Dominic Bennett

This dealership straight up played with my time. They are not honest and they are the bait and switch type of dealership. I’ve had bad experiences at Southern other locations in Chesapeake but my ex They are not honest and they are the bait and switch type of dealership. I’ve had bad experiences at Southern other locations in Chesapeake but my experience here was a whole new low so much so that I’ll NEVER give Southern another chance. Dominic snuck in a higher down payment amount on the buyers order than agreed and expected me not to notice it. I had already secured outside financing so it made the whole situation worse. While Alex did apologize for the miscommunication but it’s still totally unacceptable. I am very surprised I even got my deposit back as I lost full trust when that mess happened. I have no complaints about Alyssa however, she was nice. More

by anon03 Verified Customer Verified Customer

Report | Print

Employees were very friendly and accommodating. The trade in/buying process was quick and easy. The trade in/buying process was quick and easy. More

by Kristina.Forst Verified Customer Verified Customer

Report | Print

We appreciate awesome, thorough and friendly sevice! I am grateful for this dealership! Thank you! I am grateful for this dealership! Thank you! More

by BULAHMCKELLAR Verified Customer Verified Customer

Report | Print

I’ve always been happy with service at this dealer. I’m a repeat customer. All the people I’ve ever dealt with there are very professional and make the car buying experience pleasant. I’m a repeat customer. All the people I’ve ever dealt with there are very professional and make the car buying experience pleasant. More

by MCNEARYJE Verified Customer Verified Customer

Report | Print

Great Dealership no pressure and minimum amount of Haglin over the price and everyone bent over backwards to help you over the price and everyone bent over backwards to help you More

by wmfperry Verified Customer Verified Customer

Report | Print

Nice dealership, William was especially great to work with! Would reccommend to anyone, and will. with! Would reccommend to anyone, and will. More

by lorilynn Verified Customer Verified Customer

Report | Print

Great overall service, sufficient in processing delivery of vehicle. Test drive and operation of vehicle's options by dealer support team was excellent. of vehicle. Test drive and operation of vehicle's options by dealer support team was excellent. More

by Kuckoo4u2 Verified Customer Verified Customer

Report | Print

Louis and the team were great. Purchasing is new vehicle can be challenging, but they made it easy. Thanks! Purchasing is new vehicle can be challenging, but they made it easy. Thanks! More

by the_ernest_29 Verified Customer Verified Customer

Report | Print

Everyone was super friendly and walked me through the entire process of buying my new truck! Thank you! entire process of buying my new truck! Thank you! More

by danwhitehurst70 Verified Customer Verified Customer

Report | Print

I must confess I'm not a easy person to please. However this team of professionals pool all resources turned over every rock to not only meets my needs and wants. But they they got on the roller co However this team of professionals pool all resources turned over every rock to not only meets my needs and wants. But they they got on the roller coaster of purchases a new vehicle with and road till the end of enjoyment for me as a customer. Up until that day my experience with many dealerships was one surrounded by negativity and disappointment. They change the perception and perspective for me. Just as with any businesses their trying moments and challenges they met them was with class and respect. I only have great things to about my sales team. Please do ask me about any other department. I will always seek this team first for my future purchases. I CAN'T say the same abut the service department. They did make an effort but failed in my eyes. Much respect for Mrs. RUBY and my little brother Josh. Mr.Hank can be proud of the entire sales team. They undstood who I was as person. Lol peace More

by mr.rob.askins Verified Customer Verified Customer

Report | Print