Dominic Theodore
Dominic Theodore at Victory Toyota of Brook Park

Dominic Theodore | Page 17

Assistant Service Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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rated
362 Reviews

Dealership Experience

16 yrs

Languages Spoken

English English

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rated

362 Reviews

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362 Reviews of Dominic Theodore

August 11, 2021

Dealership Rating
Employee Rating

My wife and I have dealt exclusively with Metro Toyota since 1987. That says it all. We've always been very pleased with both sales and service. More

by TERRYB037
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Greenfield

Aug 11, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

August 10, 2021

Dealership Rating
Employee Rating

Terrible service, horrible experience, will not bring my car here ever again. Service manager is one of the most rude people I’ve ever dealt with and lied to me. Never again and will recommend people to st More

by Straightedgesam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chris Shillinger

Aug 13, 2021

Victory Toyota of Brook Park responded

Hello, Thank you for bringing this to our attention. Please reach out to our Service Manager, Chris Schillinger at 216-267-7000 ext 158 to discuss this. - Metro Toyota Customer Care Team

August 09, 2021

Dealership Rating
Employee Rating

Top notch service we always go to metro Toyota to service our multiple Toyota vehicles. Friendly, prompt , and trustworthy that is what keeps us coming back More

by TheStig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

July 28, 2021

Dealership Rating
Employee Rating

Very well organized, staff is always friendly, and maintenance was done within the expected window. I always schedule through the phone and staff member was able to find a good time for me More

by DXG8413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

July 28, 2021

Dealership Rating
Employee Rating

Quick to get my car done, clean dealership, nice people and very friendly. They always seam to care about my needs and my concerns. biggest thing is their honesty when I ask them about needed service. More

by JIMCHLAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

July 27, 2021

Dealership Rating
Employee Rating

Great service and professionalism in answering any questions and being thorough in giving a detailed report on all areas of the 2012 vehicle Toyota Highlander More

by Emeka I.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

July 26, 2021

Dealership Rating
Employee Rating

I purchased a vehicle here back in 2011 & hadn't been back in several years but the service is still top notch. The wait time was very minimal. More

by willbarrion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Rogers

Jul 27, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

July 23, 2021

Dealership Rating
Employee Rating

My experience with this dealer going bad day by day every time when they complete the service and then after reaching home i always have surprises like they either broke something in my car or didn’t fix so More

by Harsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 13, 2021

Victory Toyota of Brook Park responded

Hello, Thank you for bringing this to our attention. Please reach out to our Service Manager, Chris Schillinger at 216-267-7000 ext 158 to discuss this. - Metro Toyota Customer Care Team

July 23, 2021

Dealership Rating
Employee Rating

This dealership has excellent quality and service. I have been going there for about 30 years now. The employees are very attentive to a person's needs and are very friendly. More

by Eyeonfrnk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers , Sarah Byrne, Maggie Colan, Chris Shillinger

Jul 27, 2021

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and your business. - Metro Toyota Customer Care Team

July 16, 2021

Dealership Rating
Employee Rating

Not to friendly my adviser wish I had the other guy he came out to talk to his customers mine just called and said come back to my desk More

by brianmyersflorida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 22, 2021

Victory Toyota of Brook Park responded

Hello, Thank you for bringing this to our attention. Please reach out to our Service Manager, Chris Schillinger at 216-267-7000 ext 158 to discuss this. - Metro Toyota Customer Care Team

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