Dana Silva
Dana Silva at Lithia Chrysler Jeep of Reno

Dana Silva

Service Manager

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

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4.7
282 Reviews
4.7

282 Reviews

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282 Reviews of Dana Silva

September 06, 2026

Dealership Rating
Employee Rating

I always leave understanding what the problem was and how it was resolved. Excellent service every time I go there. Glad I purchased the oil changes and extended warranties on both of my jeeps. More

by TERRY.JETTON
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 06, 2026

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience. We appreciate your trust in our oil changes and extended warranties. Lithia Chrysler Jeep of Reno values your business.

August 14, 2026

Dealership Rating
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Great service, communication is second to none. They got my vehicle done before expected. Facility is super clean and very welcoming. More

by KBACKLUND9
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 14, 2026

Lithia Chrysler Jeep of Reno responded

Our service team is pleased we could complete your Jeep Grand Cherokee 4xe service ahead of schedule. Hearing that our communication was top-notch and that you found our facility clean and welcoming means a lot to us.

August 12, 2026

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Great service and attention from the staff. They provided guidance on the maintenance that was needed and information that was helpful for me on how to proceed and which items of service to cho More

by karlaosunar
Recommend Dealer
Yes

Other Employees Tagged: Kameron

Aug 12, 2026

Lithia Chrysler Jeep of Reno responded

Your note about our team’s clear guidance on essential maintenance shows our focus on helping you choose the right service options. Knowing that this information made deciding on your Jeep Wrangler’s service easier is rewarding.

August 10, 2026

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Ben is outstanding, he makes me feel like I am important to him!!!!! He makes all the difference!! More

by BRIOMOORE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Black, Anthony Moore , Ben

Aug 10, 2026

Lithia Chrysler Jeep of Reno responded

Knowing that you felt valued during the service on your Jeep Grand Cherokee L means a lot to our service team. Thank you for the five-star rating and for trusting our service department with your Jeep Grand Cherokee L.

July 30, 2026

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Great service team. I was in and out. I appreciate everybody’s hard work. On the recall and oil change. More

by JASONSNET
Service Price Transparency
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Recommend Dealer
Yes
Jul 30, 2026

Lithia Chrysler Jeep of Reno responded

Thank you for recognizing our team's effort on your recall and oil change. We appreciate your feedback. Please reach out if you have any further needs.

July 11, 2026

Dealership Rating
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I love going there to get my car worked on. ,and also know that it will be fixed correctly. More

by charding6721
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian, Robert Pearce, Tony Seibert , Fernando. 5stars

Jul 11, 2026

Lithia Chrysler Jeep of Reno responded

It’s great to know you trust our service team with your Jeep Compass and feel confident it’s repaired properly. We’ll share your kind words with Tony and the rest of our technicians. Thanks for choosing us, and we look forward to helping you again.

July 02, 2026

Dealership Rating
Employee Rating

Anytime I have an issue with one of my vehicles, it’s always bring it in at my convenience to have the repair done. I don’t have a lot of issues with my vehicle, but when I do, I do need it addressed and More

by Skipsrt
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Robert Pearce

Jul 02, 2026

Lithia Chrysler Jeep of Reno responded

We’re glad scheduling service around your availability has been convenient. Thank you for trusting us with your Jeep repair needs; we look forward to assisting you again.

June 20, 2026

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Service is prompt and performed without delay. It is simple to make an appointment for service. Dana Silva deserves credit for establishing and maintaining such a professional service center. H More

by dancoppa
Service Price Transparency
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Recommend Dealer
Yes
Jun 20, 2026

Lithia Chrysler Jeep of Reno responded

It’s wonderful to hear scheduling service for your Jeep Grand Cherokee was straightforward and that the work was completed promptly. Dana and our staff maintain a professional atmosphere where all makes feel welcome. A busy service schedule across numerous brands highlights the confidence drivers place in our team.

June 19, 2026

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Employee Rating

Bob did a great job keeping mw formed of progress and prognosis. Knew what I was getting into from the start. Will go again More

by eechrs
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 20, 2026

Lithia Chrysler Jeep of Reno responded

Hello, Thank you for taking the time to share your review. We're pleased to know that your Service Advisor kept you informed throughout the process and provided clear expectations from the very beginning. However, we would like to speak with you about the 3-star rating you have shared. Please send us your contact information so we can discuss any feedback you may have. We look forward to hearing from you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

May 15, 2026

Dealership Rating
Employee Rating

Quick oil change. No biggie. Had to wait hella long for valet to bring vehicle around after I was told it was done. Walked out of the building to my truck sitting ther More

by Camjones0702
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 18, 2026

Lithia Chrysler Jeep of Reno responded

Cam, thanks for sharing your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

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