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Dominic Theodore
Dominic Theodore | Page 22
Assistant Service Manager
Victory Toyota of Brook Park
13775 Brookpark Road
Brook Park, OH 44142
362 Reviews
Dealership Experience
16 yrs, 2 mos
Languages Spoken
English
362 Reviews of Dominic Theodore
October 29, 2020
I set up my first scheduled maintenance with Sam in the Sales Department. Metro Toyota reminded me to schedule my 5k service, reminded me before the date, and completed the service in less time than I was Sales Department. Metro Toyota reminded me to schedule my 5k service, reminded me before the date, and completed the service in less time than I was quoted. They were respectful of social distancing and mask rules which really was good to see. Totally pain free experience! Thanks! More
by JDK39
Verified CustomerOther Employees Tagged: Sam Ibrahim, Ramona Plumlee, Scott Barrier, Mike Hana, Joe Rogers , Sarah Byrne, Maggie Colan
October 26, 2020
Tire was going flat Metro got me right in and also was able to have my maintance done at same time so I didn't have to come back. able to have my maintance done at same time so I didn't have to come back. More
by jacquibakos
Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers , Sarah Byrne, Maggie Colan
October 18, 2020
Everyone was really nice. The waiting area was clean and having coffee is always nice. I love how Everyone is friendly. They get work done on a timely fashion. having coffee is always nice. I love how Everyone is friendly. They get work done on a timely fashion. More
by donikkagonzales
October 14, 2020
I have always been impressed by the service I received from Metro Toyota. They have raised the bar on my expectations for great service. This includes the ease of making appointments, the fantastic waitin from Metro Toyota. They have raised the bar on my expectations for great service. This includes the ease of making appointments, the fantastic waiting area, all the friendly service associates and the excellent mechanics. Thank you Metro Toyota! More
by DTB
Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers , Sarah Byrne, Maggie Colan
October 13, 2020
They are very professional and keep you informed about your vehicle during the time they have it. They don’t drop the ball-they follow through. your vehicle during the time they have it. They don’t drop the ball-they follow through. More
by EMERALDANDJADE
Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers , Sarah Byrne, Maggie Colan
October 04, 2020
My car battery died at work on a Friday night. I brought the car in on Saturday without an appointment, which I know is a busy day. The service department took care of the problem. Thanks. the car in on Saturday without an appointment, which I know is a busy day. The service department took care of the problem. Thanks. More
by STMOMCABRINI
Other Employees Tagged: Jim Greenfield
September 17, 2020
Top notch service with each and every visit...The Top notch service with each and every visit... The Service Dept. goes out of their way to completely explain any repairs needed and the pricing of sa Top notch service with each and every visit... The Service Dept. goes out of their way to completely explain any repairs needed and the pricing of same. More
by SHARONHUELSMAN
Other Employees Tagged: Scott Barrier, Mike Hana
September 12, 2020
I have been a customer of Metro Toyota for over 14 years. The service department is outstanding and maintained my 2006 Matrix, having almost 299,000 miles when I made the switch to the RAV4. Because of the The service department is outstanding and maintained my 2006 Matrix, having almost 299,000 miles when I made the switch to the RAV4. Because of the great service, I made the choice to return to Metro for my next car. More
by JCKBRAIN
Other Employees Tagged: Tony Overman, Scott Barrier, Joe Rogers , Craig Budziak, Maggie Colan, Christopher Lombardo
September 07, 2020
What I like best about this service department is that they keep you in the loop regarding what the mechanic is seeing as the service is being completed. I also like the fact that if something else needs they keep you in the loop regarding what the mechanic is seeing as the service is being completed. I also like the fact that if something else needs to be done, it is your choice whether you have it done. More
by JCONNELL50
August 17, 2020
It took about twice as long to complete my recall service than they said. However, I did not get COVID-19 while waiting in the waiting room, and for right now that makes me happy. than they said. However, I did not get COVID-19 while waiting in the waiting room, and for right now that makes me happy. More
by CS
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