Dominic Theodore | Page 17
Assistant Service Manager
Victory Toyota of Brook Park
13775 Brookpark Road
Brook Park, OH 44142
Dealership Experience
16 yrs
Languages Spoken
English
362 Reviews
Write a Review362 Reviews of Dominic Theodore
August 11, 2021
My wife and I have dealt exclusively with Metro Toyota since 1987. That says it all. We've always been very pleased with both sales and service. since 1987. That says it all. We've always been very pleased with both sales and service. More
Other Employees Tagged: Jim Greenfield
August 10, 2021
Terrible service, horrible experience, will not bring my car here ever again. Service manager is one of the most rude people I’ve ever dealt with and lied to me. Never again and will recommend people to st car here ever again. Service manager is one of the most rude people I’ve ever dealt with and lied to me. Never again and will recommend people to stay away from this dealership. More
Other Employees Tagged: Chris Shillinger
July 28, 2021
Very well organized, staff is always friendly, and maintenance was done within the expected window. I always schedule through the phone and staff member was able to find a good time for me maintenance was done within the expected window. I always schedule through the phone and staff member was able to find a good time for me More
July 28, 2021
Quick to get my car done, clean dealership, nice people and very friendly. They always seam to care about my needs and my concerns. biggest thing is their honesty when I ask them about needed service. and very friendly. They always seam to care about my needs and my concerns. biggest thing is their honesty when I ask them about needed service. More
July 26, 2021
I purchased a vehicle here back in 2011 & hadn't been back in several years but the service is still top notch. The wait time was very minimal. back in several years but the service is still top notch. The wait time was very minimal. More
Other Employees Tagged: Joe Rogers
July 23, 2021
My experience with this dealer going bad day by day every time when they complete the service and then after reaching home i always have surprises like they either broke something in my car or didn’t fix so time when they complete the service and then after reaching home i always have surprises like they either broke something in my car or didn’t fix so in short for 1 service i have to visit multiple tomes to fox my car How come a dealer like this can provide this type of customer service and same issue with a customer every times. Sometime I feel like they are doing this with me knowingly otherwise this can’t happen every time Today is my fourth service and i saw that my left side of the car box broken and then I check utube video and fix by myself. How come rhe service is so poor and their is no improvement No one care. Since last two years I keep going to this dealer in a hope that someday i will get good service but I am sorry to say that i failed and no improment and only frustration when you reach home More
July 23, 2021
This dealership has excellent quality and service. I have been going there for about 30 years now. The employees are very attentive to a person's needs and are very friendly. been going there for about 30 years now. The employees are very attentive to a person's needs and are very friendly. More
Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers , Sarah Byrne, Maggie Colan, Chris Shillinger
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