Dominic Theodore
Dominic Theodore at Victory Toyota of Brook Park

Dominic Theodore | Page 18

Assistant Service Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
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rated
362 Reviews

Dealership Experience

16 yrs

Languages Spoken

English English

not yet
rated

362 Reviews

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362 Reviews of Dominic Theodore

July 08, 2021

Dealership Rating
Employee Rating

They were amazing. My Highlander i bought at another dealership 52 days prior to my experience here, had a blown transmission. They were very helpful getting me in quickly and providing a rental car. I More

by ALEXANDRA.DADAS13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Hana

Jul 09, 2021

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and your business. - Metro Toyota Customer Care Team

July 07, 2021

Dealership Rating
Employee Rating

They were very friendly, informative and professional. They completely solved all my issues in a timely manner. Would recommend them to all my friends for their service needs. More

by ks122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

July 03, 2021

Dealership Rating
Employee Rating

Metro is my go to dealer for the whole family since probably 2 decades now! I personally purchased my Supra June 2020 and now my Tacoma June 2021 without a single hiccup. Super nice, straight shooters More

by Nazar Klim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2021

Victory Toyota of Brook Park responded

Thank you for stopping in and your kind words. We love the photo! Come back any time and enjoy your new ride! - Metro Toyota Customer Care Team

July 03, 2021

Dealership Rating
Employee Rating

Called dealership to say that I had a low tire indicator. They got me in immediately, patched the tire and I was on the road again. Great service! More

by JLCARMEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2021

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

June 30, 2021

Dealership Rating
Employee Rating

I went second time for driver side sliding door problem . First time they said there was object stuck in there. I still had a problem . Second time they couldn't find any problems More

by RAMESH_PANDYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 22, 2021

Victory Toyota of Brook Park responded

Hello, Thank you for your business and bringing this to our attention. Please reach out to our Service Manager, Chris Schillinger at 216-267-7000 ext 158 to discuss this. - Metro Toyota Customer Care Team

June 29, 2021

Dealership Rating
Employee Rating

The experience was great and fast got me in and out in no time. I recommend them their services to everyone I know including my family. Thank you… More

by Fomarnieves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers , Sarah Byrne, Maggie Colan

Jun 30, 2021

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and for your business. - Metro Toyota Customer Care Team

June 27, 2021

Dealership Rating
Employee Rating

I had body side moldings put on my 2019 Highlander. It looks great! More

by Ron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2021

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and your business. - Metro Toyota Customer Care Team

June 25, 2021

Dealership Rating
Employee Rating

Very good service.Associates did a very good job.I Very good service. Associates did a very good job. I would return again to Metro Toyota for service on both of the Toyota Camry that I own. More

by ORIGINALBACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers , Sarah Byrne, Maggie Colan

Jun 28, 2021

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and for your business. - Metro Toyota Customer Care Team

June 24, 2021

Dealership Rating
Employee Rating

The work is Professionally done. The employeee are courteous, friendly, and knowledgeable. The service is reasonably priced. They pay attention to details and cleanliness. More

by LK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2021

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and for your business. - Metro Toyota Customer Care Team

June 18, 2021

Dealership Rating
Employee Rating

There was a part was left in the truck and I pointed out, when I got my vehicle apart was gone and they said it was nowhere to be found so yes very disappointing More

by JBIRD95352002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Yacek Nazarczuk, Scott Barrier, Mike Hana, Joe Rogers , Sarah Byrne, Maggie Colan

Jun 29, 2021

Victory Toyota of Brook Park responded

Hello, We would like to get to the bottom of this, can you please reach out to our Service Manager Chris Schillinger at 216-267-7000 ext 158 to discuss this. Thank you. - Metro Toyota Customer Care Team

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