Djibril Semega | Page 14

It was a pleasure working with Lexus of Wilmington Helping me to purchase my new Lexus. The staff was excellent starting with Darren Nicholson, and ending with the financial person. I think what makes Helping me to purchase my new Lexus. The staff was excellent starting with Darren Nicholson, and ending with the financial person. I think what makes them head and shoulders over other dealerships is their customer service. I’m looking forward to working with their technical person so I can learn everything about my new Lexus. More

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I recently purchased my pre-owned 2024 GRENADIER, and I couldn't be happier with the experience, all thanks to ROB, Steven, Troy and DJ! ROB and his team went above and beyond to make the process incredibl couldn't be happier with the experience, all thanks to ROB, Steven, Troy and DJ! ROB and his team went above and beyond to make the process incredibly smooth and hassle-free. DJ also expedited the entire process, His professionalism, knowledge, and commitment to customer satisfaction were outstanding. If you're looking for Lexus Dealership who genuinely cares and delivers top-notch service, Lexus of Wilmington is your store. Highly recommend! More

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Ryan was awesome. This was our first time buying a car in over 20 years and Ryan made it feel like we were friends for years. Thank you, Ryan for all your help. You ar This was our first time buying a car in over 20 years and Ryan made it feel like we were friends for years. Thank you, Ryan for all your help. You are a shining star. More

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My car salesman Anthony Esquivel restored my faith in the whole car purchasing process. Anthony has exceeded my expectations on every level. He is one of the most professional, kindest, knowledgeable, helpfu whole car purchasing process. Anthony has exceeded my expectations on every level. He is one of the most professional, kindest, knowledgeable, helpful individuals I have ever worked with at a car dealership. Anthony was extremely patient with me (considering my previous experience at another dealership the day before). I knew exactly what I wanted and he didn’t hesitate to direct me to that exact vehicle for a test drive. During the test drive I was impressed how Anthony didn’t pressure me in to buying this particular vehicle. I immediately let my guard down, relaxed and started to trust the process. He thoroughly went over every aspect of the vehicle. I like how every manager came in and introduced themselves and explained / communicated each and every step to me. There were no gimmicks or bullying to make any unwanted purchases, strictly transparency and integrity. I received the whole white glove experience. Anthony informed me that Lexus provides a home delivery concierge service. Considering I drove my son’s car to Lexus of Wilmington, Anthony offered to drive my new vehicle home to New Jersey oppose to coming back to pick up my son’s vehicle. I’ve never experienced service like this at a car dealership let alone a futuristic electronic checkout with the Finance Manager Andrew Saksa and Djibril Semega. My contract was signed digitally on his huge desk. No more signed documents / contracts folded and put inside of an envelope to take home. All of my paperwork was save on a USB DRIVE for me to take home. I thought my experience at Lexus of Wilmington was superb when I purchased my LS 400 back in 1996…they’ve officially gained a lifetime customer. I will be sure to refer everyone to Anthony Esquivel. My experience at Lexus of Wilmington was TOP TIER not with just Anthony but EVERYONE from the time I arrived to Lexus to the time I arrived Home!! Thank you everyone for making this whole process seamless and efficient. More

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Our purchase was made easier by Ryan's knowledge and his dedication to getting the process completed in a timely manner. his dedication to getting the process completed in a timely manner. More

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Thanks Troy! !! If it weren't for you we would have never even purchased there. You sold us the vehicle due to your sense of humor and your hard work ethic to make !! If it weren't for you we would have never even purchased there. You sold us the vehicle due to your sense of humor and your hard work ethic to make things go right. Troy definitely gets a 5 stars from us. Because there isn't an option to give more than 5.... More

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I had an exceptional experience working with Tiffany at Lexus. From the moment I walked into the dealership, she was attentive, knowledgeable, and genuinely committed to finding the perfect vehicle for me. Lexus. From the moment I walked into the dealership, she was attentive, knowledgeable, and genuinely committed to finding the perfect vehicle for me. Tiffany made the entire process smooth and stress-free, answering all my questions with patience and expertise. Her professionalism and warm demeanor made me feel confident in my decision. I highly recommend Tiffany to anyone looking for a top-notch car-buying experience. She truly goes above and beyond for her customers! More

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Anthony is very approachable and enthusiastic about cars. He gave us the best price in DMV. He gave us the best price in DMV. More

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This dealership is fantastic! Jason Souders was wonderful to buy a car from the absolute best recommend him 100%!! Very patient and kind made the whole experience an absolute ple Jason Souders was wonderful to buy a car from the absolute best recommend him 100%!! Very patient and kind made the whole experience an absolute pleasure and quick and painless ..top notch service! More

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Well run and organized business! Will do business again Sales and Service. Service Director is very knowledgeable along with his service team. Will do business again Sales and Service. Service Director is very knowledgeable along with his service team. More

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