Dominic Theodore
Dominic Theodore at Victory Toyota of Brook Park

Dominic Theodore | Page 24

Assistant Service Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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rated
362 Reviews

Dealership Experience

16 yrs

Languages Spoken

English English

not yet
rated

362 Reviews

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362 Reviews of Dominic Theodore

June 30, 2020

Dealership Rating
Employee Rating

Car hood was left adjacent when given to me. If I was driving at 55 mph the hood potentially could jane flipped open. My car was left outside while raining and expected me to walk in the rain to get my More

by jimnjon
Recommend Dealer
Yes

June 30, 2020

Dealership Rating
Employee Rating

The staff are amazing. The best dealership in town. I never had an issue with them each time I have a service done. I highly recommend Metro Toyota. More

by ALMANFEL
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers , Sarah Byrne, Maggie Colan

Jul 07, 2020

Victory Toyota of Brook Park responded

Thank you for the great review!

June 26, 2020

Dealership Rating
Employee Rating

Great service, they offered alternate solutions to the problem, and actually recommended the least expensive. Really appreciated that! We bring multiple vehicles here to be serviced, and will continue t More

by laura.nolan
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers , Sarah Byrne, Maggie Colan

Jul 07, 2020

Victory Toyota of Brook Park responded

BOOM! Straight 5's across the board. Thank you, Laura!

June 09, 2020

Dealership Rating
Employee Rating

2020 RAV4 This is my 3rd RAV4 from Metro Toyota. Love them all. My husband got my 2015 RAV as I purchased a 2020 model. Still getting used to all the bells and More

by karen.euler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Ollar , Dawn (Bell)?

Jul 07, 2020

Victory Toyota of Brook Park responded

Thank you for coming back and yes, Chris Ollar is a hoot! He is a top-notch salesman and person. Thank you for the review.

May 10, 2020

Dealership Rating
Employee Rating

It was excellant Under the current circumstances with the virus, I was very please with the seating arrangements in the waiting area and Dominic was very nice. It was More

by CAROL1942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2020

Victory Toyota of Brook Park responded

Thank you for noticing and sharing your thoughts. We are taking this as serious as possible.

May 10, 2020

Dealership Rating
Employee Rating

Always efficient and worth the extra effort to get there. The service reminders are appreciated and helpful to keep our Camry running well. We live cross town from Metro and although there is a Toyota dealers More

by archer54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2020

Victory Toyota of Brook Park responded

Having people drive further just to have service completed is the biggest compliment we can ask for. Thank you for sharing and thank you for staying loyal.

April 27, 2020

Dealership Rating
Employee Rating

Maintenance check-up I took my Toyota RAV4 for it's regular maintenance check and was very happy with the experience. The service was prompt and seems to be efficient. More

by pttwin57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 23, 2020

Dealership Rating

Great Service I arrived at the dealer at my scheduled time and was greeted immediately. They were able to take care of my repair quickly and accurately. More

by raffcycles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers , Sarah Byrne, Maggie Colan

April 20, 2020

Dealership Rating
Employee Rating

Very pleasant experience. Very informative about everything. They put no pressure on you. Explain everything. They work with you to get you the best deal possible. The service department is phenomen More

by Mouse4022
Recommend Dealer
Yes

April 06, 2020

Dealership Rating
Employee Rating

it was my car's 6mos checkup Clean, comfortable, and friendly folks. Love the aquarium too! Try to answer every question. Tony took time to show me more features on my car aft More

by PTINDAL4838
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Overman

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