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Dana Silva
Dana Silva at Lithia Chrysler Jeep of Reno

Dana Silva

Service Manager

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

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4.7
269 Reviews
4.7

269 Reviews

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269 Reviews of Dana Silva

April 18, 2026

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Employee Rating

Even though I have never been there before, they got me in right away and made me feel like I was a priority. Robert, in the service area, was very professional and explained every step of the repairs. I More

by THETURLEYS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian, Robert Pearce, Tony Seibert

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Apr 18, 2026

Lithia Chrysler Jeep of Reno responded

Thank you for trusting us with your Jeep Wrangler Unlimited, and we’re glad we could get you in promptly while treating you as a priority. Robert will be happy to hear his clear explanations were helpful. We look forward to assisting you again with any service needs.

April 15, 2026

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Employee Rating

Mr. Silva and Mr.Siebert always are true professionals in every sense of the word! More

by mybus1.rf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Seibert

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Apr 15, 2026

Lithia Chrysler Jeep of Reno responded

We’re delighted to hear our team provided top-notch service during your visit. Thank you for trusting us with your Dodge Ram 3500.

April 09, 2026

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Great deal with good communication. Car servced came back clean and on time. Price was better than expected. More

by Rusty
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Service Time
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Recommend Dealer
Yes
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Apr 09, 2026

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience. It’s great to know our communication and prompt service returned your Chevrolet Corvette clean and on time. We’re happy the cost was even better than expected.

March 19, 2026

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It was a very professional the process of getting the car fixed. Ben was very helpful to all . More

by W9YG
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: BEN

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Mar 19, 2026

Lithia Chrysler Jeep of Reno responded

Thank you for the positive feedback. We’re pleased the repair process for your Jeep Compass was professional and efficient. It’s wonderful to know our team could assist you smoothly and we look forward to helping again.

March 16, 2026

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Employee Rating

Ben is a brilliant service tech, keeping his cool and calming frustrations in the face of multiple 4xe failures and no ready solutions for my vehicle. More

by heather81
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Owings

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Mar 16, 2026

Lithia Chrysler Jeep of Reno responded

We appreciate you recognizing our service team’s dedication on your Jeep Wrangler 4xe. Dana will be happy to share your comments about staying calm while tackling those challenges. Thank you for the five-star rating.

March 14, 2026

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Employee Rating

Accurate, compassionate, and timely. Spot on an estimated timing and the work was quality. We appreciated it very much. More

by MIKENDI1985
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian, Robert Pearce, Tony Seibert

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Mar 14, 2026

Lithia Chrysler Jeep of Reno responded

Hearing that we hit the mark on timing and showed compassion during your Dodge service is wonderful. Delivering the quality workmanship you appreciated means a lot. Thank you for trusting our team with your vehicle.

March 13, 2026

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Employee Rating

Great customer service, and timely for appointments. Sent my partner this time and service was top notch no xx games of add ons and no pressure to the lady to do more. Great team Great people More

by tommycrosby24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian, Robert Pearce

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Mar 13, 2026

Lithia Chrysler Jeep of Reno responded

Thank you for sharing that our team delivered timely service without any upsell pressure on your Ram 1500. We’re glad your partner felt comfortable with the straightforward approach. We look forward to assisting you both again.

March 07, 2026

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Employee Rating

Does not send a confirmation email or text when you book warrantee work by phone as a new customer. More

by bridgette5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian, Robert Pearce, Tony Seibert

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Mar 08, 2026

Lithia Chrysler Jeep of Reno responded

Hello, Your service experience is important to us. We would like the chance to speak with you about the feedback you've shared about our Service Department. Please provide us with your preferred method of contact when you have a moment to further discuss. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

February 24, 2026

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Employee Rating

The team at Lithia went above and beyond to troubleshoot my issue and get me back on the road! More

by JOYCELCATHEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Seibert

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Feb 24, 2026

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your feedback. It’s great to hear our team went the extra mile troubleshooting your Ram 1500 and getting you back on the road. We appreciate the 5-star rating and are here for any future service needs.

February 14, 2026

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Employee Rating

Great and fast service. Super friendly and professional. Doing business with this dealership, from purchase to service, has been a wonderful experience. More

by LILOU911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian, Robert Pearce, Tony Seibert

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Feb 14, 2026

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your thoughts on the service for your Jeep Grand Cherokee L. We’re glad our team could provide fast, friendly, and professional assistance throughout your purchase and service visits. We look forward to helping with any future needs.

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