Ben, Sal, Dirk and Steve as always were wonderful.
They communicated, they were timely- and as always, I was well looked after. They got me a loaner, so I never missed a beat. at work, pick up drop
They communicated, they were timely- and as always, I was well looked after. They got me a loaner, so I never missed a beat. at work, pick up drop off everything so easy. Thank you guys!!
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by JWETCH
Verified Customer
Verified Customer
Service Price Transparency
Sep 04, 2026 -
Lithia Chrysler Jeep of Reno responded
In servicing your Jeep Wrangler Unlimited 4xe, clear and timely communication is at the heart of how our team operates. Dirk and Steven will be pleased to hear your praise for their attentive care. Knowing that the loaner and convenient drop-off and pick-up helped you stay on schedule means a lot to us.
Dirk was great no high pressure easy to talk with
informative recommend both him and Lithia Jeep highly
informative recommend both him and Lithia Jeep highly
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by RSCHWALL53
Verified Customer
Verified Customer
Aug 09, 2026 -
Lithia Chrysler Jeep of Reno responded
Thank you for recommending Lithia Chrysler Jeep of Reno. We appreciate your feedback and invite you to contact us directly if you have any concerns.
Service is prompt and performed without delay.
It is simple to make an appointment for service. Dana Silva deserves credit for establishing and maintaining such a professional service center. H
It is simple to make an appointment for service. Dana Silva deserves credit for establishing and maintaining such a professional service center. Hi skill in hiring employees is spot on as evidenced by the service provided. With service center full of vehicles for service even brands not sold by the dealership certainly says something about the quality of service provided the customer.
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by dancoppa
Verified Customer
Verified Customer
Service Price Transparency
Jun 20, 2026 -
Lithia Chrysler Jeep of Reno responded
It’s wonderful to hear scheduling service for your Jeep Grand Cherokee was straightforward and that the work was completed promptly. Dana and our staff maintain a professional atmosphere where all makes feel welcome. A busy service schedule across numerous brands highlights the confidence drivers place in our team.
This was the 3rd vehicle I purchased in the last 4 years
from this dealership. I purchased a new vehicle for myself and some used vehicles for my kids as they begin to drive. Service sales from Dirk Westerg
from this dealership. I purchased a new vehicle for myself and some used vehicles for my kids as they begin to drive. Service sales from Dirk Westergard and Finance from Colby Conine always OUTSTANDING!!!
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by GEOFFCORNELIUS72
Verified Customer
Verified Customer
Apr 19, 2026 -
Lithia Chrysler Jeep of Reno responded
We’re thrilled to have earned your trust across three vehicle purchases and to have helped outfit your family with a Jeep for your kids as they begin driving. Dirk and Colby appreciate your kind words and look forward to assisting you again down the road. Safe travels to you and your young drivers.
Easy to work with, I never felt pressured I felt that I
got a fair deal and was treated with respect
got a fair deal and was treated with respect
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by TMARTIN60
Verified Customer
Verified Customer
Other Employees Tagged:
Dirk Westergard
Apr 15, 2026 -
Lithia Chrysler Jeep of Reno responded
Thank you for sharing how easy it was working with Dirk and our team. We’re glad you felt respected and confident in your used Jeep Wrangler purchase. Please reach out if you need anything else down the road.
Amazing, kind, informational Dirt was so kind,friendly
and very informational My husband and I had the best experience.
and very informational My husband and I had the best experience.
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by Stevenandmissypeacock
Verified Customer
Verified Customer
Other Employees Tagged:
Dirk Westergard
Mar 22, 2026 -
Lithia Chrysler Jeep of Reno responded
Thank you for sharing your experience with our team. We're glad you and your husband had a positive visit at Lithia Chrysler Jeep of Reno. We appreciate your feedback.
Great experience.
Rich Atkinson was amazing. Would definitely recommend and purchase from him and lithia Jeep of Reno again
Rich Atkinson was amazing. Would definitely recommend and purchase from him and lithia Jeep of Reno again
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by RCDOREN
Verified Customer
Verified Customer
Feb 28, 2026 -
Lithia Chrysler Jeep of Reno responded
It’s great to hear that Dirk provided an outstanding experience when you picked up your new Jeep Gladiator. Thank you for recommending us and we look forward to working with you again.
Pleasant and very helpful, although the process was a
little long. I also don't like pressure to make my decisions.
little long. I also don't like pressure to make my decisions.
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by BOBARB_1
Verified Customer
Verified Customer
Feb 17, 2026 -
Lithia Chrysler Jeep of Reno responded
We appreciate your feedback and are glad our team was helpful. Thank you for sharing your thoughts on the process. Lithia Chrysler Jeep of Reno values your comfort with making decisions.
Dirk was absolutely amazing!
! I have never had such a great experience buying a car!!
! I have never had such a great experience buying a car!!
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by JKALLAS97
Verified Customer
Verified Customer
Other Employees Tagged:
Dirk Westergard
Feb 02, 2026 -
Lithia Chrysler Jeep of Reno responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Working with Dirk is always great.
He is kind and patient, very helpful and knowledgeable. Dirk has our best interests in mind throughout the buying process and works hard on our behal
He is kind and patient, very helpful and knowledgeable. Dirk has our best interests in mind throughout the buying process and works hard on our behalf. We love working with him and will definitely be buying our next Jeep from him.
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by CUMMINS.RICH
Verified Customer
Verified Customer
Other Employees Tagged:
Dirk Westergard
Feb 01, 2026 -
Lithia Chrysler Jeep of Reno responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.