Dominic Theodore
Dominic Theodore at Victory Toyota of Brook Park

Dominic Theodore | Page 15

Assistant Service Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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rated
362 Reviews

Dealership Experience

16 yrs

Languages Spoken

English English

not yet
rated

362 Reviews

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362 Reviews of Dominic Theodore

October 05, 2022

Dealership Rating
Employee Rating

This location has fantastic and friendly service. I would definitely recommend anyone to this service center. More

by DEVONSMOM1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Schneider

Oct 06, 2022

Victory Toyota of Brook Park responded

Thank you for your awesome feedback, and thank you for choosing Metro Toyota for your service needs.

October 05, 2022

Dealership Rating
Employee Rating

Great service always Toyota has great people who make you feel like you matter. Always helpful. More

by Marylynn3568
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2022

Victory Toyota of Brook Park responded

Thank you for your awesome feedback, and thank you for choosing Metro Toyota for your service needs.

October 05, 2022

Dealership Rating
Employee Rating

The staff was friendly. They did a thorough and great job performing maintenance on my vehicle! More

by mlhellisz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2022

Victory Toyota of Brook Park responded

Thank you for your awesome feedback, and thank you for choosing Metro Toyota for your service needs.

October 05, 2022

Dealership Rating
Employee Rating

People are kind and respectful. They take the time to explain what is wrong with my vehicle and don’t try to talk me into buying services I don’t need. This shows integrity and make More

by yvonne.w914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: MIKE BALIS

Oct 06, 2022

Victory Toyota of Brook Park responded

Thank you for your awesome feedback, and thank you for choosing Metro Toyota for your service needs.

October 05, 2022

Dealership Rating
Employee Rating

Very helpful , saved me time and money gentleman explained everything with patience and understanding thanks More

by joemey@sbcglobal.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2022

Victory Toyota of Brook Park responded

Thank you for your awesome feedback, and thank you for choosing Metro Toyota for your service needs.

October 05, 2022

Dealership Rating
Employee Rating

Quick service. Got in and out quickly no issues. Made life easier with the convenience More

by Kg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 05, 2022

Dealership Rating
Employee Rating

They didn’t do anything; not even an oil change. I hope it’s not because I bought the maintenance package. I had just driven to Maine and back. More

by Darlene
Customer Service
Friendliness
Recommend Dealer
Yes
Oct 08, 2022

Victory Toyota of Brook Park responded

Thanks for the review. I'm sure that Dominic review the service records on your vehicle and did the appropriate maintenance that was needed. If you'd like to review what was done please reach out to him. 216-898-2935

October 05, 2022

Dealership Rating
Employee Rating

It's very friendly, clean, and close. I enjoy the coffee and the snacks. However, I wish they'd bring the popcorn back. The free car wash is a good touch More

by VMAN1194
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2022

Victory Toyota of Brook Park responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Toyota. We just got the machine up and running with a fresh batch of popcorn, if there isn't any being popped when your hear next just ask and we'll cook up a batch! Thanks again for the recommendation and have an amazing day!

October 05, 2022

Dealership Rating
Employee Rating

Dominic Theodore was very helpful and knowledgeable about what was needed on my car and discovered future service needs. More

by Lentzt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2022

Victory Toyota of Brook Park responded

We agree Dominic is wonderful and we're grateful to have earned your trust. Thank you again for being a wonderful customer and please let us know if there is something we can help with

October 05, 2022

Dealership Rating
Employee Rating

Will never go anywhere else. People are friendly and professional, and as quick as possible More

by HOLLY0128216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2022

Victory Toyota of Brook Park responded

Holly, We agree the service team is wonderful and we're grateful to have earned your trust. Thank you again for being a wonderful customer and please enjoy your Toyota!

Oct 09, 2022

HOLLY0128216 responded

I have been coming to metro Toyota for years now and will not go anywhere else. I love my Toyota

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