Dolf Nuno | Page 48

I had a great experience @ Toyota of Gladstone I had a great experience working with Wade Fish at buying our new Highlander. He was helpful the entire time. Buying a new vehicle usually isn't a ver I had a great experience working with Wade Fish at buying our new Highlander. He was helpful the entire time. Buying a new vehicle usually isn't a very enjoyable ordeal. Working with Wade was great. He's very knowledgeable, easy to communicate with, and not pushy at all. I would absolutely recommend his sales services. Really good guy. More

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Salesmanship at its best Emileigh brings a refreshing approach to the new vehicle buying experience. She listens, asks the right questions, is patient and has a real desire to Emileigh brings a refreshing approach to the new vehicle buying experience. She listens, asks the right questions, is patient and has a real desire to provide the best customer service possible. Emileigh is thoughtful, considerate and when it’s all said and done, I ended up buying a new Tacoma Limited from a friend. I’m glad she is the one that responded to my internet request. Thanks Emileigh! More

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Purchasing my Toyota Highlander McKayla was the lady that I purchased my Highlander XL . I was the first person to buy a car from her. Even though she was new with the product she McKayla was the lady that I purchased my Highlander XL . I was the first person to buy a car from her. Even though she was new with the product she was very professional and if she could not answer the questions I asked McKayla found someone to answer the questions. As time goes on I feel she will be an wonderful asset to your Toyota of Gladstone. McKayla is eager to learn and give that professional class to the job. The other three gentle men I want to mention is Nick Niemeyer who answered many questions, Vince Gillam who also answered questions and Dolf Nuno who helped with the financing. Every time I walk into the dealership theses employees greet me with respect, friendly, and caring. More

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Smooth Very helpful made my experience way better then I thought was. Was stressful on my end but she made it to where I wasn’t as stressed Very helpful made my experience way better then I thought was. Was stressful on my end but she made it to where I wasn’t as stressed More

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Helpful, Flexible, and Aggressively Competitive on Price We just completed our purchase yesterday (Tuesday) and we could not be more pleased with Denis Russu and his team. We contacted every Toyota Dealersh We just completed our purchase yesterday (Tuesday) and we could not be more pleased with Denis Russu and his team. We contacted every Toyota Dealership in the area and in the end only Gladstone and Tonkin lived up to their promises of working hard to offer us the best deal. Denis contacted us promptly after we reached out through the quote button on Toyota.com. He was quick to adapt his approach when we requested that we maintain communications through email (the best way to fit my busy life and to share accurate info with my wife). Denis provided a decent initial quote, but he and Toyota of Gladstone truly showed their colors when I asked them to see if they could beat a quote from Tonkin Toyota. Denis had Sunday and Monday off, but his managers (Seth Dustin & Charity Graff) picked up and handled my requests seamlessly. I was very impressed that they consistently kept up with my requests and the momentum of where we were headed. Tuesday morning I sent Denis the offer from Tonkin that we felt we would be taking. To our pleasant surprise Denis and his management took us very seriously and came up with a great price with the add-ons we wanted for free. On top of it all Denis drove to our home to pick us up and bring us to the dealership. He was friendly and courteous. At our request he worked through the sales process quickly. Denis and the finance gentleman (Dolf Nuno) kindly accepted our decline of their upgrades or warrantees without any annoying pushing. All in all, the whole process was smooth and relatively quick. Everything was as promised via email. The car and options were exactly as described. The out the door costs were exactly as detailed via email. In short, we are very pleased with our decision and we will return to Denis and Toyota of Gladstone for our next purchase. More

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Easy Breezy Car Purchases After having visited 3 dealerships and communicating with several others over the week, I was so glad Kristin DeMars was our salesperson. She actually After having visited 3 dealerships and communicating with several others over the week, I was so glad Kristin DeMars was our salesperson. She actually listened to what we had to say, offered workable alternatives that were truley geared towards our wants and needs. There wasn't pressure to get buy unwanted extras, but instead truly sold me on the extras by demonstrating and explaining their value, thus making me want them. We easily turned in a leased car a few months early, leased a new car, and purchased a new car all in the same day with Kristin and the team at Gladstone, even with a toddler in tow. The finance and paperwork was the quickest I have ever experienced when buying a car. Both new cars are fantastic and best of all I'm not stressed out about how to keep the toddler entertained on future service visits since the main lounge area has clear sight lines into the fantastic, completely enclosed, kids play room. More

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Great customer service Everyone was helpful and informative and I was able to get the exact car I wanted. Even the one color that was the selling point. Everyone was helpful and informative and I was able to get the exact car I wanted. Even the one color that was the selling point. More

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Excellent Service! Emileigh was incredibly personable and responsive. She had excellent follow up and was also easy to work with. She was very trustworthy to work with! Emileigh was incredibly personable and responsive. She had excellent follow up and was also easy to work with. She was very trustworthy to work with! More

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Easy to buy The team (Erik, John, Joe and Dolf) at Gladstone Toyota made buying my new vehicle a pleasure. Car buying is notoriously a chore, but I didn't leave The team (Erik, John, Joe and Dolf) at Gladstone Toyota made buying my new vehicle a pleasure. Car buying is notoriously a chore, but I didn't leave the dealership feeling that way. Thank you all. More

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Felt very satisfied and would recommend for sure I just purchased a new 2018 Toyota 4Runner Limited and I can’t express in words how happy I am and the process was very pleasant with Suo Chao and Joe I just purchased a new 2018 Toyota 4Runner Limited and I can’t express in words how happy I am and the process was very pleasant with Suo Chao and Joe . Those guys they really take selling to another level and I didn’t feel pressured or talked around what I wanted . They wrote down the list of what I wanted and within minutes they found exactly that. Even though wasn’t available at their dealership that didn’t stopped them from satisfying my needs. Within a day I had my dream car with the rare Redwood leather which most believed that it doesn’t come in the combo of exterior Magnetic gray with Redwood leather interior. The price was lower that I expected and that I could find online which we all know those are not that realistic prices . They helped me with my trade in even though the vehicle I traded was not the style of what they sell there. From the beginning to the end I had an overall great experience and walked away satisfied. More

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