Dominic Theodore | Page 26
Assistant Service Manager
Victory Toyota of Brook Park
13775 Brookpark Road
Brook Park, OH 44142
Dealership Experience
16 yrs
Languages Spoken
English
362 Reviews
Write a Review362 Reviews of Dominic Theodore
January 06, 2020
Review Awesome and attentive service crew! The waiting room is awesome! Love that I could browse and buy some of the lovely assortment of beautiful greeting Awesome and attentive service crew! The waiting room is awesome! Love that I could browse and buy some of the lovely assortment of beautiful greeting cards. More
Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers , Sarah Byrne, Maggie Colan
December 09, 2019
$400 to just diagnose? I was extremely disappointed to learn that it would have cost me just about $400 to diagnose the problem with my car when the check engine light came I was extremely disappointed to learn that it would have cost me just about $400 to diagnose the problem with my car when the check engine light came on. After the initial $200 (which included a rental car) with no solution, I decided to take the car somewhere else where they fixed the problem without the charge for a diagnosis. More
December 01, 2019
great Timely, professional, courteous Appreciate scheduling, washing car when finished is a great bonus. Hope to get same exceptional service for the life Timely, professional, courteous Appreciate scheduling, washing car when finished is a great bonus. Hope to get same exceptional service for the life of the car. More
Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers , Sarah Byrne, Maggie Colan
November 20, 2019
Keeps Me Coming Back Really love how this service department accommodates their customers. Love how they can provide a rental when the service appointment will take a cou Really love how this service department accommodates their customers. Love how they can provide a rental when the service appointment will take a couple of hours, no interruption to my work day. Service advisers are always courteous. More
November 20, 2019
door rattle fixed the problem and explained work done, also checked to see if work was under warranty. Unfortunately it wasn't. I purchased extended warranty cove fixed the problem and explained work done, also checked to see if work was under warranty. Unfortunately it wasn't. I purchased extended warranty coverage and thought that any needed repairs would be covered. The vehicle was certified and I only put on approximately 1000 miles. More
November 11, 2019
Rear Brakes. I rated Metro Toyota's service with five stars for the following reasons: 1. They were helpful in making my appointment fit my budget and time. I rated Metro Toyota's service with five stars for the following reasons: 1. They were helpful in making my appointment fit my budget and time. 2. They took the time to explain the reason the work needed to be done. 3. They were prompt in keeping to the scheduled time for service. 4. The service representatives answered any additional questions that I had. I have learned that the service representatives will go out of their way to help the customer feel at ease about service when it is needed. More
Other Employees Tagged: Joe Rogers
November 08, 2019
Service I have used Metro Toyota for years and will continue to use them. They have always been courteous and fitted me in whenever I needed service. I have used Metro Toyota for years and will continue to use them. They have always been courteous and fitted me in whenever I needed service. More
Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers , Edgar Arevalo, Sarah Byrne, Maggie Colan
October 30, 2019
Excellent Service again Frriendly, great service and quality work. After my experience with a Nissan Dealer, we regret not buying another Toyota. Metro Toyota expierence the Frriendly, great service and quality work. After my experience with a Nissan Dealer, we regret not buying another Toyota. Metro Toyota expierence the last 11 years has us spoiled More
October 09, 2019
Quick, friendly, good service I was greeted and taken care of, at the time specified. My car was also washed and on my way in a half hour. Very happy. I was greeted and taken care of, at the time specified. My car was also washed and on my way in a half hour. Very happy. More
Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers
October 01, 2019
Great Dealership Very customer oriented. Not pushy. Very up front about everything. Leased my first Toyota in 2007. Just leased my fourth, would not go anywhere else. Very customer oriented. Not pushy. Very up front about everything. Leased my first Toyota in 2007. Just leased my fourth, would not go anywhere else. Great maintenance department. More
Other Employees Tagged: Jeremy McClish, Chad Higgins, Ken Konopka, Scott Barrier , Sarah Byrne
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