house and back to the dealership. More

by MIKEGOLDY1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2025

Russ Darrow Mitsubishi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Darion Mcmiller darion.mcmiller@russdarrow.com

July 29, 2025

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Employee Rating

This is a dealership that is caring, welcoming, and supportive. They listen to your concerns and acknowledge your concerns More

by HARTCIARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joakim Holm

Jul 29, 2025

Russ Darrow Mitsubishi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Darion Mcmiller darion.mcmiller@russdarrow.com

July 26, 2025

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Employee Rating

Over all detail was ok but still things missed just like multiple vehicles that I test drove. Inside of compartments, inside of stow-n-go areas. Detail team really needs to step it up as those details matte More

by PAUL.HOESCHELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Zemanovic

Jul 30, 2025

Russ Darrow Mitsubishi responded

Paul, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Darion Mcmiller darion.mcmiller@russdarrow.com

July 20, 2025

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Employee Rating

They've always treated me well. They were very upfront about pricing. I greatly appreciate the videos of the work they do. More

by CHSCK83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Buckmaster, Joakim Holm

Jul 20, 2025

Russ Darrow Mitsubishi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Josh Kiscellus josh.kiscellus@russdarrow.com

July 17, 2025

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Employee Rating

Great experiences at this dealship. Dima is a great service advisors! Hoping the excellent service continues More

by WILLIAMJAMESKIDD
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 18, 2025

Russ Darrow Mitsubishi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Josh Kiscellus josh.kiscellus@russdarrow.com

July 16, 2025

Dealership Rating
Employee Rating

I had a great sales experience and my 1st oil change was just as good, Thanks! More

by KAISUTAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Buckmaster, Joakim Holm

Jul 16, 2025

Russ Darrow Mitsubishi responded

Thank you for choosing Russ Darrow Mitsubishi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Josh Kiscellus josh.kiscellus@russdarrow.com

July 13, 2025

Dealership Rating
Employee Rating

All staff members are very friendly. It’s easy to schedule appointments. Prompt service as well. More

by tonykim2845
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joakim Holm

Jul 13, 2025

Russ Darrow Mitsubishi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mitsubishi. Josh Kiscellus josh.kiscellus@russdarrow.com

July 09, 2025

Dealership Rating
Employee Rating

Great service and free coffee. Service manager give updates on the progress of your car service. They even wash your car. More

by Troy Sparks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Buckmaster, Joakim Holm

Jul 09, 2025

Russ Darrow Mitsubishi responded

Thank you for choosing Russ Darrow Mitsubishi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Josh Kiscellus josh.kiscellus@russdarrow.com

July 03, 2025

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Employee Rating

It was great everyone there was very helpful even though they were busy, they took the time to talk to me and let me know what was going on More

by dorothy778
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 03, 2025

Russ Darrow Mitsubishi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Mitsubishi. We look forward to having you as one of our valued customers for many more years to come! Josh Kiscellus josh.kiscellus@russdarrow.com

July 03, 2025

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Employee Rating

I am not mechanical. I came in for a problem. Flashing check engine light. OF.COURSE IT WILL NOT HAPPEN WHEN YIU GET IT. $600 later I still have the problem. Engine misf More

by VICTORAFARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joakim Holm

Jul 06, 2025

Russ Darrow Mitsubishi responded

Thank you for this feedback, Victor. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Josh Kiscellus josh.kiscellus@russdarrow.com

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