Dominic Theodore
Dominic Theodore at Victory Toyota of Brook Park

Dominic Theodore | Page 16

Assistant Service Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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362 Reviews

Dealership Experience

16 yrs

Languages Spoken

English English

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362 Reviews

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362 Reviews of Dominic Theodore

August 29, 2022

Dealership Rating
Employee Rating

Service has always been great. The workers helpful, very friendly and answer all my questions. Bin great and every one is friendly . And that is why l, buy Would lik More

by TGRABSKI270
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramona Plumlee , Christopher Lombardo

Aug 29, 2022

Victory Toyota of Brook Park responded

Thank you, for your kind words about our service team and for choosing Metro Toyota's Service Center. We are always here to help and answer any of your questions. Have a great day! -Metro Toyota Customer Care Team

July 28, 2022

Dealership Rating
Employee Rating

Great people and company. Completely satisfied with how they treated me. I would absolutely go back to lease, buy or any mechanical issues with my car. Wouldn't go anywhere el More

by Mouse4022
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Higgins, Ken Konopka, Yacek Nazarczuk, Scott Barrier, Mike Hana, Joe Rogers , Craig Budziak, Sarah Byrne, Maggie Colan

Jul 30, 2022

Victory Toyota of Brook Park responded

Mouse, What an outstanding review! The Metro team are proud to go the extra mile for our guests, and it's wonderful to hear that this is what keeps you loyal to our dealership. Thank you tremendously for your positive feedback, and we look forward to your next visit!

January 19, 2022

Dealership Rating
Employee Rating

Metro Toyota has provided excellent service to me for over 25 years now. I've bought 7 vars over this time. Tony did a great job ordering the vehicle I wanted this time - when cars are so hard to find. More

by Nick G
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Overman, Scott Barrier, Mike Hana, Joe Rogers , Maggie Colan, Christopher Lombardo

Jan 20, 2022

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

September 25, 2021

Dealership Rating
Employee Rating

I have been with them for many yearsThey are always I have been with them for many years They are always friendly and courteous. No problem getting an appt. Good service to my car. More

by TIERRASNUEVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers , Sarah Byrne, Maggie Colan, Margie Missler.

Sep 28, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

Sep 30, 2021

TIERRASNUEVA responded

Thanks to you.

September 16, 2021

Dealership Rating
Employee Rating

Appreciated supportlead explaining that my car did not need oil changed yet as it only needs to be changed every 1oooo miles or 12 months. Glad they had a nice outside space forme to wait for service. T More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers , Sarah Byrne, Maggie Colan

Sep 17, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

September 16, 2021

Dealership Rating
Employee Rating

Top notch service provided by staff. Dominic or Mike are on top of their game More

by shawn.f.white
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Hana

Sep 16, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

September 15, 2021

Dealership Rating
Employee Rating

Fifteen words will not be enough. Metro Toyota has been a rock for me since I first leased my car. They have helped me take good care of my Camry through the suggestions for repairs or replacements that t More

by choirrobe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers , Maggie Colan

Sep 16, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

August 16, 2021

Dealership Rating
Employee Rating

Excellent-thank you Very helpful in working with the insurance company which had some issues of their own. Quite professional his approach to the issue More

by j2berty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2021

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and for your business. - Metro Toyota Customer Care Team

August 14, 2021

Dealership Rating
Employee Rating

The service garage is fast and efficient. I was in and out quickly with my problems resolved. Good customer service as well- courteous and friendly More

by Likwid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers , Sarah Byrne, Maggie Colan

Aug 16, 2021

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and for your business. - Metro Toyota Customer Care Team

August 13, 2021

Dealership Rating
Employee Rating

Got in my car afterwards to a dirty floor, seat, and a rank smell. My seat and mirror were moved too. I don’t love that. I wish nobody else got to drive my car in this process, just feels like an invasion More

by malten1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2021

Victory Toyota of Brook Park responded

Hello, Thank you for bringing this to our attention. Please reach out to our Service Manager, Chris Schillinger at 216-267-7000 ext 158 to discuss this. - Metro Toyota Customer Care Team

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