Dominic Theodore
Dominic Theodore at Victory Toyota of Brook Park

Dominic Theodore | Page 13

Assistant Service Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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rated
362 Reviews

Dealership Experience

16 yrs

Languages Spoken

English English

not yet
rated

362 Reviews

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362 Reviews of Dominic Theodore

October 27, 2022

Dealership Rating
Employee Rating

Quick service and steps in place to ensure customer satisfaction. Service team always goes the extra mile. More

by Jimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pierson,Gercak

Oct 31, 2022

Victory Toyota of Brook Park responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Toyota. Thanks again for the recommendation and have an amazing day!

October 26, 2022

Dealership Rating
Employee Rating

My cam ray has 238,000 miles on it only serviced at metro Toyota. Enough said. More

by lnovotny0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

Victory Toyota of Brook Park responded

Repeat and referral business means so much to us, thank you for being a wonderful customer! I'm sure that if you need any help Dom and the service team will be glad to provide it for you.

October 25, 2022

Dealership Rating
Employee Rating

I Had a great experience, very quick and professional! The Staff was extremely friendly as well! More

by Cirino7a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Budziak

Oct 25, 2022

Victory Toyota of Brook Park responded

Thank you for sharing the highlights of your recent experience. It's wonderful to hear that we help get your Toyota back on the road and running it's best. We'll look for you again in the future!

October 20, 2022

Dealership Rating
Employee Rating

They are real nice and make you feel welcomed, also they are prompt and fast More

by sandykraguljac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: SUSAN BOTTORF, MIKE BALIS

Oct 20, 2022

Victory Toyota of Brook Park responded

Sandy, Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

October 20, 2022

Dealership Rating
Employee Rating

Great customer service - fixed a loose plate underneath my Prius at no charge, changing a vacation mishap into a positive experience. More

by Dave G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2022

Victory Toyota of Brook Park responded

Dave, What an outstanding review! Dom and the Metro team are proud to go the extra mile for our guests, and it's wonderful to hear that this is what keeps you loyal to our dealership. Thank you tremendously for your positive feedback, and we look forward to your next visit!

October 20, 2022

Dealership Rating
Employee Rating

Good service that was quickly scheduled, and the work was performed on time and proficiently. More

by schauerrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2022

Victory Toyota of Brook Park responded

Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are glad that Dom's efforts could meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs. Safe travels!

October 20, 2022

Dealership Rating
Employee Rating

Exceptional people doing outstanding work who are focused on doing the right thing for their customers. More

by GZILICH126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: MIKE BALIS , Dan Snyder

Oct 20, 2022

Victory Toyota of Brook Park responded

Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are glad that our service team's efforts could meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs. Safe travels!

October 20, 2022

Dealership Rating
Employee Rating

Service Department always friendly and efficient - it is the main reason I continue to buy Toyota vehicles. More

by aabel622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2022

Victory Toyota of Brook Park responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

October 20, 2022

Dealership Rating
Employee Rating

I have been a satisfied Toyota customer since the 1980’s. I have purchased many Camry’s over the years from many dealerships. However, I was introduced to Metro Toyota in 2021 when my husband and I decided More

by Lesnick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2022

Victory Toyota of Brook Park responded

John and Sandra, We're happy to hear that you felt comfortable doing business here, Ramona is a true professional and takes the time to understand your needs and make sure you get what you wanted. Please let us know if there is anything we missed. When you are here for service please stop by and say hello when you're in for the complimentary Toyota Care maintenance program!

October 20, 2022

Dealership Rating
Employee Rating

Very good and nice place to keep you car safe , the employees are very friendly and helpful people More

by geraldoleon90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2022

Victory Toyota of Brook Park responded

Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are glad that Dom's efforts could meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs. Safe travels!

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